Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Cafe/bakery chain preparing small-batch, New York-style bagels, plus breakfast & lunch sandwiches.
Bruegger’s Bagels Schenectady, NY
1634 Union St Schenectady, NY 12309 Phone Number: (518) 355-7522 Amenities: Catering, WiFi, Dine-In, Gift Cards Accepted, Order Online
Rit Ebert
First time eating at a Bruegger’s in a long time, now I remember why. Watched a gentleman in the back take frozen bagels out of a box and prepare an order. Always thought they had fresh bagels!! Ordered a sausage egg and cheese on a plain bagel, after a 15 min ride the bagel was hard as a rock, tried reheating it but it was no use. Will because last time I visit a Brueggers. They used to be the best around, now just frozen garbage like the market sells.
… moreJohn Meltz
The famous local chain Bruegger’s is nothing more than a rebranded dunkin’ donuts with somehow even lower quality products. I ordered a simple bacon egg and cheese. The premade eggs tasted like plastic, the cheese was not melted, and the bacon was dry. I also got a coffee which was clearly not fresh and did not taste very good. The prices were also way too high for the quality of product offered. I would give it a 1 star review if the only factor was the food, but the service was actually pretty decent. I do not understand the hype for Bruegger’s. They’re everywhere in the capital district and I cannot fathom why. Would not recommend going.
… moreAnn Bellrose
The orders came scrambled together and not on the right sandwiches, my son’s sandwich had to much pepper in his egg because that egg was meant for my sandwich. I would have switched the egg but I had cream cheese on my eggs so he wouldn’t eat it. I ordered 2 out of three with cheese hash bagel and they all came as cheese bagels. It was a pick up order and the bag was not closed causing the food to get cold, no one here likes a cold hash brown. My sons literally said “with all due respect mom please never order food from here for me again”. Just overall a bad experience.
… moreAmber Robinson
I feel like I every time I order from here it is a hit or a miss. One day the food is great and made perfectly and the next it’s a disaster. My family ordered breakfast from here yesterday – my mom’s bagel was perfect but my bagel was not toasted and my bacon was not cooked. Today we ordered again and the bagels are again – not toasted. I understand that this establishment is popular and it gets busy but, be mindful about the quality of food you’re making. It would make sense to say “would I eat this if it were me?” And if not, fix it!
… moreAndrew Pettengill
Stay away. Definitely go to one of the other locations over this one. The employees do not seem to care or want to be there working. Constantly swearing back and forth. Very unprofessional. There could be 2 customers and 5 people working and they do not even acknowledge you as you stand there waiting to order. If you order more than 2 things they will absolutely get something wrong in the order. It appeared the manager on duty was in the back, when they looked up and saw people waiting they turned their back and went back to whatever mundane task they were doing. The other locations nearby are so much more friendly, clean, and professional. If I could give 0 stars I would. Dunkin and mcdonalds are both better ran than this dump of a bagel shop.
… moreRebecca Morris
If I could have given 0 stars, I would have. This review is only for the Schenectady location, other locations have great service and are friendly. I see so many reviews saying staff is rude and orders are incorrect. When is someone going to do something about this. Clearly your staff needs better guest relations training. When they forget or mess up orders, they are rude and dismissive. They refused to deal with any sort of conflict that might be due to their actions. They gaslight the guest to make them feel like they are the ones being rude and become overly defensive to the point where they escalate simple situations. Please help them. They are severely struggling.
Edit: To date, there has been no response other than, “We will forward this to the regional manager”. The regional manager has never reached out to myself or anyone else who has made a complaint regarding this experience. This location has yet to take accountability for their mistakes and rudeness. Please look at the theme of the reviews for this location. It’s very sad that a local staple is being represented in such a poor manner.
… moreRandy Johnson
I can only say good things about the Union St Bruegger’s location! I have been a customer before, during, and after the Covid pandemic. Thank you for maintaining such a clean store with very courteous staff. See you soon!
… moreAvery Johnson
I went to Bruegger’s for morning breakfast. I received extremely fast and friendly service. I was greeted promptly and I was thanked for coming and was even told to have a wonderful day as I was leaving. The food was nice and fresh. The store was extremely clean and I was happy to see the dining room open to customers.
… moreElvirucca Fiorini
I feel like this place is a hit or miss. It was good the last time I had it. My everything bagel is not a traditional everything bagel. It is super salty and hard to enjoy. My fiances bagel is not hash bagel. It just was a bagel with air pockets. This was a waste of my money.
… moreMelody Cesare
The Bagels are just like Long Island Bagels. I didn’t think I’d be able to find any thing like them in upstate New York. They are wonderful. My husband absolutely loves the coffee. The service is even better than the bagels and coffee. Jeff and Randy were especially kind and helpful. We’re only in this area when we come up to visit my son, but we will try to make it to Bruegger’s on our way home every time we’re up here from now on.
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