G Tyrney
Never got my online order because I didn’t make it before they closed. When trying to replace it the next day, or even just get a refund by calling the store the store employee didn’t ask for the ticket number or any info on the ticket just basically said hold up like he was checking and then he said “yeah there’s no ticket there from last night so I can’t help you” and so I just hung up and then I had to call the customer support line for the app in order to get any retribution when really they should have never totaled out my order as of it had been handed out already.
… moreRyn Grey
Usually have a good experience here, but my mobile order almost got sent off with a doordasher. The app had some sort of glitch when I checked in and added the stall number. Not the stores fault, but when I refreshed the app to try again, the order was marked delivered even though my check in didn’t go through. I called using the button on the stall to let them know I was here for my scheduled pickup, but the worker gave me attitude and told me someone else was here claiming to be with doordash and to pick up my order. I explained that the app wasn’t working, it was obviously now doordash since the order info can tell otherwise, and gave my order number and name, but was still given attitude and told to wait. I finally got my order and the carhop was nice considering the situation. I’m still disappointed by how easy it was for my order to almost be given to a fraudulent “doordasher” without proof of purchase. Maybe asking for an order number if some person shows up claiming to be doordash. Wish I had more efficient service.
… moreAngelina Slapper
this sonic is amazing they have very friendly staff, food is always fresh and I’ve never had any issues with my order. they also jsut remodeled it so it has a nice vibe especially at night 🙂
… moredustin rhodes
Been going to this sonic for 6 years cause it’s close to work. It has been an extremely inconsistent experience. Sometimes my slushie is mixed most times all the syrup is at the bottom of the cup where you get it in one really sweet wig and then the rest taste like ice that set next to a flavor. Same way with their ice cream. Don’t go here looking for quality sweet treats.
… moreBrian Hanson
Absolutely terrible and rude servers at this Sonic. Avoid if you can. Read all the reviews in addition to mine saying basically the same thing. I’ve had three bad experiences here over the fast few months. This last experience was the final straw. Never going here again.
… moreChris Schledt
Sonic continues to be my favorite fast food stop. The best snacks, drinks, and lately the service and speed has been great at each location I have gone to near me. The new smasher burger is excellent, too. Go getcha one.
… moreP N
I ordered the double bacon deluxe. It was very good. The tots are tots. The onion rings were odd. They had an odd sweetness, almost like a hint of a fritter. The cooking oil needs to be changed out more often. I didn’t care for that, but the burger was really good.
… moreSuzanne C
So I’m sitting on the patio eating and the crew thinks it’s a good idea to come and change the trash while I’m eating! The smell just turned my stomach!!! Don’t sit at the patio if you stop here they have no courtesy of the people eating! That could have waited! Then the manager comes out and treats me like I did something wrong! Do better Sonic in Covington Louisiana
… moreElisa Ramirez
I dont know who is the girl who takes the orders but this the 3rd time you caught an attitude with that sassy voice when we can’t hear you and ask a question. You did it again and this time when we responded back the same way when I asked to changed the attitude you spoke to us in and get us a different person (For the first time since we’ve had this issue) you cancelled the order which was a simple slushy which is perfectly fine. However my issues is don’t work customer service if you get upset at simple questions. Never once was disrespectful but enough is enough hopefully it gets handled because not the only person who has had this issue. (TYLER ST. Covington la )
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