

Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy breakfast, lunch, and snack attack cravings. A modern take on a European classic, our sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time- honored kolache-making traditions. Each day, our master bakers make our dough using the finest, freshest ingredients and also prepare artisan croissants and muffins that complement our fresh-brewed coffee from Katz. When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save ti…
Counter-serve chain with classic Czech pastries in sweet & savory flavors, plus other baked goods.
Address and Contact Information
Address: 601 E Farm To Market 544 Ste #100, Murphy, TX 75094
Phone: (972) 442-6622
Website: https://locations.kolachefactory.com/tx/murphy/601-e.-fm-544
Menu Photos
Order and Reservations
Order: Order online
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Kolache Factory at Murphy, TX
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Reviews
I took my kids and had breakfast here. The service was great. The lady that helped us welcomed us with a smile when we walked in then patiently asked all my questions.
They have a reward program where you are a point for every $1 you spend, and you can check in with your phone number. There is also a 10% discount for every dozen you order.
The place is clean and the restrooms are clean as well. Great product, great service and great location.
P.S. – their Texas Pecan coffee goes great with a warm kolache!
Just received a call from the owner who apologized profusely. Very much appreciated. Was told the crew that’s there now will not be there for very long. They will be bringing in new staff so hopefully customer service will take a turn for the better. I will be giving them another chance as I do very much appreciated them reaching out to try to remedy the situation. Will update again. Thank you!
Went into this location today 4/12/22 at 8:45am with my mother to purchase breakfast for our family. Savory pastries are my weakness. My mother found your store by accident and wanted to bring me in, knowing how much I would love it. I was so excited just walking through the door. I knew in that moment, that I wanted to be able to try everything. So we ordered 2 of every savory pastry. The food is amazing hands down. The customer service however was an absolute shock. From the first moment we interacted with the employee at the register just the tone of his voice and demeanor made me feel like we were annoying him. Like we were unwelcome. I am a store manager myself and if my staff would treat my customers the way my mother and I were treated today, I would not have a job. First of all they messed up our order. They rang up the items first, then went to pick them. With my ordering being so large, he lost track half way through it, which is when he asked another associate for help. This other boy asked him where he was at and the answer he got was ‘I don’t know.’ In my 15 year experience in the food and retail industry the best practice with such a big order should have been pick the items first and then ring them up. Because the way he did it, I was charged for pastries I never got. I was charged for 36 and only received 34. They didn’t even consider asking me if I wanted just 1 of some flavors that did not have 2 available. That would have been an upsell for you because I would have said, ‘yes I’ll take just the one.’ As I said, we wanted to try every flavor. This is where the associates attitude got worse. He made my mother and I feel like we were a nuisance. We were dropping nearly $100 in this store and we were the problem? We did not ask for anything special. My mother suggested they work out a better process for big orders and the boy started SHOUTING at my mother that they do have a process if you order online!! Yelled at her to ‘just go… and order online next time.’ To me this is outrageous. Extremely rude and uncalled for. How dare he? If he cant handle a simple transaction in person, he should not be working as a store associate. There was another customer in the building enjoying his purchase as this all went down and he was just as shocked at the way we were treated. Hands down the worst customer service I have ever experienced. All we did was raise the issue of the order being wrong. No offer to fix it. We weren’t asking for special treatment or anything. We were only asking for our order that we paid for to be correct. This is expected in any business. Needless to say I will never be coming back. I will be sure to let my friends, family and coworkers know to never visit this location if they can help it. They will be treated like grabage. This boy has 0 customer service skills.