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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Dedham. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 875 Providence Hwy, Dedham, MA 02026
Phone: (339) 237-7919
Website: https://www.starbucks.com/store-locator/store/1017211
Order and Reservations
Order: Order online
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Reviews
Shalita H
I visited this Starbucks around 7:00am and chose to go inside instead of the drive-through because the drive- through line was extremely long. unfortunately, the in-store experience was very disappointing. There was no greeting or acknowledgment when I entered. The staff appeared disengaged and worked almost like robots, without speaking to customers in line. Another customer and I waited for about 6 minutes without any assistance, until the customer finally had to ask, Can we get help over here? The team seemed completely focused on the drive-though and ignored customers inside the store. As a result, I ended up being late for work. At that point, I felt I should have just gone through the drive through if that was the only way to receive service. I spend my money here usually enjoy Starbucks, but this location really missed the mark. The manager should have a conversation with the staff about basic communication, customer acknowledgment, and people skills. Customers inside the store deserve the same level of service as the drive-through. I understand work can be overwhelming but this was not okay.
… moreJustin Nguyen
I don’t usually write reviews but this definitely deserves attention. The amount of ice that is served in these grande drinks is absolute criminal. There’s barely any liquid in this but ICE. I practically paid $6 for ice.
I know I could’ve asked for less or light ice but it should be a given standard to not give this amount of ice for a small drink like this. I felt like I got scammed.
… moreI know I could’ve asked for less or light ice but it should be a given standard to not give this amount of ice for a small drink like this. I felt like I got scammed.
sunny rao
My day started out to meet for a small business meeting at this particular Starbucks. I walk in, ordered my hot coffee(which came to almost $8). The gentleman who took my order was nice and offered me a free holiday plastic cup. Only downside was he didn’t take my name (I don’t know if this is standard protocol or not? Pretty sure it is). Now I am waiting for my drink. Other customers come grab their drinks with their free holiday cup placed next to their order. The orders are in alphabetical order. Which is great, but now I don’t know which coffee is mine since no name was given (not a huge problem). I waited a little bit, and then started looking at all orders labels to see if my order is out. After reading the labels, my coffee was sitting out for little bit (once again not a huge problem). At this time I also noticed another free holiday cup is placed next to my order. So I take it. One of the Baristas (in a rude tone), says to me as im walking away, “you already have one.” Whatever, I return the cup. Then I tell her, you put that cup next to my order. This experience kinda rubbed me the wrong way after thinking about it. We are getting mad that a regular customer took another cup, REALLY? Plus that extra cup could potentially be free marketing for Starbucks. Maybe I’m being petty Idk, but to me it seems kinda ridiculous (especially the money my family spends at these locations). It definitely left a bad taste in my mouth. Probably not going to visit Starbucks anytime soon after this experience. Note: Seems like others have also had bad experiences recently at this location.
… moreFay Chan
Better training and more help is really needed at this location!! 25min wait for 2 matcha lattes, one of which they forgot about and then they added salted caramel cold foam to both and too much matcha powder so it was very bitter. Undrinkable. Every employee needs to be retrained. Lots of other customers were in there complaining about the wait or their order being wrong.
… moreLoyalty Exterior Solutions
Place is clean
Bathroom clean
Staff is 7/10
Coffee is hot and tasty
Great location
Cashier in bad mood and some boxes on the bathroom hallway makes it look unfinished but other than that, it’s a. Ice spot
… moreBathroom clean
Staff is 7/10
Coffee is hot and tasty
Great location
Cashier in bad mood and some boxes on the bathroom hallway makes it look unfinished but other than that, it’s a. Ice spot
David Lopez
I come here a lot since I work close by. As time goes on it is slower and slower at the drive thru. I made it late to work and I was an hour early ! I was in like for almost 15 minutes. I don’t know if it’s new management , new employees or what , but something needs to be done
… moreJeff Stone
Extremely unpleasant environment in there due to portable air conditioning units set at 65 and blowing on you when you put cream and sugar in your coffee and keeping the whole store frigid. It is 81 outside, so they could set it at 70 or 72 which would be comfortable. It is much too cold to sit in there.
… moreBoston Irish2009
I went to the drive thru and made my order and got cut off. No big deal I got to say two coffees. When I went to the window I tipped cash and no thank you or acknowledgment. Ok that’s ok right.
Then they hand me my medium coffee and it was filled to the top. The lid popped off and hot coffee on my console and leg and my hand.
The worst was TWO employees staring at me. I am saying the coffee was too full and now I got spilled coffee ! Neither employee offered napkins ! Just a new lid ! And after saying repeatedly they said ok.
Horrible
They were like zombies
Starbucks has gone down hill so bad
… moreThen they hand me my medium coffee and it was filled to the top. The lid popped off and hot coffee on my console and leg and my hand.
The worst was TWO employees staring at me. I am saying the coffee was too full and now I got spilled coffee ! Neither employee offered napkins ! Just a new lid ! And after saying repeatedly they said ok.
Horrible
They were like zombies
Starbucks has gone down hill so bad
Aubrey Park
The food was delicious and very good service especially for being so busy. The place is clean and had no problems. They didn’t rip me off and filled it with whipped cream to the brim with good amount of chocolate drizzle around the cup.
… moreBelinda McILvaine
Over the last two years I have tried this Starbucks several times to see if they can ever get it right. Customer Service, the attitude, drinks and orders being completely wrong, and terrible energy.. My patience has worn thin, and the people who work here are obscene ; like you’re asking them for a favor instead of making an order that you’re paying for. A seven dollar coffee should be served correctly, I am polite, patient and understanding but if you intend to stay open you need to acknowledge that you cannot throw whatever into a cup and expect people to pay for it. It’s special order coffee, the whole marketing point. Last straw was today. Haven’t been here in three months. Today It’s raining, like really raining and there’s no awning for the drive thru speaker, and no one was behind me. I went up to the window because I could not complete my order with rain blowing in my face. I got to the window and They’re all looking at each other laughing and no one would come to the window, just blank stares. Finally, a young lady walked through them , stepped up and opened the window then asked me if I was picking up a mobile order which they knew that I wasn’t because I had already started ordering. And then the young lady says to me well if you’re not picking up a mobile order you have to order at the speaker. And of course, I said “well yes normally I would, but it’s raining and all the rain was coming in my face and my mouth as I was trying to order so I figured I could come up to where the awning was, where I would be protected. “ and she told me “no sorry you have to go around you can’t order from here.” Then closed the window and walked away…. So they lost a customer. I left because there is literally no way that you can just go around at this Starbucks because it is on Providence Highway and you’re going out to a one-way HIGHWAY. You can’t take a U-turn at the light, and I already waited in the Saturday traffic just to get here. I’m very glad that people are secure in themselves and their jobs so much so that they feel they have the power and audacity to be rude to customers. The world is changing fast, and the way that We treat one another will become more important day by day. Meanwhile, this Dunkin’ Donuts is so good today!
… more