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Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies (sorry aliens, but it’s true). Also offered: pickup, delivery, dine-in, and catering.
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 23701 Cinco Ranch Blvd Ste 180, Katy, TX 77494
Phone: (281) 395-3482
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Order and Reservations
Order: Order online
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Potbelly
Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.
Potbelly Sandwich Shop – Katy – MapQuest
23701 Cinco Ranch Blvd, Ste 180, Katy, TX, 77494. Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now …
Reviews
Tas A
Came here to just eat something for a rush day. They had one veggie melt. I chose multi grain over white bread. It was not bad. You can add more veggies later. Honestly speaking it had too much bread than the stuffing/ veggie inside. Well I guess this is what we get. Place is bustling with people so there is a line during rush hours. I like the interior too. They give special promotion for teachers. This time was grab a cookie or drink after showing teachers badge.
… moreKiran
The food was 5/5 and the ambience was also 5/5. Everything tasted fresh, and the place had that fun, upbeat vibe that makes it an easy stop.
Service was 4/5, though, for one reason: the ordering flow. We had to repeat our full order to three different people — one taking the sandwich order, another handling toppings, and a third at billing. At each station we were asked to repeat the whole thing again. It’s not a great customer experience and slows the line down.
If the handoff between stations were smoother (or the order followed you through the line), this would be a consistent 5-star visit.
… moreService was 4/5, though, for one reason: the ordering flow. We had to repeat our full order to three different people — one taking the sandwich order, another handling toppings, and a third at billing. At each station we were asked to repeat the whole thing again. It’s not a great customer experience and slows the line down.
If the handoff between stations were smoother (or the order followed you through the line), this would be a consistent 5-star visit.
David Else
Stopped in for some comfort food at lunchtime.
Running some evening errands and stopped in for some supper. Clean and organized. When we arrived no one there, but it quickly got busy. Fast food that allows one to sit and enjoy. Had a BLT with avacado and a second sandwich that was the Italian. Made them meals for an additional $3.69…like everywhere else it seems high.
… moreRunning some evening errands and stopped in for some supper. Clean and organized. When we arrived no one there, but it quickly got busy. Fast food that allows one to sit and enjoy. Had a BLT with avacado and a second sandwich that was the Italian. Made them meals for an additional $3.69…like everywhere else it seems high.
Allison K
This is my favorite potbelly. The staff is excellent. I can always count on potbelly to make delicious food, quickly. Desiree is always very helpful when I come in. I highly recommend catering with them whether its just lunch for the office or for a big event. You can’t go wrong if you order from the Cinco Potbelly.
… moreDee Dee Foodie4life
My first experience at Potbelly Sandwiches. The establishment was clean. I ordered a sandwich. I like that the sandwich is feed through a toaster. There were many condiments to choose from, that’s a plus. I ordered the pot pie soup and a chocolate cookie.
Although I tried everything, the cookie was the best. I am glad, I tried it once.
… moreAlthough I tried everything, the cookie was the best. I am glad, I tried it once.
D S D
Google really needs to add a feature to put negative stars. This was my first time at this Potbelly. I ordered an original turkey no cheese on multigrain. I had reward points for a shake, so I ordered that as well. The shake was very watered down. Apparently, the person who made it didn’t have the right ratio of ice cream to milk. Now, to the sandwich, I paid $10.04 for one slice of turkey. As evidenced in the attached pictures, they thought it was acceptable to make my sandwich with one slice of turkey. One slice of turkey. What makes it so bad is the person that was adding my lettuce, tomato, etc, to my sandwich, thought that one slice of turkey was ok as well instead of remaking it. I filled out a survey that was on the receipt & I’m waiting for a remedy. I want my money back because I have no intentions of going back to any Potbelly. My app will be uninstalled as I do not have money to waste.
… moreMichael M. Morgan
Adrian took my order and was extremely efficient and took the time to make everything accurate. He’s a great representative for the brand and knows his job!
… moreJessica Marie
Very yummy!!! Way better than Subway. This is definitely my new sandwich place. We got the grilled chicken club and cheddar sandwiches, broccoli and cheddar soup and chili. All were delicious! Place was clean and staff were very friendly!
… moreMochiMomo
My favorite sandwich spot. Warm, toasty bread and delicious meats and toppings. The cookies are also amazing and usually fresh out of the oven.
… moreChristopher
Picked up my delicious Potbelly’s today from this location. Just want to say Salina is the best! Super friendly and helpful! Love this location! Thanks Salina for a great experience love your vibe and your friendly demeanor 🙂 definitely will be back!
… more