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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Lively counter-serve eatery turning out Japanese hibachi fare & lunch specials in a compact space.
Address and Contact Information
Address: 153 E Franklin St, Chapel Hill, NC 27514
Phone: (919) 903-8428
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Hibachi & Company – Chapel Hill – Chapel Hill, NC
AUTHENTIC JAPANESE FOOD THAT ENLIVENS HEALTHFUL FARE. The vegetables are crisp, the rice is freshly cooked and every order is cooked to order. Can this be fast …
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Hibachi & Company – Landing Page
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Reviews
Savannah Wilcox
I’ve been a customer at Hibachi & Co for five years, and I’ve never had a single issue. The service is always fast, the prices are reasonable, and the portions are huge! The teriyaki chicken is my favorite, and the sweet tea is great.
It’s actually my dad’s favorite restaurant — and he lives three hours away. I even brought some home to him before his first cancer surgery, and it made him so happy. That meant a lot to both of us.
I also love the punch card rewards and the consistently friendly staff. It’s a place we’ll keep coming back to!
… moreIt’s actually my dad’s favorite restaurant — and he lives three hours away. I even brought some home to him before his first cancer surgery, and it made him so happy. That meant a lot to both of us.
I also love the punch card rewards and the consistently friendly staff. It’s a place we’ll keep coming back to!
sam txo
Don’t even waste your time. I’m extremely disappointed. I used to frequent here about 2 years ago and I was in town and trusted that it was the same. Not. The “vegetables” are only zucchini and maybe a few carrots. The food is very bland and rice not fried at all. Don’t waste your money. Sad that it went down hill. Waste of $30
… moreSummer
Typical chinese fast food. Decently priced and average taste. We got beef veggies stir fry and shrimp n chicken stir fry for ~$28. Food is very salty.
… moreDaNashia Sloan
if I could give 0 stars I would I’m currently ill in the hospital and these people are playing in my food I called the restaurant and told them I’m allergic to corn eggs and mushrooms I asked the worker if it contains any of that because I have an allergy to it I break into hives and vomit
I also asked for a soda bottle sprite but never did he mention they were out of soda so many problems no communication food was disgusting I couldn’t eat it but I can smell it and look at it anyway I have my receipt I called the store told them I had the food my proof I would like to be refunded because my instructions about my health were ignored and this is a food contamination problem I payed $40 and some lady who ain’t the manager told me I could only get food remade I can’t get my money back worse place ever dont eat her especially if you have allergy concern because they ignore your situation and give you what they want not what you asked for
… moreI also asked for a soda bottle sprite but never did he mention they were out of soda so many problems no communication food was disgusting I couldn’t eat it but I can smell it and look at it anyway I have my receipt I called the store told them I had the food my proof I would like to be refunded because my instructions about my health were ignored and this is a food contamination problem I payed $40 and some lady who ain’t the manager told me I could only get food remade I can’t get my money back worse place ever dont eat her especially if you have allergy concern because they ignore your situation and give you what they want not what you asked for
Sammie Nelson
Fair at best but I won’t order again. Ordered hibachi steak and shrimp and a side of soba noodles. The shrimp and rice had a good flavor. White sauce was fine. Everything else (steak, zucchini, noodles) had the bitter taste of a grill that desperately needs to be cleaned. Carrots and zucchini were overcooked and limp. Portion size was good. There are plenty of other restaurants nearby with the same cuisine to chose from that are preferable.
… moreBubba Arnold
The food here is pretty good. I don’t have a complaint. HOWEVER, THE PROFESSIONALISM, KINDNESS, and ATTENTION to detail THAT ROOK provided us IS TOP OF THE LINE. HIS PERSONALITY CHANGED MY ENTIRE MOOD OF A LONG STREETS FULL DAY…OUTSTANDING AND VERY RESPECTFUL INDIVIDUAL. THIS YOUNG MAN WAS RASIED IN A DIFFERENT WAY THAN WHAT WE ARE EXPERIENCING ON A REGULAR BASIS NOW DAYS….HE NEEDS A RAISE. GIVE ROOK A SHOUT OUT AND TIP IF YOU MEET THIS GUY….YOU WILL SEE WHAT IM TALKING ABOUT…AND SO YOU KNOW, I DONT DO MANY REVIEWS…
… moreMoriah Rochelle
DO NOT EAT HERE !!! I am sick ever since i ate this meal yesterday diarrhea / food poisoning !! i didn’t even finish this food I spent about $25 here I ask for shrimp hibachi with no vegetables my first time at this place I didn’t know I would have to pay for parking and walk 2 miles I couldn’t check my food right then & there by time I got home I noticed it was shrimp rice and big large round carrots I didn’t even have the energy to do back there ! I want my money back I’m going to dispute it with my bank I ate about 3 bites put it away then warm it up again and couldn’t even finish and there’s not even real Japanese people cooking the food this was not hibachi at all it was carrots shrimp and rice ! I WANT MY REFUND !
… moreJennifer Abernethy
This was our first time visiting with our son who is a student at UNC. It was great! Very reasonably priced. We all had the lunch special and drinks plus tip and it was only $28. The quantity was so much, we all had leftovers for another meal! The workers were super friendly and helpful!
… morePereira Pair
First let me begin by saying that this is the first and only review I have EVER left for a business. I’ve had my fair share of negative restaurant experiences, but my experience here on 04/27/2020 was by far one of the worst. Attached I have pictures of the “teriyaki chicken” I received from this restaurant and a picture of what teriyaki chicken is SUPPOSED to look like.
I stopped into this place yesterday to pick up some dinner. My partner and I are in the process of moving to Winston-Salem and wanted to grab one last meal down Franklin Street. I was greeted by a young, white guy and woman at the front counter. I inquired about the difference between their hibachi and teriyaki chicken, and the woman told me that the teriyaki chicken is cooked in and comes covered in a “thick, sweet sauce”. I ordered the teriyaki chicken with double the meat and extra zucchini.
After receiving my order, I went home to eat. When I opened the to-go container, I was very surprised to see plain, white, fatty chunks of chicken with no sauce on them. I tasted the food and the chicken tasted just like it had been boiled with no seasoning whatsoever added. On top of that, the vegetables also tasted boiled and bland with no sign of sear on them. The rice was mushy and overcooked.
I decided to go back to the restaurant, explain what happened, and politely ask for my meal to be re-made, because I did not receive what I paid for. Let me add that hibachi-style Japanese food is my favorite genre of food and this restaurant was a place that I frequented often during my time at UNC.
When I got to the restaurant, I explained what happened to the young, white guy at the counter who seemed apologetic and told me to speak to the young woman I had spoken to before and she could help me. I assumed she held some sort of managerial position in the restaurant.
I explained what happened again to the young woman and described to her how my food was not only unseasoned, but also tasted mushy and overall unappetizing. She just stood there, looked at me like I was stupid, and said, “Okay?”. Taken aback by her obvious lack of care, I asked her if I could just have my food remade or have the cook add teriyaki sauce since what I had received was obviously NOT teriyaki chicken. She replied nonchalantly and told me that the food was most likely mushy because I had left it in the to-go container too long (which I had NOT) and that they would be unable to remake the food because it was prepared correctly the first time. I tried reasoning with her and I reminded her that she told me earlier that the chicken would be in a “thick, sweet sauce”. She refuted this statement and insisted that the chicken, in fact was, cooked in the thick, sweet sauce. I told her that I can show her what my chicken looked like and it was obvious there was no sauce present on the chicken. She, once again, ignored this and told me that there was nothing she could do and that she knows my chicken was cooked correctly in the teriyaki sauce. I tried explaining to her that this was impossible, because the chicken tasted boiled with no trace of seasoning or sauce at all. She basically looked at me like I was stupid AGAIN, shrugged her shoulders, and said, “Yeah, I know the chicken was cooked correctly so there’s nothing I can do.” I asked her, at the very least, for a container of the teriyaki sauce to put on my food myself and she handed me a small container of extremely cold, coagulated brown sauce. This sauce was thick and dark brown and there was NO WAY my chicken had been cooked in this.
I left, tried eating my meal with the cold teriyaki sauce, and couldn’t finish eating it because it was simply disgusting. I had to throw the whole meal away, as my partner Victor wouldn’t touch it either.
Overall, I am extremely disappointed in the food I wasted my money on and highly disgusted and disturbed with the POOR customer service I received from the young, brown-haired, white woman at the counter. Very disappointed that a restaurant I once loved would employ such a rude and dismissive employee.
… moreI stopped into this place yesterday to pick up some dinner. My partner and I are in the process of moving to Winston-Salem and wanted to grab one last meal down Franklin Street. I was greeted by a young, white guy and woman at the front counter. I inquired about the difference between their hibachi and teriyaki chicken, and the woman told me that the teriyaki chicken is cooked in and comes covered in a “thick, sweet sauce”. I ordered the teriyaki chicken with double the meat and extra zucchini.
After receiving my order, I went home to eat. When I opened the to-go container, I was very surprised to see plain, white, fatty chunks of chicken with no sauce on them. I tasted the food and the chicken tasted just like it had been boiled with no seasoning whatsoever added. On top of that, the vegetables also tasted boiled and bland with no sign of sear on them. The rice was mushy and overcooked.
I decided to go back to the restaurant, explain what happened, and politely ask for my meal to be re-made, because I did not receive what I paid for. Let me add that hibachi-style Japanese food is my favorite genre of food and this restaurant was a place that I frequented often during my time at UNC.
When I got to the restaurant, I explained what happened to the young, white guy at the counter who seemed apologetic and told me to speak to the young woman I had spoken to before and she could help me. I assumed she held some sort of managerial position in the restaurant.
I explained what happened again to the young woman and described to her how my food was not only unseasoned, but also tasted mushy and overall unappetizing. She just stood there, looked at me like I was stupid, and said, “Okay?”. Taken aback by her obvious lack of care, I asked her if I could just have my food remade or have the cook add teriyaki sauce since what I had received was obviously NOT teriyaki chicken. She replied nonchalantly and told me that the food was most likely mushy because I had left it in the to-go container too long (which I had NOT) and that they would be unable to remake the food because it was prepared correctly the first time. I tried reasoning with her and I reminded her that she told me earlier that the chicken would be in a “thick, sweet sauce”. She refuted this statement and insisted that the chicken, in fact was, cooked in the thick, sweet sauce. I told her that I can show her what my chicken looked like and it was obvious there was no sauce present on the chicken. She, once again, ignored this and told me that there was nothing she could do and that she knows my chicken was cooked correctly in the teriyaki sauce. I tried explaining to her that this was impossible, because the chicken tasted boiled with no trace of seasoning or sauce at all. She basically looked at me like I was stupid AGAIN, shrugged her shoulders, and said, “Yeah, I know the chicken was cooked correctly so there’s nothing I can do.” I asked her, at the very least, for a container of the teriyaki sauce to put on my food myself and she handed me a small container of extremely cold, coagulated brown sauce. This sauce was thick and dark brown and there was NO WAY my chicken had been cooked in this.
I left, tried eating my meal with the cold teriyaki sauce, and couldn’t finish eating it because it was simply disgusting. I had to throw the whole meal away, as my partner Victor wouldn’t touch it either.
Overall, I am extremely disappointed in the food I wasted my money on and highly disgusted and disturbed with the POOR customer service I received from the young, brown-haired, white woman at the counter. Very disappointed that a restaurant I once loved would employ such a rude and dismissive employee.
Good Lyfe
The roaches were extremely polite and helpful. They met me at the door and kept me company while waiting on a pick up. They have an infestation. Please be aware.
… more