Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spring Hill, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hannah Woods
I would not recommend going to this location by any means. Just go to a better location, that actually care about the service they are providing. I have recently come to this area so for the past 9 months I’ve been regularly going to this location, since it’s right around the corner from my house. I’m not over exaggerating when I say 6 out of 8 drinks are trash. This location doesn’t not care about the quality of service they are providing. I will explain just two incidents that have made me completely repulsed by this location. One when I was on my way to work so I stopped in for a hot latte with 3 pumps of caramel. The coffee I got was not even drinkable. I try for the first half of my morning adding cream to help nothing worked. It was almost as if the coffee was old and burnt. It had a black film on top of the coffee and the inside of the cup after I dumped it out. The most recent incident that shows utter laziness and incompetence. I places a pick up order for two coffees and mine is a brown sugar shaken espresso with and extra pump of brown sugar because every time I come to this location they fail to make the same way other locations do. I get my coffee it’s made with milk and it’s bitter as if no pumps of brown sugar is even added. I usually accept it is what is. I decided I was going to have it remade because I want to enjoy my coffee and not have to go home or to work trying to fix it up. I go inside and let them know it’s made with milk and it’s lacking brown sugar flavor. They go to remake my drink and while they are remaking it another worker starts making a drink that also requires brown sugar pumps, but he opens a new bottle of brown sugar syrup. The person who made my drink twice was so lazy they did not care to check if they we’re getting any syrup in my cup either time they made it. I watch him make my drink the second time and I can honestly say I didn’t taste sweetness of the syrup in my drink. Not the first time when made with milk or the second when I watched him make it the second time. So that leads me to believe the syrup was already empty and he didn’t care to check, or open a new one. It took a completely different employee from the back to come and open a new one. While the guy who gave me my drink was totally fine with giving me a crappy drink twice. I won’t be going back to this location and anyone I’m with Í will encourage them to go to other locations from here on out. This location is a huge inconvenience and fails to do a simple job with a simple service.
… moreJuicebox _morgy
I truly go out of my way to go to this location just for kaylee. she’s an amazing employee and every single experience with her has been amazing! she’s very polite, efficient with what she does, and has incredible customer service, what i’ve learned is she’s not only an employee but an asset to the team.
… moreKazel Michelle Torres
I’m not what his name was, but he had glasses and dark hair, he was so sweet and kind! As well as Bri. Both gave amazing service and made me feel so welcomed. My chocolate strawberry daydream refresher and everything bagel were so tasty. I will definitely be coming back to this dunkin ❤️
… moreGarry Boyce
Wasted my reward points on a crappy wrong size frozen coffee. They didn’t blend it well a bunch more ice cubes then coffe, I ordered a large and got a medium and it doesn’t even taste good,… do better
… moreBrittany
I stopped going to this Dunkin’ over a year ago due to issues, but decided to give it another chance today. Unfortunately, nothing had improved. Both coffees were wrong, my son’s hot chocolate (requested not too hot) was hot enough to burn my lip, and only two of the three bagels were in the bag. I didn’t ask for corrections because this was the same experience that made me stop coming before. Very disappointing.
… moreSan Soul
Sweetest window lady. Saw my old pup in the back & got him a BIG pup cup. (I had ordered him bacon but he liked this better.) Didn’t know they did that. Thank you Sue!!!! You made the old boys day.
… moreTiffany Ringelman
No matter how early I place my order through the Dunkin’ app for walk-in pickup, it’s never ready when I arrive. I end up waiting as if I hadn’t ordered ahead at all—what’s the point of mobile ordering then?
The drinks are another issue entirely. The sweet tea and refreshers consistently taste off, like something is expired or just mixed completely wrong. Even when I politely ask for them to be remade, they somehow taste worse. It’s baffling.
To top it off, the staff are consistently rude and dismissive. Any concerns or feedback are met with attitude, not solutions. I’ve given this location (and Dunkin’ in general) multiple chances, but the experience just keeps getting worse.
Save your time and money—go somewhere else that values customers and gets basic orders right.
… moreAlicia Mccurley
The only dunkin in the area that is quick, even with a line they keep it moving and also the only dunkin that understands what extra mocha, no whip means! Thank you!
… moreKayla
My family and I came to get a quick breakfast through the drive thru, when we got up to the window we were handed our things and we counted to make sure what needs to be in the bag is in there, it wasn’t, the girl we were dealing with is Bree. This girl was the absolute rudest, she accused us of lying about not having all our food. When we asked to speak to a manager she refused and took our food in the back. She needs to take an updated customer service course. Other than her disrespect a guy named Trey or Troy was very sweet and helped us after Bree refused.
… moreHarold Kreamer
This dunkin donuts is good but this is like the 4th time they did my order wrong. I asked for a peach sunshine energy wich has the sparkling water in it and they did NOT put the sparkling water in it and it was to sweet. I am so upset bc they dont make sure people’s orders are right before serving
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