Cassie H
The customer service was outstanding, and my chicken wrap was absolutely delicious — I’ll definitely be back! I heard the red velvet cookies are it. So I had to get one. Oh my God, Crumble cookie has competition. This cookie has the perfect texture…..red velvet lovers go run and get you one.
Maya was very polite.
… moreCamille Thornton
I genuinely had a great experience at this particular Jimmy John’s.
There is a young lady there with glasses and dreadlocks who was so kind to me. She assisted my husband and I with the menu as well as trained a new worker all in one setting.
My food was prepared right and done in a timely manner.
… moreKaz
Came in on 11/12/25 at 7:34 pm. A black girl with glasses was working. I politely asked her if the person making the sandwich could change their gloves (as they should) and use a clean knife to cut my sandwich. She then gives me an attitude and says “fish is still meat.” I said “ my apologies , I meant red meat, does that clarify it for you ?”
As a worker, she clearly cannot do her simple job and use her ears and follow directions. I feel so sad for this person who has to take out her frustrations and give customers who did nothing wrong an attitude. I guess that’s why she works at a place like that. Any other job would get her fired on the spot. My advice, go to another location. Customer service is the very reason we visit places. She can’t even do simple tasks and be polite.
… moreDon Ant
The staff is always amazing and very professional. Not to mention the sandwiches are incredible
… moreGod’s Girl
Good is always fresh fast and neat subs don’t fall apart The service is pleasant enough. Usually always clean and tidy friendly atmosphere. Menu stays the same. I prefer them over Jersey Mike’s and Subway.
… moreMyke Soustek
Went there and ordered 2 subs 1 bootlegger no tomatoes 1 Jimmy Cubano and 2 pickles quartered. The next customer comes in and orders he gets his order and leaves I’m still waiting finally after 15 minutes I get my order and leave get home tomatoes on my sub and open my pickle it’s not quartered and you wanted a tip, please. I don’t know if the ladies working that day were new but surely did not understand English sorry. Jimmy John’s famous slogan is “Freaky Fast”. They emphasize the speed and freshness of their deliveries, intending to get sandwiches to customers within 5 minutes of the store but I can’t get a sub in the store in 15 minutes
… moreIan Grant Spong
Said all the right things. Did not offer to cut my sub. I had to tear it apart at the motel. I asked for a bag. They did not pack it for me. Just handed me a bag, and they were not busy. Food was delicious. Service was not.
… moreLando Cardona
My second time there. We don’t have them near Downtown Silver Spring. And it’s totally worth it.
The service crew were amazing and kind.
Its a nice clean place to enjoy so
… moreAlign Spine Health Center, LLC
Very polite. My requests on how I wanted my sandwich was made was just how I requested. Great service goes a long way! I would highly recommend. The location is very clean!
… moreJohn MTB
I love the bread here. I recommend adding bacon to everything. It’s also very fast. You can also get cheap gas on the way out of the parkinglot at royal farms.
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