Elden
They lied to customers saying that they need more than a 48 hour notice to have a lunch box order the is very disrespectful while the store in Kalona only needed a 24 notice I will never come back to this store again also the franchise owner has lied and has closed early due to “short staff” if you can’t find workers to work than Chad need to cover the shifts or find someone from the other store, he also has been mean to other franchises owners in the area. Plz don’t not go here. They also make employees stay back past their time they are supposed to leave. Either hire people that want to work or shut the doors. Also marketing that this is a better store in the area is not true also their is no supplier issues if they say that, it is an manger ordering truck issues, I have worked at a subway for 4 years and never had ran out of something early in the day, if your workers don’t have enough time to make prep before rush they need to learn how to. Sadly their are better stores that getting more customers and they don’t run out off prep that quickly even tho it is in gas stations, the gas station is the only thing keeps this subway open, if people really won’t great service and an happy experience Kalona is the store to be at. I was not happy to found out that I could not place a lunch box order for my friends high school basketball team, 48 hours ahead of their game. You should only need 24 hours notice bc it does not take that long to make them. If your really short staffed, pay a fair wage, and don’t complain when employees have to stay back when their coworkers don’t show up.
… moreRobyn Holland
The sandwich got was toasted but came out soggy. I eat in the store. There was an employee yelling twice because he couldn’t figure something out on the POS system. When I requested extra veggies, I was given a hard time about not being able to close my sandwich if they gave me extra. Also it’s never end to end coverage anymore. I was the only one in the store there is no reason to feel like you have to rush through the process! You are a SANDWHICH ARTIST! I left a tip and wish I didn’t.
… morescott wagg
Probably one of the cleanest subways I’ve been in, in years! The person that made my sandwich was amazing, super friendly and just a genuinely nice person.
Great bread excellent take on how much topping should be given, I can’t find anything wrong with this place.
… moreLiz
I always come here. The people are so nice and I get the same thing every time a grilled chicken wrap. Well I just went there and they don’t have wraps anymore. I’ve been going here for awhile and ordering the same thing. Please bring back wraps.
… morenoel medina
On 9/10/24 a little after 8 am I went in to get sandwich. The gentleman working big dude had a beard with no beard net. When someone is making you a sandwich you don’t want an accidental hair/s falling in to your food. What was just as bad he was wearing a black t-shirt & you could see he was covered in white animal hair. I didn’t want to be rude so I just paid for the sandwich & when i walked out the store I threw the sandwich away.
… moreTamra McMichael (Tammy)
It was nice and relaxing, perfect temperature for lunch, it was really hot that day. The food was delicious and very fresh. The employees were working at the right speed so I didn’t have to wait in the line for very long, and they were very nice and respectful.
… moreCindy “Tigerlady” Sfb
The Philly cheesesteak on flat bread was very tasty I definitely will try again. The service was fast so I could get back on the road.
… moreRhonda Russo
I came into Subway within $15 gift card I got two six inch subs one for my sister and one for myself. When my sister’s picky and she likes it layered a certain way and Subway did it exactly the way I asked for her which is pretty cool and she was extremely happy she called me and said that was so delicious thank you so Kudos Subway you rock
… moreMelissha Bittner
The staff was very patient. I was ordering food for a friend. While standing in line..had sandwich made. I received a text. Friend was requesting I change a few things. Staff said no problem. Unwrapped sandwich made changes with a smile. Service was quick. The sandwich must of been good. She ate it all.
… moreLisa Ball
Well they only had wheat bread, which when your a fan of Italian herb and cheese it’s kind of a let down. But I tried the churro and the pretzel. Both had my jaw so tired from chewing. I never finished either.
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