Brittany Marie
I ordered through online… Delivery was great! Drinks were VERY good… I requested 2 pumps of sweetener and the app did 5… but besides that my experience was very good!
… moreJay Vincelli
I don’t write many reviews but my coffee this morning from this location in Columbia was the FASTEST and BEST TASTING my order has ever been from any Starbucks location, I felt obligated to leave one. I ordered it in my car in the parking lot and by the time I walked in they were finishing up. And it was delicious. In Columbia of all places. Good hires. Now wishing I stuck around and got the name of the baristas on shift because they deserve something special for holding it down in there the way they were. Good job, Starbucks.
… moreDeb S.
We visit this Starbucks several times a week, but unfortunately there is one employee who has gotten our order wrong every single time she has made it. On two occasions, we brought the drink back and it was still made incorrectly the second time. Consistency is important, especially for regular customers, and this has become frustrating enough that we now are planning on leaving when she is working. Hoping this is addressed, because otherwise this location is convenient for us.
… moreNeena Young
We came into the store to order, waited over 20 minutes and when we asked about our drink order, the rude barista, Michelle laughed us off like our business didn’t matter and informed us that it wasn’t her problem, it was the que.
… moreBruce D
Columbia location is consistent and always good. I still like them better than the competition.
… moreSelina Harding
I Love my Starbucks! What makes this Starbucks exceptionally great is their service! Thank you guys for helping me out today! I really appreciate it!
… moreDezzi
Unnecessarily disgusting encounter while trying to order ONE drink. My order: Carmel ribbon crunch, no crunch candy pieces, light whip cream (& only at the top of the cup), & no caramel in the bottom of my cup. I detail my order b/c at this Starbucks they like to fill half of your cup up with whip cream, an inch worth of caramel, & then give you a splash of the Frappuccino you actually ordered. This man argued with me in the drive through about how they make the drink. Sir if I’m specifically saying not to do something to my drink that should let you know I have experienced these things happening to my drink EVERY TIME. To top it off this encounter was with the store manager. I work two jobs and frequent this location multiple times per day. This was about a three minute back & forth. When my drink should have simply been made per my request. Unbelievably disheartening experience to be spoken to like that over a drink I’m paying for not asking to have free. I left & went to the Starbucks in our Kroger and she simply took the order as relayed made the drink and I was gone. Ego tripping over a cup of coffee is nasty work.
… moreCharlene Rooks
Order from DoorDash said no eyes clearly has no eyes on my ticket. And drink was not even all the way full.
It was sealed DoorDash did not tamper with it
Paying so much money for something seems ridiculous when you can’t even get it, right!
… moreBrennah Walkington
I’ve had two bad experiences in the drive through here, just the employees were rude and sounded as if the didn’t want to be there
… morelea harris
I usually order the same drink every day, and the staff consistently makes it correctly, even though it’s a complicated order. However, today, my drink was noticeably watery and not filled to the top. Since it’s typically thick, like a smoothie, I sent it back.
When I addressed the issue, the employee mentioned that they would need to add frappe paste to thicken it. I explained that they usually achieve the correct consistency by adding extra ice and blending it well. We went back and forth on this a couple of times before they finally added the extra ice, and the drink turned out as it should.
If I’m paying nearly $10 for a drink, I expect it to be made properly. I’ve been ordering this same drink for years and am quite certain that frappe paste has never been a part of the recipe.
… more