Jasmine Swingler
If the hours say 10am they should be opened you have a person in there putting things on the shelf but not opening the store. I walked to the door and pulled on it and it was still locked
… moreBrianna Bone
Ordered through the app went to pickup my order off the shelf and it wasn’t there someone took my food. Waited for my order to be remade. Server was nice. Went to go eat my sandwich and found beard hair on it. Threw sandwich away. Contacted their customer service have not heard back it’s been over a week. Poor customer service and they do not resolve any issues you have.
… moreC P
I ordered a smoked ham and swiss sandwich. forgot to give cheese. not happy because they wanted to sell me someone else’s sandwiches. there was only one person before me and they got it wrong.
… moreC A
Horrble customer service told us to order on the app waited 20 minutes and the app was circuling told the guy he told he can’t help me unreal won’t return
… moreJohn A.
I spend nearly $30 here regularly, however we keep getting sandwiches that are overloaded and just oozing with mayonnaise & mustard… the proportions are completely wrong, and bordering on disgusting. This isn’t right. Please address getting back to the correct proportions.
… moreGrant Newport
The food was on point! Parking lot was packed & I thought it would take a while, but we were in and out in no time! The staff was quick and responsive, all busy within their part to play, and together made it a quick alternative to fast food.
… moreSam Foley
Paid for two wrecks to be made wrong when I called to inform the company 11/14@11:30am the manager “Jen” hung up on me
I would not recommend this place and hope corporate looks into her conduct
… morePokegemz
Amazing as always. This location is so conveniently located and so clean. Everything was made exactly as I wanted.
… moreKevin Teichen
I was just about to place an order from DoorDash, which it still said I had 15 minutes left to place my order, it was 8:29 PM, store closes at 9, and I called the store asking a question about a sauce where she informed me they had already shut down their system and will not be receiving any orders from any app. I asked why they did not notify DoorDash and all she said was we don’t have to. We decided to turn it off for the night. So I’m sorry about that. That was all she had to say. Had I not have called to ask a question about sauce, I would be sitting for endless amount of time waiting for my order, not even knowing it’s not gonna be complete since they just turned off their system at their own Decision without notifying anybody. I am somebody who has been part of Retail management, I personally strive on customer service. This is actually horrible customer service, and it seems to be lazy so they can get out early. I understand having to turn systems off at times, I am very familiar how the DoorDash system works, from working in a previous restaurant. All they need to do is turn it off or contact DoorDash to turn off for the evening. This is very disrespectful for anyone who might be hungry and trying to place an order.
… moreField Tech86
Very kind staff! I placed an order on 9/22 around 7:30pm and the gentleman who answered was very professional and when I arrived at the store he was excited to let me know he was able to provide the Mac and cheese cups after all, which was very thoughtful. I live in Northlake and will drive to Elmhurst because of their exceptional service.
… more