Chipotle Mexican Grill

  3.5 – 909 reviews   • Fast food restaurant

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Chipotle Bandera Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 78250

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Chipotle Mexican Grill Locations in San Antonio

Chipotle Brooks City Base TX · 3155 SE Military Dr ; Chipotle Potranco West · 14218 Potranco Road ; Chipotle San Antonio · 8121 Ranch View West ; Chipotle Alamo …

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Chipotle Mexican Grill Locations in Texas | Burritos, Fast Causal …

Browse all Chipotle Mexican Grill restaurants in the United States to … San Antonio · San Marcos · Schertz · Selma · Sherman · Southlake · Spring · Spring …

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Reviews

South Texas OMS
I learned you have to put catering orders in 24hrs in advance online but I needed to do a last minute order for my office team for following day. Instead I went in person 8pm the night prior and team member was able to take my order for 18ppl. Day of pick up it was ready to go on time. These folks were great at helping me in feeding my crew and thankful they were able to assist. Will def be back to this location (& to order in advance) Thank you Bandera Pointe Location! 🙂
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Alexandria E.
Today, I placed an online order for pickup, and everything came out perfectly. The staffing is very friendly, and I got excellent service. I spoke with the Manager, Christin, who was very helpful and professional. I will definitely be coming back. Thank y’all again for this experience!
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Desiree M
Dirty and the food was gross got double chicken which was mostly fatty. Understaffed felt bad for them honestly. But one of the girls skinny blonde was rude when I asked for salsa went on this whole speel didnt give me any. Just idk get more people. But over all just gross 4 pieces of lettuce. Nobody ate their food bc my kid with the kids quesdilla.
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Michelle Lutton
Food was good as usual. Good portion sizes. They were busy off and on. They have big rushes and then no one. All of the tables were dirty and the trash wasn’t taken out and overflowing. They need to be cleaning up the tables during the slow times.
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Alexa Dames
Very rude staff. There was a girl there who made me feel very uncomfortable, I will be complaining to the manager in person. And explain the situation soon. However some one so unprofessional makes the chipotle establishment feel like a cruel environment. I’ve been to many locations and have never had such a bad experience
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Jim McKinney
This location is consistently disappointing. Tables are rarely clean. Meat portions are usually one small scoop. Today they ran out of chicken and were out of coke. How do you not have food and drink when your business is providing food and drink? So I had to get steak. Do you think they offered to let me pay the chicken price even though I didn’t have a choice? Did they tell me they were out of Coke before I bought a drink?
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D P
⚠️ DO NOT EAT HERE ⚠️
This location is unsanitary and unprofessional.
On Sunday, October 12, 2025, I ordered food between 2:00–2:10 PM (Transaction #204, 2:13 PM). The store was visibly dirty — tables unclean, trash overflowing, food on the floor, and the drink station was a mess.

While my bowl was being made, I saw a female employee step behind the line to eat food, then return without changing gloves and continue handling lettuce and cheese. I waited to confirm she was chewing, then politely raised my concern—but she became rude and defensive immediately.

Robert Garcia (listed as “Apprentice” on his card but claimed to be the store manager) escalated things further. Instead of addressing my concern, he defended the employee and mocked me, saying, “If you don’t have money to pay for your food, just say that.” That comment alone shows complete lack of professionalism. My family owns a law firm in San Antonio, money will never be an issue. He is clearly more concerned with covering for coworkers than maintaining basic food safety.

This is a serious health violation, and the behavior of the staff was hostile, immature, and unacceptable. I’ve submitted a formal survey and will be reporting this further. Robert Garcia is a liability — to this location, to customers, and to the company. Chipotle already has a history of food safety issues. Roberts insults on guests, as well as actions prove he is a liability, as well as unfit to manage a business.
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masoud berenji
Walked in ordered my wife’s food, got a bowl with white rice black beans and the veggies. Pico cheese and lettuce. Got the order payed for it and as they were bagging the food a big brown cockroach came out by the food. And the staff did not do anything. My wife is vegetarian and when we opens the bowl there was steak everywhere mixed with the veggies.
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Erika Oliden
OWNER PAY ATTENTION!! The place is SUPER DIRTY. It was disgusting to eat there. I should have walked away immediately. I could t finish the burrito just thinking that if the front was dirty maybe the kitchen was worst . NOT COMING BACK!!

11/20/2024 a little after 3 pm.
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Steven Morris
This place is getting worse every month. They are always out of steak and you have to wait for them to cook more which the workers do begrudgingly it seems. The chips are often stale. The lines are long and it seems like they are never properly staffed.
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