David Geipel
So sorry to leave a bad review from two months ago, but I’ve reached out to corporate and they’re unresponsive. Opened a car but nothing. No phone number and an AI Chatbot that doesn’t work. I had a case number 8069915 that’s gone unattended. The local store was supposed to call me back. I did call the store the night of the incident, but they made excuses that they either send my delivery with the driver who had two other deliveries before mine or let it sit on the warmer for 45 minutes before the driver could come back, pick it up and then deliver it. Unacceptable. I could’ve easily driven over if I knew of their issues. Call me – YOU HAVE MY NUMBER!!! They blame the app and leave me to blame myself for ordering from a franchise that doesn’t give a rip. Very sad as we like their product. This time, it was nothing but dried out. I will remove my review if corporate calls me back.
Update: a few days have passed and still crickets. These guys don’t care!
… moreAudrianna Love
I wish I can give them a zero stars! Absolutely no customer service ordered food online never received it! Come to find out they sent it back to the store?! Like leave my food there if it’s paid for that makes no sense! Been a customer here for years not sure if they have new employees but if someone pays for something drop it off and just go about your day cause now I gotta wait 3-5 business days for my money back and still never got to eat my pizza! Don’t order from here!
… moreJosh Huntington
When it comes to chain pizza places, Domino’s is my favorite. Good pizza. Great value. This location can be found in Bethlehem on Easton Ave.
The mix & match deal is my usual selection. You get to pick any two or more medium 2-topping pizzas, breads, salads, boneless chicken, sandwiches, pastas, or desserts for $6.99 each.
My last visit I ordered a plain cheese pizza and sweet mango habanero wings. Satisfactory. They both would have been better with a longer cook time.
This location has been consistently good ever since I moved to Bethlehem. My order is always correct, on time, and still hot.
… moreDee
My wife ordered Ny style pizza and boneless chicken. My NYC style pizza came looking just like dominoes regular small slices pizza, the boneless wings was crumbs. I had to drive back to the store and asked what was this the manager said they sent the wrong chicken, I asked what chicken was that he said some specialty chicken, I said specialty chicken isn’t on the menu. I just saw a commercial saying y’all have quality assurance well this store definitely does not have quality assurance.
… moreNick
For the future, Mr. Delivery Driver. If you are able to make your delivery, maybe don’t hassle the customer about how it got completed. My, bad. I’m sooory, grow up. It’s pizza.
… moreluis alicea
I came in and no one was in. So I waited about 10-15 minutes no issues. I sat at the corner and forgot about me though. They realized I was there because I coughed.
… moreDavid Wainer
Two large 2 topping pizzas $6.99 each. Expires soon. Great deal.
… moreAngel Hernandez
This place here needs new management. I always placed my order through the app so every time I order to have it delivered I always ask for garlic on the crust on the app. The person making the pizza mostly never puts garlic on the crust n if I ask for extra sauce I get it dry. And now they charge extra for the sauce. So if I’m paying for it. They should get it right. I have work at a pizza place before and on the screen it will tell u what the customer wants on there pizza so they need to learn how to read. I decided to start picking up my order instead of getting it delivered. And I had no problem before asking for extra garlic on the crust until today when the assistant manager said no. He said their aren’t allow to do it. What ever happened to customers are always right.
This will be the last time I’m ordering from this location. They never get the order right. I would not recommend this store. And for delivery drivers are the only nicest people there. Sorry I can’t take care of u guys anymore but the people who works inside mess it up for all the drivers that works hard to earn tips. Good luck drivers
… moreberto rivera
The manager who ever she is wouldn’t give me her name she is digestingly rude canceled our order without telling us she did we waited for an hour till I said let me call they wouldn’t put her on the phone they kept playing hop potato with the phone the workers covering for her and won’t give me her name she is snaughty. All because we asked for a special request on how we want our wings done . I said well done I don’t want them quacking . Is that simple some people like em well done is that too hard to do ???!! This young generation is terrible she needs to not deal with customers if she can’t talk to them correctly or professionally. Awful and they didn’t refund me my money I’ll be going in person tomorrow
… moreCameron Haines
Jon, one of the GMs, was extremely kind and hospitable. I had placed an order just before a power outage, and they were unable to fulfill my order. I stopped by the store and got the attention of a delivery driver who tagged in Jon. He told me he was going to refund my order and also said he would make it for me the next day. Despite the power outage not being Dominos fault, he made sure I’d be taken care of for the inconvenience. I appreciated it very much and my order was perfect.
… more