Albert McCool Jr
Some of the BEST onion rings ever. The triple cheese burger was delicious. The root beer float was absolutely perfect.
… moreMichelle Monson
The food was fresh and tasted great, but the star of our experience was our server Matthew. He was outgoing and friendly, and went above and beyond to make us feel welcomed. He made our day! Make sure you ask for the cold glass mugs if you dine in as it makes your root beer extra cold and frosty. Yum.
… moreZaylie Garcia
This was one of the worst fast food experiences I’ve had. Our #2 combo was made incorrectly (pickles were included after requesting none), fries were missing, drinks were wrong and watered down, and cups were not filled properly. I also ordered Pepsi and received root beer. Most concerning was biting into a hard bone inside the bacon on my burger, why there’s a bone in the bacon is beyond me. Multiple basic quality control issues happened in one order. This location seriously needs better attention to detail and food safety standards. I understand mistakes happen as someone who works in the food industry as well but this was beyond unacceptable.
… moreSteph AR
$35 for a pork sandwich, cheese curds, a chocolate shake + a bacon double cheeseburger, cheese curds & a root beer freeze seems a bit much… Mediocre food, nothing special
… moreNicholas Strudl
I feel A&W staff at Sapp Bros in Fremont Nebraska very unprofessional. Hours of operation on website show open till 10pm. I came in at 8:30pm and chairs were already flipped up on top of tables. When I ordered my food it took forever because I believe staff had fryers already shut off. Staff told me they would be open till 9pm if I needed anything else. At 8:50 I went to order some soft serve ice cream. Same staff member told me it was already shut off since they were closing at 9pm! I say fire these people and start over with new. Or just close restaurant permanently if you don’t want to run a business. Covid break is over!! Time to get back to work lazy people!!!
… moreKels Low
Literally needs to get their shit together. Everytime I come here I wait over 15 minutes at the window for my food. Let me specify, if Carmen is working its fast service. My mother in law came, I have been on the phone with her for 29 minutes, the whole time she has waited for food. They dropped the chicken on the floor had to remake it. Bet they don’t remake all the other food as they let it sit and get cold. This place has good food for sure but the staff need to get it together. Should not take 15-20-30 minutes to get your food! Literally ridiculous. And on top of that she should have gotten a refund and all food should have been remade!!! Do better!
… moreCameron Brammer
Went through during work lunch. Took 6 minutes to get food when there was nobody ahead of me.
Got my burger, had no bacon, went in, they remade sandwich.
They didn’t ask if anything was special so I assumed they would reprint the receie0t or look back at the system but did not, so they made the sandwich wrong again. When I went back inside the second time the heavier lady at the counter was talking to me and treating me like I was the problem.
If you mess up an order, it happens, no big deal.
You should prioritize fixing that mistake before serving two more customers in the lobby and 1 in the drive through that way by the time you fix your mistake the rest of my food isnt cold.
When you then proceed to not even check the item and how it was requested on the original ticket so you just remake the base sandwich and just add the bacon it was supposed to have, making the sandwich wrong again.
I don’t have a ton of patience for that.
No sorry, no real accountability. Very low quality service around the board.
Taller young guy working the window was great though.
… moreShirley D
Ordered chicken sliders combo, which is right down disgusting. Bread was stale and hard as a brick and top it off the french fries were cold. Would not recommend unless someone learns to cook and know what fresh food is. A TOTAL waste of money
… moreBrian Connett
Wife likes the pork tenderloin sandwich with O rings and cold mug of rootbeer,I like the Papa burger. Nice people working there.
… moreJack Loftus
Great experience for a late lunch today. So many menu items here that are not available at any A&W location in Canada.
Coney Island hot dogs, pork tenderloin sandwiches, Cod or shrimp basket combos and dud I mention cheese curds.
Great, fast service, fresh tasty food and very clean facilities from the floors, counters, chairs tables and even the washrooms.
Will be marking this place on Google maps for a future visit.
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