Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
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Reviews
The time between my order being placed and my receiving my food was just a few minutes, and most important of all it was delicious!!!
The restaurant was clean and accessible at all times, and the music tasteful. They also had a TV that looked like it was playing ESPN. A nice touch in case I were to come during a game.
Yet sometimes it takes experiencing a difficulty at a business for you to really know how great that business is.
On my first visit to this business a couple of weeks ago I discovered a problem with handicapped access.
BUT THEY FIXED IT SO WELL YOU’D NEVER KNOW THE ISSUE HAD EVER BEEN THERE! KUDOS TO THE OWNERS & STAFF OF THIS JERSEY MIKE’S!!!
The Owners reached out to me within 24 hours of my initial review being posted. They sought to understand the problem, and then took immediate and decisive action to correct it. I’ve never seen a business so proactive at fixing an ADA access problem. And on my visit today I found 100% handicapped access throughout the businesses. Plenty of seating (inside and out) that would accommodate multiple wheelchairs or other mobility equipment. Words just can’t express how welcome they made me feel by responding to the issue the way that they did. The concern and effort put forth was nothing short of spectacular.
And their efforts paid off by allowing me to visit today as easily as any of the other customers there.
Everything that was available to the other customers, was available to me without the need to ask for special accommodations. This was true even during the peak of their lunch rush hour.
They have not only delivered on their “A Sub Above” promise; they have shown that they are “A Business Above” as well.
Thank You, Thank You, Thank You Jersey Mike’s!!!
I highly recommend this business to everyone. They are one of Salem/Keizer’s truly great businesses. Absolutely worth the trip (esp. because they are so conveniently located) any time you seek a quality dining experience that is quick and affordable!!!
Friendly employees. We always order the regular sized sauteed steak, onion, and bell pepper sub, add mayo, mus, lettuce, and tomato.
Was worth the wait! This location def knows how to caramelized the onions & meat perfectly. We all enjoyed our subs,thank you!
When I arrived, I was not greeted or thanked at any point during the visit. The staff seemed disengaged, and the first sub I received had noticeably less meat than usual. After taking a bite, I politely asked for a different sub. While the staff complied, there was no apology, no acknowledgment of the issue, and no effort to make the situation right.
Additionally, I noticed that none of the team members were wearing name tags, which made it difficult to provide specific feedback about who was involved, and half of them were continuously coughing…
This level of service is far below what I’ve come to expect from Jersey Mike’s, and it’s frustrating to see such inconsistency between locations. I hope this feedback can help improve the customer experience at this store.
Thank you for taking the time to listen.