

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
Address and Contact Information
Address: 1585 Pooler Pkwy, Pooler, GA 31322
Phone: (912) 710-8455
Website: http://www.mcdonalds.com/?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Date of Incident: December 6, 2025
Time: 6:22 AM
Employee Involved: Brandon
Positive Mention: Lashae (professional and helpful)
I visited this McDonald’s early in the morning and had a very upsetting experience at the drive-through. I ordered a Steak Egg & Cheese Bagel and politely requested that it be made fresh. The first time I asked, there was no acknowledgment. When I arrived at the window, I repeated the request, and again there was no response—just an attempt to take payment.
When I moved my hand back from the card slider, the young man at the window (Brandon) abruptly bucked his body toward me, which startled me so badly that I accidentally dropped my iPhone onto the ground. Thankfully it wasn’t damaged, but the behavior was completely inappropriate and unprofessional.
I understand this is a fast-food environment, but no customer should feel intimidated or disrespected, especially over something as simple as asking for fresh food. There are already many concerns and reviews online about food quality, so requesting it made to order should never result in aggression.
I do want to acknowledge Leche, who stepped in afterward and was the only person who handled the situation with courtesy and professionalism. She deserves recognition.
Overall, this experience was extremely disappointing and left me feeling shaken that early in the morning. I hope management takes this seriously and addresses the issue appropriately.
I walk in, and all I see firstly, are multiple enormous kiosks, where apparently, you are to order your food…(a few dining tables as well were present)
I understand that this the age of convenience, but this was absolutely ridiculous.
It felt utterly devoid of any and all human contact whatsoever.
The workers were almost completely unseen, in the back.
There actually was an area, toward the back, with a register…. ONE… (with no one attending to it.)
It’s truly no wonder why people have hardly any sense anymore of what it’s like to communicate with customers.
Without learning how to communicate with each other, people become detached, ignorant and self-absorbed.
Human beings are NOT meant to be divorced of their own species, left to their own devices and selfish desires, having no concern for other people.
Now, I love convenience, just like any other person, but there’s a place you come to, where too much convenience makes us all less apt to want to be around other people.
I’m sorry, but it’s unnerving, and it is sad that we’ve allowed convenience to become more important than the thing that’s the MOST important thing of all…..