Sam Cheyne
I had a paper that got left in my sandwich, not a big deal things happen, and when I went in to let them know about it Angelina was incredibly helpful and friendly. She offered me a replacement item or refund and I left satisfied my issue had been completely taken care of. Wonderful service!
… moreJudy Allen
Very long wait times in the drive through. Today I waited 20 minutes for a bragel when there was only one vehicle ahead of me and their order was just 2 drinks. The staff forgot the extra cream cheese as well. My husband has had similar experiences at this location as well. We absolutely love the quick efficient service we get at the 8th avenue location
… moreCeara Donovan
Absolutely wonderful service! The workers were under high stress due to large volume of customers all at once. They were extremely efficient and friendly customer service did not waver in the slightest!
… moreGrace Wolbrink
Upbeat and friendly staff. Love, beyond love BOGO Sunday. Fun. Fast. Friendly. Great folks and great selection. Until next visit – Thank you!
… moreOwen Wright
Extremely overpriced, 20-30 minute wait times EVERY time, completely inconsistent food/drink quality. If there was a single competitor in town this place wouldn’t get any business.
… moreDrew Looyenga
This specific Biggby in Hudsonville is a mediocre franchise location. Sometimes it’s good. Sometimes it’s bad. There’s almost always a line and a wait to get your order with coin flip quality results. I’ve gotten an order wrong here on occasion, had something cold or not heated through properly a time or two.
If you want a coffee and don’t want to leave your car, it’s the only game in town. So stay in your car, flip a coin, and pray it’s heads.
… moreStacie Caines
This is the worst Biggby I’ve ever been to. Three times I’ve waited in the drive thru lane for 20-30 minutes with only 1 car ahead of me and had to just drive away because I couldn’t wait anymore. Don’t waste your time, go to the one on 8th st.
… moreBeckie Heslinga
Went to get and iced teddy bear and when I got to work and took a drink of it, it tasted awful! I looked and it was FULL of coffee grounds. The bottom was filled and you could see them floating through out the whole drink! it was awful!!
… morejaycelin Ingersoll
not trying to be a karen at all, but i intentionally avoid this location because every. single. time. I have ever ordered from here my coffee tastes like burnt coffee grounds. and I have given this location a fair chance by coming here a good bit, there was one time my coffee did not taste like that. my drink tastes way better at different locations. would recommend elsewhere if you dont like your lattes tasting like straight up burnt coffee grounds.
… moreHannah
$4 for a burnt bagel… come on how can you serve this to people?!
They were fast and friendly, I should’ve gone back and asked for a new one but didn’t have time
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