

Churromania® is recognized as an International Fast food & Desserts franchise best known for its insanely delicious Churros, Tequeños, Hot Chocolate & more, made in less than 5 minutes. Our mission is to transmit the passion for serving our customers and the pride of serving a product with incomparable quality. We have been providing an extraordinary experience of flavors and sensations to each of our customers since 1997. Follow us on our social media for more! @churromania
Counter-serve chain offering churros with various toppings, plus hot chocolate for dipping & coffee.
Address and Contact Information
Address: 11401 Pines Blvd, Pembroke Pines, FL 33026
Phone: (954) 885-7707
Website: https://www.churromania.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
About 8-9 people were there waiting. My daughter likes it so I figured to get her one, I get right in front of the counter. Behind the counter, a young man short with dark hair and a kaki hat ( Emi or Iemi or something like that) is going up and down giving people their orders. He is noticing me, says nothing… I figured of course he’s obviously busy, so I patiently waited. He brings about 3 more orders calling out names and looking around. He must have screwed up an order because an older African American lady checked her bag and sent it back, our “attentive” and “observant” took the bag and disappeared in the back, a few minutes later he comes back out with the order for the lady, bad mouthing her to a customer in Spanish… as if it’s some secret language that nobody understands
More people join the line behind me asking if I ordered, I said No… still waiting…! Mr. Cashier sees us standing there … says NOTHING!! Carries on bringing food out while making eye contact.
He manages to get all people out then I get my turn, to which he says … what can I help you with? We are closed! WHAT?! You couldn’t have said that when you noticed people getting in line?! It doesn’t take a Master Degree to use common sense and let your customers know that you are closed!!?
More over, I had to tell him that he screwed up and that it’s pretty obvious that he doesn’t really enjoy working there and dealing with people, but he still needs to do his job that he gets paid for! And part of his job is “provide service”
He proceeded to tell me: did you not see the tv screens off? It’s 8 and we are closed! Didn’t you see that?! And that why didn’t I asked him? I could have asked him!!! WHAT A “CUSTOMER SERVICE “
Never again, very NASTY people working there!
Below poor service and terrible experience
But overall, it was tasty and the service was great.
My advice is to eat the Curros as soon as possible as they are delicious.
Jose and the rest of the crew are the best!!
10/10 on everything! Will for sure be coming back