Shahista Begum
Hands down the BEST Dunkin’ & Baskin Robbins crew I’ve experienced!
From placing the order to receiving coffee and ice cream, everything was smooth and perfectly handled. The team was amazing at orders, drink making, ice cream service, and the front counter everyone knew their role and worked together effortlessly.
You can truly feel the teamwork and positive energy here. Even during busy moments, they stayed friendly, patient, and incredibly efficient. Coffee was made exactly right, ice cream was served perfectly, and the overall experience was outstanding.
Huge shout-out to the entire Dunkin’ & Baskin Robbins team, your hard work doesn’t go unnoticed. This kind of service keeps customers coming back! ☕
… moreAri San
This place sucks…. You ask for something you don’t even get only for them to tell you “it’s correct” uhh no it ain’t. I know how my orders is supposed to look like.
EVERY single time I order this it’s incorrect. First photo is from here. Oreo cappuccino blast & no Oreo other than the top. Second photo is in Cicero where it’s ALWAYS correct. Bellwood does a better job too.
… morePokegemz
Very nice Dunkin’ Donuts located right on Mannheim Road. The only very big negative is the drive-through is very difficult to get into as it is a very sharp turn to go through. If you have a large car, it is very difficult to go through. Otherwise, the food and service was very nice. I have to ask for napkins but once I asked, they gave me some. I do recommend but be careful in the drive-through lane.
… moreTip
I always get my coffee at dunkin people are so nice in dundee
… moreAlexTheGhostface2007
Been here for years, really love this place. The employees are really friendly and get my order right. They make my drinks really good and same for the refreshed.
… moreClassyCathy Monroe
So I’ve ordered from them twice on Postmates the first time they got my order wrong instead of giving me a sausage egg and cheese croissant they sent me a bacon n egg English muffin n my coffee tasted old. The second time I ordered the same thing hoping this time it’ll be right….it was correct but they sent me an overly burnt sausage egg and cheese croissant to the point u can smell it n see how burnt it was through the wrapping. Then my cappuccino was a medium n was mostly foam n two-three sips of coffee that tasted old n burnt again. I tried giving them the benefit of the doubt but they just can’t get it right. Would not recommend this location
… moreNora
Been coming here for years, but on Friday late afternoon shift seem bothered & when they don’t get the order right, instead of fixing the situation excuses & blame to the customer! The girl with the brown curly hair, back talk & had an attitude with me! She didn’t even make the order but wanted to put her 2 lousey cents on how it was my fault! Of course they didn’t fix my order or offer refund. Management needs to retrain the late noon shift, they seem lazy & high. Sad that it’s a constant problem. I prefer going in the mornings! They have a better team.
… moreJay Joseph
I ordered a regular hot latte but was given a vanilla hot latte instead. The flavor was noticeably different from what I wanted, which was a bit disappointing.
… moreCaryl Efren
This place give me problems today first time my whole life this casher told me that she can’t make the latte I want cause it’s not how supposed to be made how I want. I’ve been ordering my ice latte for many years the way I want and she told me I can’t make it for you cause it not supposed to be made like that maybe ice coffee. So I walk away and go other place. This is crazy I never ever have this problem.
… moreAmber LaBrizzi
Staff wrote a nice message on my cup. *sarcasm* Come here if you like donuts as stale as your grandmother’s fruit cake.
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