fran marie
Served us slop … a gallon of Alfredo sauce dumped on the pizza not exaggerating its quite literally oozing off the pizza. Just lets the phone ring off the attaching google images
… moretee cee
Wow I ordered 4 different items tonight from this dominos and mannnnnn they threw down!! Everything was made to perfection and it was balanced out very well! Thank you to the Sunday night crew who made this happen! Def will be back again ! Highly recommend dominos on western!!
… moreJohn Bunyan Gowdiperu
Seriously, I am so frustrated with this Domino’s store, I just had to write this.
It’s like every time I try to order, something goes wrong. First off, I swear I have to call this place at least twice before anyone actually picks up the phone. It’s not the first time, but today took the cake: I called, they immediately hung up on me, and I had to call right back just to place my order.
And don’t even get me started on the app orders. How many times have I placed an order, watched it confirm, and then BAM—they just cancel it and refund my money later? No explanation, nothing. I still don’t get why they do that.
But today’s order was the absolute worst. I was so specific with the person on the phone, and they still messed up almost everything:
-I specifically told them Beef on the pizza, and they gave me Sausage.
-I asked three times for only the Garlic Crust Seasoning, and they covered it in Parmesan instead.
-I also asked for Hot Sauce, which was totally forgotten.
-The drink was wrong, too! I ordered a Fanta, and they sent a Sprite. I had to send the poor driver back out to fix it.
I’m genuinely not happy. This level of inaccuracy and the constant hassle of trying to even get through to them is unacceptable.
… moreNatasha Helm
Terrible. After I was hung up on, placed on hold for 5 min, then called in on another phone to be placed on another 3 min hold until they finally answered. The GM told me to bring back the uneaten pizza that was covered in everything I did not order BEFORE they would remake my order. I’m a vegetarian. I didn’t order a meat pie… I’m also not comfortable returning a contaminated pizza pie back into a food establishment. That’s gross and I’m pretty sure a health code violation. I just want my money back.
… moreSarah Gilland
Let me put this out there.I don’t know anybody who works at the store.Nobody put me up to this.Nobody told me to say, any of this, this is solely on my own feelings, but I’m telling y’all, this restaurant has never failed me with their deliveries, their food I’ve never complained or had any feelings of negativity towards it’s always been on point. And there’s times I couldn’t even afford a tip and they still delivered it with a smile they were so easy to talk to and varry a conversation with they’ve never failed to deliver, they’ve never missed anything. And I’m speaking on behalf of myself. I appreciate this store specifically and I’ve been to many. This is by far the first and only one that has been this on point with how they treat people how they deliver their food is always high oftentimes. I have to complain to myself to let it cool down LOL But I want to give the store my gratitude in my appreciation and to point them out and hopefully that people can see this. And please don’t hesitate to go to the store and the amazing part about this. I live on a South side and for them to even feel like they can deliver over here when they’re the only ones that do put a smile on my face in itself that they’re risking themselves amongst whatever body else thinks or thought. To make sure my days on point in grwith all this.I want to say thank you.Continue the good with all The Times I’ve ordered from you guys.I wish somebody would say something negative sarcastically speaking most definitely.I would recommend this store to other people again.I will put my hand on the Bible.Nobody told me to even say this is coming solely from me.nStay safe stay blessed
… morefernando delgado
Hands down the worst dominoes I have ever had the displeasure of picking up from. They don’t call customers when they run out of ordered ingredients and instead make the orders without said ingredients, making it not my order but what they deem as “acceptable”, while not adjusting the order price to reflect the lack of said missing ingredients. Any other dominoes I have ordered from that did not have an ingredient would contact me as soon as they received the order to inform me and allow me the choice of continuing or cancelling the order. Instead I was met with blank stares and long blinks from a redhead girl who looked at me like I was the problem for pointing out that no one in there followed dominoes protocol for handling orders. Will NEVER be returning to this location.
… moreMadeline Dilley
Tonight I tried the Pacific Veggie specialty pizza with the Parmesan stuffed crust. This may be the most delicious pizza I have ever eaten! Delivered piping hot.
… moreM D
They had no chicken in the building. Ordered online for pickup for two items that were suppose to have chicken. They made no attempt to call so we could order something else.
Thankfully I checked the order before we left and when we returned to confront them we were met with “ it’s been busy so we didn’t call”. So instead of doing the right thing they wasted product and our time.
Thanks for nothing Dominos.
… moreKC
We order pizza from this location from time to time. Other than the bums hanging around the parking lot asking for money, this location has historically done a great job with their food and customer service. The only complaint I have about our food last night was the Parmesan Bites. They were flat, cold, overcooked, and possibly quite old. The 7 pizzas we ordered were fine. They were cooked well and tasted great – but the store failed on the side dish. Failed miserably. Whoever is running the shift needs to do a better job of quality control – they need to check the quality of the food before the customer picks it up. We paid $165 for the pizza and 2 orders of Parmesan Bites, only received one order of Bites, and the order we did receive looked like they had been sitting out in the open air for 2 weeks. I will tell you that the store was BUSY and I only saw three employees – so kudos to them for working when a lot of people don’t want to get a job right now. BUT, do some quality check on your food please. That’s my only complaint.
… moreErin Vroman
Food is often overcooked, but tonight is it… One item was wrong (ignored modification), one item was the wrong item (got BBQ wings instead of bread bites?? Gross). Cannot reach anyone at the store, phone is either busy or I sit on hold without ever being greeted (but can hear them pick it up and place it back on hold)… Cannot file with app insurance because order isn’t marked as delivered (15 minutes later). Nonsense.
… more