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Your local Columbus Subway® Restaurant at 5456 W Broad St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Subway Locations in Columbus, OH| Subs, Sandwiches, Salads
21 W. Broad Street Columbus, OH 43215 Southwest Square Shopping Ctr We’re Open – Closes at 10:00 PM 2121 Eakin Road Storeroom #01040 Columbus, OH 43223
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Subway, 3657 E Main St, # 3447, Columbus, OH 43213, US
Your local Whitehall Subway® Restaurant at 3657 East Main Street brings bold new flavors and classic favorites to guests every day.
Reviews
Jerry P
This was not just bad service — it was abusive, hostile, and completely unacceptable behavior from staff.
I stopped in only to get lunch and had briefly stepped inside while finishing a business call. Instead of showing even basic professionalism, Michael and another female employee repeatedly interrupted me. When I finished my call, they mocked me with “Now you want to say hi?” — speaking to me as if I were intruding in their personal space rather than entering a public restaurant.
Michael then ordered me to leave over this trivial issue and continued to escalate the situation. As I exited, he made obscene hand gestures through the window, laughed, and taunted me along with his coworker. This was deliberate, juvenile, and openly hostile conduct.
His language and behavior were aggressive enough that I felt unsafe and contacted the police. No customer should ever be treated this way — especially over something so insignificant.
I left without food and was forced to drive over two miles out of my way to get Subway, wasting time during a workday because staff could not act like adults or professionals.
As someone with senior-level business development and leadership experience, I find this individual completely unfit to work in a customer-facing role. The fact that a coworker joined in instead of stopping the behavior strongly suggests this conduct is enabled, not corrected.
This was absolutely disgusting behavior and reflects a serious failure in management and brand oversight. If this is how customers are treated, it speaks volumes about the standards — or lack thereof — at this location.
I will never return.
… moreI stopped in only to get lunch and had briefly stepped inside while finishing a business call. Instead of showing even basic professionalism, Michael and another female employee repeatedly interrupted me. When I finished my call, they mocked me with “Now you want to say hi?” — speaking to me as if I were intruding in their personal space rather than entering a public restaurant.
Michael then ordered me to leave over this trivial issue and continued to escalate the situation. As I exited, he made obscene hand gestures through the window, laughed, and taunted me along with his coworker. This was deliberate, juvenile, and openly hostile conduct.
His language and behavior were aggressive enough that I felt unsafe and contacted the police. No customer should ever be treated this way — especially over something so insignificant.
I left without food and was forced to drive over two miles out of my way to get Subway, wasting time during a workday because staff could not act like adults or professionals.
As someone with senior-level business development and leadership experience, I find this individual completely unfit to work in a customer-facing role. The fact that a coworker joined in instead of stopping the behavior strongly suggests this conduct is enabled, not corrected.
This was absolutely disgusting behavior and reflects a serious failure in management and brand oversight. If this is how customers are treated, it speaks volumes about the standards — or lack thereof — at this location.
I will never return.
Theresa S
I went in to pick up subs Saturday nite , they overcharged us we were suppose to get them 2 for 12.99 we were charged 23.28. I didn’t see the charge of 23.28 until I got home I called and talked to the guy he said I would have to call Susi the manager back Monday. I told the guy I would bring both subs right back on Saturday he said he would still not be able to fix it because they couldn’t take any coupons or credit me and to call Susi on Monday. I just hung up the phone from Susi who is said she couldn’t do anything unless I brought both subs and the receipt in we ate some of the subs I told her she said there is nothing she could do. I wasn’t asking for my money back just the credit for the 10.29 because the subs were suppose to be 2 for 12.99 . Susi said they were taking the 2 for 12.99, then she said there is nothing they can do . She’s RUDE and very unprofessional don’t ever go to Sub Way on W.Broad St 43228.
… moreChristina Fitch
I only eat vegi subs. This is the one resturant i have been in two times now within 2 months that are not serving good veggies. They are either frozen and unthawed, or nasty not fresh and gross. Every other subway the stores arent the cleaniest but the veggies are fresh. Service is non disirable. The store does not except coupons and is not clean.
… moreAlevi Montoia
Did online order! Said would be delivered in 15-20 mins! And took my money! Never got food! Been calling ever since! Just got an answer! But no managers at night time!! I’m sick of these establishments!!
… moreRenee Vance
The options offered shows subway has stepped up their game. However, if I’m spending $11.19, I expect my order to be absolutely correct when o order on the app! I ordered the chicken bacon ranch no bready bowl. It’s supposed to be Rotisserie chicken. I was given fried chunks and what looked like the inside part of the fried chicken pulled into tiny pieces. I order peppercorn ranch. It looks like it’s regular ranch with a TON of pepper put on top. Choosing healthy options is important in my life as a diabetic. I expect my meal to be prepared correctly. Otherwise, I am going to choose other healthy options at a restaurant than can get my order right. This is the second time they have messed up our order significantly.
… moreDavid Wood
It’s a good Subway. The guy who made our sandwiches seemed happy and did a great job with them. I would go again.
… moreHope
They try and over charge you so watch charged me a extra 8 dollars they think it’s a game food wasn’t great either workers there are odd would never go back
… moreJacob Laurence
Great food Employees are very respectful clean and everything about the restaurant is very nice I can’t wait to go again to eat fresh
… moreLauren Gannon
Suzy is such a pleasure to be around!!!
Food: …
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Jonathan Jones
My fiancée and I stopped in this evening to pick up an order we placed for the family. We were informed when we got in that they were out of several ingredients. But that didn’t stop the 2 employees from making our order to the best of their abilities. Food was still amazing. They were nice about everything. At the end of the day, it’s a sandwich, it’s not serious enough to get super upset over.
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