Paul Freire
Every time I order from this specific Chipotle location, the rice is consistently undercooked and crunchy. I’ve noticed this pattern over my last five visits. When I asked about it, I was told the warmers continue cooking the rice, but that doesn’t make sense other Chipotle locations use the same setup and don’t have this issue.
I’m not sure what’s going on at this store, but it’s been like this for months now. Unfortunately, I’ll have to avoid this particular location moving forward, though I still enjoy the brand overall. Hopefully a manager can look into this and fix the issue.
… moreEddy Torres
So it’s my first time coming to this Chipotle. I was welcomed and served quickly. Gentleman assisted me and ask what would I like. I said a burrito please. I got half spoon of rice and I kindly asked for a little more which he do no problem. The other guy next to him was like, did he ask for extra I said no just enough thank you. Went on with the rest of the line and everything went ok. I asked for a little more of the peppers I got a face that only a mother can love. I felt like I just asked the guy for $100. I asked for the pico on the side when he told the cashier lady chicken with extra pico. I said excuse me I said on the side not extra. I got charged accordingly and the lady apologized for it. But, I got home opened up the burrito took a bite. Rice was hard felt like it was days old. Every other topping was ok. Opened it up and found an extra protein inside mixed with the food. Nice long black hair. They need to be more careful while prepping in the back. I’ll go back again just please next time I’ll leave the extra hair protein out.
… moreDanny G
The girl behind the counter: If you are going to have a disgusting attitude and approach your position at Chipotle with such dislike than maybe that role is not for you. Please be more welcoming to patrons. You are not Chipotle corporate but I am sure you were hired to bring the type of service Chipotle corporate expects their employees to have. Do better. I am throwing the food I just bought from you in the dumpster because of the lack of effort put into preparing it.
… moreDenise Santiago
I ordered online through the app and came from this location even though the one on 137 and 88 is closer. I have been trying to get a refund from them since I do not have a car right now. The food portions were ridiculously small, I call and it sends me to an automated system. I have been trying to contact pepper nothing. I want a refund the food taste bad like if the chicken wasn’t good or an ingredient is old. It taste horrible. I try to contact chipotle nothing. Contact them nothing. I’m furious as I have ordered from them and the portion are always small but the app doesn’t give me an option to choose a different chipotle.
… moreIndira Cuevas
Usually the food is good and there are no issues. But my last two orders, the guacamole has been brown and disgusting. Why aren’t these being thrown out? Why are these browned disgusting guacamole being served to its customers. What a shame.
… moreNikolai Fresco
Walked in at 8 pm and immediately was grossed out by this place, if I hadn’t placed an order online I would have walked right out and went somewhere else. Every single table was trashed and they have 5-6 employees that are capable to at least spot clean the tables because this is so disgusting!! I work at a food place so I know how it is to be tired and not want to do extra work but come on, what customer wants to have to have to clean up the entire table to be able to sit and enjoy the food. Cashier seemed like he was in a bad mood but 100% understandable as working with food makes me miserable too. Hope there can be changes with the mess!
… moreJulio Fuentes
The last few times I have been to this location. The tables have been dirty. The trash bins have been overflowing, and the bathrooms have not been cleaned. The kitchen area and the food prep area has also been dirty, messy and disorganized. The last time I went the lady working the cash register told us that there was no cheese and she told us with an attitude. She said the cheese needed to be shredded and it would take 45 minutes to do so.
… moreMar Bachrach
Placed order on line Did not received the confirmation
Got there to pick up and order was not ready. I had to wait additional time to prep my food. The manager did not offer free chips or anything at all
Did not even say “ SORRY “
Seriously be careful when you go to this Chipotle
… moreRoman E
Probably the worst Chipotle I have ever been to. Workers are truly showing that they don’t want to be there. At 7 pm half the items were missing and worker was not happy to bring brown rice. Location also very dirty. Health department should really take a look at this location! Never again
… moremiamiboby
I went today with my wife ordered carnitas . Host Isnayana, excellent person kind friendly she oriented us about spice or no food. I would like recommend her to other level in customer services and also recommend this place clean organized and of course Isnayana!!
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