Sarah M.
They waited until we paid to tell us they had no corn dogs because their fry person walked out. We waited 30 minutes for them to tell us that. I know that isn’t under their control. I just wish they hadn’t waited to tell us.
Also…we waited 30min for THIS? Our tots were old and cold. Yeah, will not be back. The workers are rude and the food is awful.
… moreGarrett lieutennant
Gave this place three times to get our food right and this was the final straw. We’re always circling back to get food or stuff that’s missing. Tonight I ordered a peppermint bark shake and I got a cup of vanilla ice cream… nothing was added to it to make said shake (my fault for not checking at the drive thru). The male workers were too busy talking to the female workers and joking around. I get it’s Sonic and service isn’t the best but at least make an effort to meet basic service standards.
… moreM. Smith
The carhop that came out to stall #7 today was beyond rude. I ordered 3 corn dogs & a small mozzarella stick – at the time my order I requested ketchup and mustard. They were out of mustard, that’s fine. My main issues is when she came out w/ the food I asked for ketchup (after I checked my bag and there was none); she said “there’s ketchup in the bag”. She still went inside to grab “more”. She came out again and said “I know there’s ketchup in there so I brought three”. Once again, THERE WAS NO KETCHUP IN MY BAG. So at this point, you’re calling me a liar to my face? A visiting general manager apologized on her behalf after seeing the interaction and I appreciated that. Kudos to him! Another pro tip: as a former server, you don’t guest “Do you want your change back?” Instead you bring them their change and see if they would like to tip. I always do, but with the attitude I experienced today. I wouldn’t have.
… moreNaomi “Nae” Houghton
Give my girl Victoria a raise or a gold shining crown, she is a SAINT! Sweetest worker ever, everyday I pass this sonic and think about how much she made my day. Seriously, come here if you want the most amazing customer service and a massive smile. Ever since she served me I’ve been wanting to go back.
… moreJenny B
The young girls on 8/19 thought it would be funny to overload the chili on the tots bc I backed up and reminded them they forgot the chili. They had horrible attitudes. This was for a child and she got physically sick. How cruel do you have to be?
… moreRomona Dancz
Last time I liked the fries. This time they taste like the frying oil needs to be changed. I decided to try the chilly coney dog. Big mistake. And the medium fries is the size a a small or kids mea at other places. So sad. I had high hopes.
… moreCaitlyn Curtin
Absolutely horrendous. My burger was burned and inedible. My peppermint brownie shake had zero brownie in it and one piece of peppermint. Essentially a vanilla milkshake. Sonic used to be good.
… moreFredrick Miller
NOT IMPRESSED !! Had to wait at least 20 minutes or more total (to place drive-thru order then pull around to wait for food) – when my order finally arrived it was lukewarm at best (mostly cold) , only was given ketchup packets, no mustard for corn dog- no napkins- took order home and heated in my microwave just to be warmed to eat – lack of personnel working during busy lunch hour? Having personnel take their break during busy lunch time? If you have a 30 minute lunch window, thus is not the place to go – no wonder McDonald’s does so well – won’t be going back to this Sonic…
… moreJonathan Brooks
Ask for my sandwich to come with no mayonnaise or onions. Get my sandwich slathered with mayonnaise and onions. And because it was delivered I’m stuck with it! Fool me once shame on me.
… moreSuzie H
Don’t waste your money, go anywhere but here. Took twenty minutes to get our food brought to us in the parking lot, it was cold as ice. Far too expensive for this service and food. I’ll never come back.
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