MC BRoo
9 times out of 10 they disappoint.
Took over an hour and a half to deliver my order. Not sure what the point of a quality check is when they let pasta leave the store with zero sauce on it. Burned brownie/cookie, and completely forgot the salad. Not to mention no utensils. I won’t ever be ordering from them again, this was the final mess up.
… moreBrett Powers
Bought a chicken parm. Sandwhich for delivery. The sandwhich had no chicken on it. I called the store to let them know. The person that I spoke with claimed he made the sandwich himself and that he knows he put chicken on the sandwhich. I offered to send him a picture of the sandwhich. He pissly said no that he would put an 8 dollar credit on my account for the sandwhich. The 8 dollars was never credited to my account just like the chicken was never put on my sandwhich. This location really needs new management.
… moreBobbie Lynch
When the Rathdrum location is good, they’re really good. But, more often than not recently, orders for delivery should have never left the restaurant.
It’s obvious when being boxed up that the pizza is burned (most recent order). A previous order had a pan pizza that was barely cooked and wasn’t cut (not that it wasn’t cut entirely through – there was no attempt made to cut it at all). Your prices are way too high to be sending out mistakes.
The options you have to ‘make it right’ are ridiculous as well. You need to be offering refunds as an option.
… moreSolo Win
I honestly wish I could give zero stars for this store. We have had more problems over the years that turn into headaches than actually getting an order that tastes and looks as advertised. A huge portion of the staff is normally rude. The last visit we made will be the last. I’ve tried to utilize the online and carside pickup to avoid too much interaction with their rude employees. I can note there was a younger man with a nice blue car that was very helpful and kind the last time I got carside. This last time I tried for 20 minutes to set up an online carside order. It refused to work and kept telling me to refresh or call the store I was ordering from. So I called the store as I’m finally sitting in front of the window there. I explain and the boy said they can’t do anything about the online and the manager said to try and close it all out and start again. I tried and it did the same exact thing and to contact the store. I had a free pizza from piece of the pie rewards and it refused to work with or without the free coupon. So I finally called the store and can see a small brunette answer the phone from the window. I explain I’ve spent well over 25 minutes trying to order online and she starts off by being short and quick in saying they can’t do anything. I then explain it’s frustrating and I would then like to place an order over the phone and to get carside. Now she’s more rude and I can see the exaggerating body language from my car. She explains that carside is only offered if I order online. I then explain I would rather not enter their store and if there was another way we could do this since their online currently wasn’t working. She answers me like I’m stupid and insults me with the fact that their software in the store has no button to be able to make it carside. I then ask if they can write down my car model and I can pay over the phone. She says there’s no way. So I give up because she’s being so mean on the phone and just want to order and go home finally after a long day of work. I needed a quick way to get a dinner for my family because I got off so late and then online set me back longer. I put in my order with her and she’s so quick and short with me still and now you hear clear aggravation from her that she doesn’t even want to take my order. I ask her to read back my order because she tried to just hang up after she took my name. She then speed reads the whole order to where you can’t understand her. I ask her to please stop and to slow down. She then does and there was already an error with one of my pizzas. I correct her and she continues with being rude about it. Finally get through that and she says how long and hangs up before I could just pay over the phone. I go in to get my order and the same girl is just clearly mean mugging me and glaring from behind the checkout counter with her hand on her hip. I pay and leave. I get home and I shouldn’t be surprised. They put way too many green peppers on my pan pizza. My pan pizza is only half cooked. And none of my pizzas are cut through. The gluten free pizza for my son is the worst one we’ve ever ordered. It looked like my whole order was purposely messed with because she clearly didn’t like me. Very unprofessional, one of my pizzas completely inedible. Too much money for them to do what they want as if they run that store. The district manager of that store has been great in the past at correcting these spouts of poor running of the store, and we’ve ordered after a few months and it seems to turn around for like 2 orders and then it goes back to hell all over again for many years now. We’re just done with the store and I hope the store owner is aware that this isn’t a one time deal. It’s happened multiple times with multiple occasions with myself and with family and friends. We’ll no longer go to this dominos again and that girl is probably glad to read I won’t, but please learn to be nicer and not be so rude. Everyone has bad days, but this store is outrageous.
… moreBen Grubbs
See update below!!!!
This location loves to give you burnt Pizzas. Both times this has happened Kylee was working. She is not professional and does not care to own up to her mistakes. Avoid this location, there is a high chance you will regret ordering here.
Update!!!!! 01/21/23
They have greatly improved their quality and service. Decided to give them another try and everything was great. Looks like the previous bad eggs are no longer working there.
… moreS T
Unfortunately my rating is based on calling in my order. I asked what the specials were. I was told large 3 topping pizza is 13.99. So I asked for a large Brooklyn sausage mushroom and peperoni. I picked it up and there is a big sign in the lobby manager special large Brooklyn 3 topping 10.99. I paid 3 dollars more since I called it in rather than showing up and looking at the menu. Unethical business practices. Disappointing
… moreBrian Mickavicz
Ok, enough is enough. This is my first bad review. I typically only call out the good businesses for being the best, but dang this Dominos has got to be the worst. I know this, because I’ve lived in a lot of places, and had a lot of dominos. I am not joking when I said LITERALLY my last SIX orders were screwed up. They kept sending me coupons, and then they would screw up on the thing I ordered with the coupon. My last order tonight was the last straw. They delivered it to the wrong house, and then said they “didn’t know” if I would get a refund after I DIDNT get my order. Not. Joking. Messed. Up. My. Last. Six. Orders. Not hard orders. Basic. Order at your own risk, and may the odds be in your favor. Trash business. Try Post Falls pickup if you want what you ordered. I’m not saying that off ONE bad experience. That’s 6 in a ROW.
… moreBrennan
Not only did y’all ignore my no seasoning request, and sold me half burnt tater tots, but I’m Pretty sure my delivery driver lied to me and ripped me off. How are you not carrying any change whatsoever to a cash delivery? Needless to say he got a fifteen dollar tip because I had no choice, His store gets a one star review, and I’ll be calling in to both your store and corporate to complain.
… morePratik Ruparel
⭐️⭐️⭐️⭐️⭐️
Outstanding Service and Delicious Pizza!
I had an amazing experience at Domino’s Pizza recently, and I just have to give a huge shoutout to Austin for going above and beyond with customer service. From the moment I placed my order, Austin was incredibly helpful, professional, and genuinely kind. He made sure everything was just right and even followed up to ensure my order was perfect.
It’s rare to come across someone so friendly and attentive—he truly made the whole experience feel personal and welcoming. On top of that, the pizza was hot, fresh, and absolutely delicious. Fast service, great food, and exceptional customer care—what more could you ask for?
Thanks again, Austin! You’re a rockstar and a true asset to the Domino’s team. I’ll definitely be coming back again soon!
… moreJarod Glass
You already know for domino’s pizza it’s perfect and usually has good deals…
… more