Papa Johns Pizza

  3.4 – 349 reviews   • Pizza restaurant

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At Papa Johns Pizza in University City, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best University City pizza for any occasion. Call us for pizza delivery in University City or stop by 8107 Olive Boulevard for carryout to order the best pizza in University City, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Papa Johns Pizza 63130

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Reviews

Cheyenne Grimes
So first of all I paid almost $20 for two pizzas. A medium sausage well done and a regular medium pepperoni. As seen in the photos the pizzas from this location continue to be like this. The pepperoni isnt even covered in cheese and sauce close to the edge. The way that both of them are cut is absurd. I ordered at 1030 in the morning aint no way it should be like this and my sausage pizza isnt even cut all the way through and two of the pieces are like the width of my finger basically yall need to do better papa John’s smh
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Dion Duncan
This is definitely the last time I’m ever ordering pizza from this place because my pizza wasn’t even cooked all the way through with the onions and sausage still raw looking. I placed my order at 2:50pm and it was delivered by 3:10pm? No wonder my pizza looked undercooked because it barely spent time in the oven. Don’t order from this location unless you want to be disappointed.
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Eddie Hsia
I honestly don’t understand how Papa John’s can get it wrong every single time. Twice now my order has either been canceled without explanation or delivered completely wrong. At this point, I’m not even surprised anymore—it seems like accuracy isn’t a priority at all.

This is fast food. The process is simple: read the order and make what’s on the ticket. Yet somehow, that basic expectation can’t be met. It’s frustrating to spend money and time waiting, only to end up with the wrong food or nothing at all.

It makes me seriously question the management and hiring standards at this location. Is there any training? Is anyone checking orders before they leave? Because from a customer’s perspective, it feels like there’s zero quality control.

I gave them multiple chances, and they failed every time. I won’t be ordering from this location again, and I wouldn’t recommend anyone else waste their time or money here either.
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Lavenderp
Order Dominoes instead.

Pizza is filled with giant bubbles and mostly dried out sauce, with the least amount of cheese I’ve ever seen.

Arrived lukewarm thanks to an uber driver because apparently pizza delivery drivers missed the memo. The service gets 2 stars because of the grace of not delivering completely ice cold food and not working for you.

Best part of the meal is the little pepper which you can buy at Shnucks instead.
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sentient meat
This is the worst PJ location I have ever given my business to. I’ve been here twice—once to get their brownie dessert and once to get an order of cheesesticks. The brownies were literally impossible to pick up; they had 0 form and were almost more liquid than solid. The cheesesticks were ungodly greasy. There was so much grease that it stained through the bottom of the cardboard box. I ate 2 pieces and felt nauseous from the overload of grease and threw the rest of the box away. I couldn’t even have donated the rest to the homeless, as it would have surely made them sick to eat.

The service is also super slow, as other reviewers have complained. I get DoorDash/Uber Eats orders to this store pretty often, and they are consistently 10–15 minutes late on providing the order compared to what the apps tell me to expect.
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Andrew Barnes
Missing some of the toppings I ordered entirely. After checking the other reviews and seeing many not only botched but also outright food-unsafe orders, I figured I better go with 1 star to help them start taking this seriously.
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Robert Askew (Bobby)
Worst experience ever! Driver never contacted me, worst of all left the pizza on the back door steps. Called the store which was nearly impossible and was left on hold for 40 min no answer. So I went to the location to voice my complaint and the manager called the police before hearing my issue. If you are a fan of Papa John’s please continue to support but never use store 504 in University City. They see you as a $ sign not a person.
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Vernice “Mz Jean” Tunstall
Nothing but uncooked dough!!!
this crust was undone..wet just undone. You are responsible to serve cook food base on the fact I paid for goods I can’t eat. Well I thank you and learned my lesson !!! First time I been to that location and I promise you and the Universe above this will be the last…
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Jeanette Aites
We just got our pizza and it was done wrong.
Our pizza was supposed to be the garlic stuffed crust with ham on all and half pineapple. Well we got regular stuffed crust, full ham and full pineapple. Also the sauce in really heavy on some spots and not any on some spots. I paired $27.39 for one pizza and 2 sauces and this was very disappointing. This pizza cost to much for there to be this much mistakes.
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S palmer
Just moved and this is the closest Papa Johns. I had them delivered and it was horrible. The pizza was burnt and cold. Also they didn’t use a delivery guy some door dasher. my food was not properly secure to ensure that it had not been tampered with. When I called to make a complaint some John Doe “manager” didn’t want to provide his name. Never heard of a manager not wanting to give thier name. Also called corporate and nothing was done. Please be aware. Check the other low reviews as well
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