

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hours
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
Address and Contact Information
Address: 450 New Park Ave, West Hartford, CT 06110
Phone: (860) 233-7626
Order and Reservations
Order: Order online
Related Web Results
Dunkin’ locations in West Hartford
Dunkin’ Donuts – A Shopping Center in West Hartford, CT – Simon
Dunkin’, 450 S Main St, West Hartford, CT 06110, US – MapQuest
Last Updates
Reviews
I ordered a bagel with veggie cream cheese. By the time I got to work and took a bite, the flavor and texture were clearly off. When I opened it up, the cream cheese was visibly spoiled and curled.
Someone knowingly spread spoiled cream cheese on a customer’s food. That’s unacceptable and foul behavior. On top of that, your store’s phone number doesn’t even work for me to have called about it.
Check your stock. Check your dates. Do better.
During my recent visit, the girl taking my order seemed unsure of how to ring in my iced chai tea latte. I had to repeat my order three times, and it looked like she was struggling to find the correct button. I wasn’t upset—just observant—and it made me think she may not typically work the register or hasn’t been fully trained on all menu items.
When I received my drink, it wasn’t stirred and wasn’t completely filled. The first sip was mostly syrup, which was a little frustrating, but I stirred it myself and let it go because I could tell they were busy. Still, quality control matters, even during a rush. The woman who made the drink also seemed visibly irritated, which made the interaction a bit uncomfortable.
There also seems to be an ongoing issue with how the register is set up. A while back, I ordered a white cheddar bagel toasted with butter and cream cheese, but was given a white cheddar bagel twist instead. I pointed it out, but accepted it anyway because I didn’t want to make things more difficult during a busy time. It seems the register only has a button for the twist and not the bagel, which leads to confusion that the customer ends up dealing with. If both items are sold, both should be on the system.
One other thing I noticed during my visit was that multiple employees—at least three—had their hair down instead of tied back or in a bun. As a former Dunkin’ employee myself, I know how important it is to follow food safety standards, and wearing hair up helps minimize the risk of it getting into food or drinks. It may seem minor, but it’s something customers do notice.
In summary, I think this location could really benefit from:
• Stronger, more consistent employee training
• An updated register system that includes all menu items (like the white cheddar bagel vs. twist)
• A bit more attention to quality control during busy times
• Enforcing basic food safety standards like hair being tied back or in a hairnet.
Again, I don’t blame the staff—they’re likely doing their best under pressure—but some improvements behind the scenes could make a BIG difference for both customers and workers.