Mim Scott
Ordered food through Pizza Hut app, never received it. Called store, the operator kept directing my call to the store but no one answered. Reported to bank for refund. Additionally they don’t have their own drivers it’s through door dash so not sure who messed up on the order.
… moreSantos Ibarra
Service is typically super slow and the place is filthy. I moved out of state and there is no longer a Pizza Hut by my house. Every time I come to visit my family, I give them a chance and I’m disappointed each time. The food is good but the service is terrible.
I worked retail for 15 years so I get that sometimes you’re short handed. They need better planning and leadership to turn it around. I don’t think I’ll be coming back again. Now I understand why they closed so many locations.
… moreJenn Left
I would recommend downloading the app to get better deals, initially I was supposed to pay $26 after tax for a L stuffed crust pizza. With the app, after tax I payed $17, better deals in general. When picking up my order, the staff was fast and the wait wasn’t long but the establishment in general looked very dull. There was a drug addict sleeping inside and the tables were not clean. It wasn’t very vibrant inside, so I definitely wouldn’t dine in, but for online orders (delivery/pickup) works fine.
… moreMacario Rodriguez
Pizza Hut no longer hires own drivers, and has decided to only use door dash. The dashers that have delivered my food have no care of the quality of the food, they do not deliver the pizza in Hot bags, they simply just put in backseat of car. Always arrives cold, never ordering Pizza Hut again.
… moreAna G Salgado
I ordered pizza, wings and dessert for the price are happy
… moreM R
I was really hungry and looking forward to this meal but the experience was beyond disappointing. My order took over an hour to arrive, even though the restaurant is nearby. When I called, I was told the Uber Eats driver had left without the food. About 20 minutes later, the driver showed up with cold, sloppy pizza and wings.
I called the restaurant again, and the manager told me they’d send out a fresh order. I waited another 40 minutes still nothing. When I called back, I was told I’d have to place and pay for a new order on Uber Eats. At that point, I was frustrated, still hungry, and completely done.
Terrible service, and a total waste of time and money. I won’t be ordering from here again.
… morePatricia Torrez
I had a problem where seemed like no one wanted to assist me, that I had received a voice mail from the manager, left numerous messages about my credit that they offered and no one returned my phone call and no one added it to my account, placed my order even though… one of my pizza’s was kind of dry hardly sauce my kids were not happy
Don’t get my wrong love pizza hut wishing for better customer service
… more176cgna
I guess all the recent 1 stars must be for a good reason order was never made never got notified never got a call once 1h had passed I checked and the order had been cancelled.
… moreanayeli v
If I can give this a zero I would! Place is horrible and unprofessional, made me wait for my food for over 2 hours and when asked they gave my food to the wrong person, when asked to speak to the manager I was told she was not available and the shift manager couldn’t give me a refund. When the shift manager reached out to the actual manager named Sandy Valencia she refused to give us the pizza and a refund. We were not the only ones waiting for our food several people waited for more than an hour! They also refused to give information on the manager and corporate! Please avoid at all cost!
… moreSLY
The worst pizza hut pizza I’ve ever had .Barely any sauce on my pizza ,or cheese on my cheese sticks .I had paid for an large pizza and was just given a regular medium .
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