Desiree :
Had come in for two large chowmeins, the guy only had enough for one chowmein box. I had to wait for the other which is okay. I went to pay on advanced and then sat down But 5-10 minutes later I notice that there was new chowmein. But the guy was taking another order so I waited to see if I would be acknowledged. Another 10 minutes go by and I still haven’t gotten my chowmein. I told the guy I was still waiting for it and he got me it. He gave me the old chowmein frok when i first placed the order (20 minutes ago, I know people usually exaggerate the time but I placed my order at 10:58AM, and didn’t exit the building until 11:22AM). I told him I wanted to new one which he then gave me. He didn’t offer a bag or anything, handed me the two boxes and told me to have a good day. He didn’t apologize for the wait for forgetting my order either. The chowmein was hot, but I was missing almost a whole inch of chowmein off the top, which surprised me since this location normally tops it off well. I wouldn’t have written this review if the guy apologized or at least gave me my full serving of the two chowmein :/
… moreChul Lee
Can’t go wrong with Panda Express, definitely one of our go-to spots when we’re craving a quick meal. It’s consistent and our family like it, especially the orange chicken and the noodles. This location has been great, the staff here are always friendly, prompt, and efficient, even during busy hours. The food comes out fresh, the portions are solid, and everything’s clean and well-stocked. We appreciate how easy it is to swing by, grab a warm meal, and head out.
… moreElizabeth Contreras
I was a bit disappointed with the quality of my experience. I used to work at panda and know the expectation but the sesame chicken was so old to the point where I didn’t even eat it. I only eat my other entree which was good but the honey sesame the chicken was mushy (you can tell it was sitting there for a while) and the string beans were all wrinkly and old. The girl with the eyelash extension didn’t have a name tag so I couldn’t get her name, but very dismissive no greeting no thank you, when I asked for a small water cup she put it face down on the counter which to me how hard is it to give it facing up where it isn’t touching the dirty surfaces .
… moreAlex W
Quick order time. Plenty to choose from.
I have always enjoyed going to Panda Express as its still a restaurant, but you can be in and out like fast food. Food is always hot and fresh. I also like that the prices are still very reasonable.
… moreAli Gonzalez
Every time I come within the last 2-3 hours of closing all the food trays are either empty or look like they haven’t made anything fresh for the last 3 hours of business. None of the employees seem like they give a damn & are ready to clock out & turn the light outs the minute it turns 10p.m. Do better management, this only drives sales & customers away. No wonder this panda is rated 3 stars.
… moreJohn L
Got mushroom chicken from this location and it was burnt. The fried rice was dry. Worst panda location ever
… moreVictor Sanchez
Only two people working and are visibly overwhelmed with the online orders.
… moreAndrew M
Update 2/4/26: Still the worst fast food location on the west side IMO. Why would you serve Super greens strictly boiled or steamed? No seasoning? You can see how dry the cabbage is in the photo. You can also see the burnt to a crisp piece of Teriyaki chicken as well.
Horrible portions. Horrible execution, but if you do delivery you at least don’t have to deal with their inexcusably bad customer service and wait times in store.
Who manages this? What district or regional manager is allowing this to happen? Go to any other location if you can.
Old Review:
Absolutely incompetent staff. Sam, Sang, Yohanna — None kn ow how to operate a register, none know the basics of customer service, or prioritization.
I tried this location three times this week, each having a problem and trying to come back to let them redeem themselves but this location is absolute garbage to the core. Drive the extra time to literally any other Panda in the metro.
… moreGeorge Calsadillas
This location is bad. No manager to over see food quality. Got my chicken and chow mein burned.
Every one here treats this place like a high school. Save your money and find a different location.
… moreLAURA POLANCO
Horrible customer service and very rude. Not greeted or acknowledged, over an hour till closing time no food in trays. Waiting for food to be cooked only to prioritize online orders over customers walking into their establishment, she looked at me crazy when I told her I wanted to wait for rice, told me 40 min wait for food. Ended up leaving to another location.
… more