Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 4031 Hwy 17 S, North Myrtle Beach, SC 29582
Phone: (843) 361-2636
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
The woman taking our order was instructed by each person in my party about dairy and gluten in the food due to severe allergies to both, she didn’t respond or give any indication that she heard anyone, then became upset (by aggressively stating that she heard us) when I stepped in to clarify. Or maybe she did respond the first 2-3 times, but no one could actually hear. Who knows.
Either way, getting rude about it doesn’t feel appropriate. Yes, my mentally challenged family member was difficult to deal with since she couldn’t actually order over the noise, does that mean we bully someone who has disabilities? Better yet, what if that was an actual 8 year old giving an order, would you respond the same way? Probably not. Either way, I couldn’t believe this woman was getting passive aggressive with a mentally challenged customer. THEN with the person trying to support her (me).
I don’t understand where the phrase “the customer is always right” went wrong here. These women appear to have a hard time serving other people, perhaps you should get a different job. As a person who has done their fair share of direct customer service I’m impressed that they actually still have jobs there. It is hard enough for my family member to find a place to eat with her allergies, thanks for making her feel comfortable ladies.
I ended up ending the order and we went to a Jersey Mike’s about ten minutes away to find the service was wonderful. What a difference that was! Very grateful we left to find a more positive experience.
Oh! I forgot to mention: on the way out after I stated that we were going to order somewhere else and began to walk out, one of the kind women said stated quite loudly “thank you, have a good night”.
It would have been awesome if you’d have that sort of enthusiasm from the beginning. Maybe you’d have more customers and less negative reviews.
I ordered my usual two #8s. I asked that all ham be put on one and all turkey on the other . The server refused and stated they don’t do that at this franchise. I have never had a problem anywhere in the country as I travel quite a bit and this is what I always order. After the refusal they barely put any turkey or ham on either sandwich and forgot my bacon. They also refused to put the extra mayo I asked for. Hands down the worst sandwich I’ve gotten at any jersey mikes and I definitely won’t be back to this location, which sucks because it’s near where I just moved.
The staff? Friendly, helpful, lightning-quick… basically the Avengers of deli meat. If you’re not eating here, you’re doing lunch wrong.