

Located at 1318 N Fairfield Rd,Beavercreek,OH,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address and Contact Information
Address: 1318 N Fairfield Rd, Beavercreek, OH 45432
Phone: (937) 986-1441
Website: https://locations.timhortons.com/en/oh/beavercreek/1318-n-fairfield-rd/
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Order and Reservations
Order: Order online
Related Web Results
Beavercreek, 1318 N Fairfield Rd Location | Tim Hortons
1318 N Fairfield Rd – Tim Hortons
Tim Hortons in Beavercreek, OH
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Reviews
I made a mobile order at 11:05am, sent my husband to go pick it up. They told my husband that they do not serve hasbrowns past 11 (even though I ordered and payed at 11:05). They said that they also didn’t have the Nutella sandwich (ordered and paid for). They literally didn’t have half of our order. We asked if they could replace it with or give a refund. Sarah (the GM) said all she could do was give us donuts. He told her we didn’t want more donuts since that is apart of our order. She told him that she was not able to refund and that he had to do it from the app. Frustrated, he tried again to just get compensated for the missing items. She wasn’t going to do anything. So he said we didn’t want the order. We were just going to go somewhere else that will serve what we order and pay for. She then looks at her employee and tells him that they get a free lunch.
I tried canceling my order from the app, but because it was already processed I was not able to cancel my order. I tried calling the store for 30 minutes, trying to have someone walk me through canceling an order already processed. No one was answering the phone. I decided to call another store. I explained the situation, that manager told me that because my order reads as already retrieved, the manager at that location has to do the refund. At this point I’m pissed. I go to the store explain what I just learned. She said that isn’t correct and said “well if you were just smart enough, you can cancel it on the app”. At this point I am fuming. I got her name. Asked for DM name and number, she couldnt give it to me. She told me to call corporate. I asked for that number…she told me to just google it. Why she couldn’t just give it to me is insane. She then proceeds to call the cops because at this point I’m pissed. Now I am banned from there for 6 months, which is not a problem because I will never give that location another chance. She gladly gave the cop Corporate number which was given to me. I call corporate…explain the situation. THEY TELL ME…THAT THE STORE HAS TO ISSUE THE REFUND. That I cannot cancel orders once it has been retrieved. So now I’m banned from the store that is supposed to issue me a refund. They literally stole $20. How does this location allow their employees, let only GMs, treat people so poorly.
Tyler and Brittany were on top of the order and had my mobile pick up order ready within a few seconds very proud will come back to this location regularly
However, at the beginning of this past week I went there, and she treated me as if we were old friends! LOL She was so very kind – it really took me by surprise.
Two days later I went back, and she all, but ignored me! She was laughing, and joking with her employees, and with the customers that came in immediately after I did, but with me, she acted as though she didn’t want to even look at me!
It’s the oddest behavior I’ve ever experienced from someone serving me. I doubt I shall ever go back. I was made to feel as if there was something wrong with me. It was the most uncomfortable, unpleasant feeling.
I’ll just start going back to the Dunkin’ Donuts like I used to – they are so very much friendlier there, it was just that I wanted to try Tim Hortons for something different.
The Tim Hortons food, and Coffee weren’t the problem – it was the service.
Unpredictable at best, and NO paying customer should ever be made to feel as if they are a nuisance – EVER.
DUNKIN’ HERE I COME!!!