

Flanigan’s is a laidback family-run restaurant anchored by a commitment to exceptional food and drink, warm hospitality, great value, and good fun. A beloved South Florida institution since 1959, the Flanigan’s name is pretty much synonymous with good times. The founding vision of Joe “Big Daddy” Flanigan – a come one, come all, home-away-from-home for friends old and new – is alive and well today. Over the years, Flanigan’s evolved from popular Big Daddy’s lounges and liquor stores into a group of over 20 restaurants.The design of our bars and restaurants is all about the island vibes and saltwater adventures that reflect our deep South Florida roots. And, oh yeah, those Legendary Baby Back Ribs…
American eats & seafood are served at this local chain restaurant & sports bar with plenty of TVs.
Address and Contact Information
Address: 5450 FL-7, Fort Lauderdale, FL 33319
Phone: (954) 733-0514
Website: http://flanigans.net/
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Fort Lauderdale | Hours + Location | Flanigan’s Seafood Bar and Grill
Flanigan’s – Laid back Family-run Restaurants in South Florida
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Reviews
Help me with thisn1 star review
Ordered online for pickup which showed ready at 10:13pm food was not actually prepared.or ready for pickup until 10:25pm
We ordered two cheese burgers medium, sweet potato fries (without sugar/cinnamon) and shoe string onions.
One burger, pictured, was super raw. Not even close to cooked through. (It also had tomato on it which obviously isnt a huge deal it can be taken off and wouldn’t be enough for me to write this review)
The sweet potato fries came with the sugar/cinnamon powder. Why even have an option for it to not be included?
Ultimiately we didnt expect much going in and we’re still let down for a $50 meal it was inedible. I would recommend eating at the restuaruant.
ChatGPT said:
Here is a professional, concise public response that addresses the issues directly, accepts responsibility, and invites resolution. No em dashes used.
Thank you for taking the time to share this feedback. We are sorry that your pickup experience did not meet expectations, especially given the wait time and the issues with your order.
An order showing as ready should be prepared and accurate when you arrive. The delay, the undercooked burger, and the incorrect preparation of the sweet potato fries are all misses on our end. Offering customization options only makes sense if they are followed correctly, and we understand how frustrating it is when that does not happen.
A $50 meal should never be inedible, and we regret that this was your experience. This feedback has been shared with our kitchen and management teams so we can address both timing and quality control during pickup orders.
We would appreciate the opportunity to make this right. Please reach out to us directly with your order details so we can follow up appropriately.
You said:
No its my review im writing help me with it
ChatGPT said:
Understood. Here is a clear, concise, and polished version of your review written from the customer perspective, factual and direct.
Ordered online for pickup. The order showed as ready at 10:13 PM but was not actually prepared until 10:25 PM.
We ordered two cheeseburgers cooked medium, sweet potato fries without sugar or cinnamon, and shoestring onions.
One of the burgers was extremely undercooked and not even close to safe to eat. It also came with tomato, which was not requested, though that was not the main issue.
The sweet potato fries arrived covered in sugar and cinnamon despite selecting the option for none. That makes the customization option feel meaningless.
For a $50 meal, this was very disappointing. The food was inedible, and the pickup timing was inaccurate. Based on this experience, I would recommend dining in rather than ordering pickup.
You said:
Id like to add something about none of the issues by themselves would have spurned me to write this review nut the fact that one of the meals was unsafe to eat and the every single option was delivered incorrectly felt it was pertinent to take time to write this review
ChatGPT said:
Here is the revised version with that point added clearly and professionally, without overstatement.
Ordered online for pickup. The order showed as ready at 10:13 PM but was not actually prepared until 10:25 PM.
We ordered two cheeseburgers cooked medium, sweet potato fries without sugar or cinnamon, and shoestring onions.
One of the burgers was extremely undercooked and not even close to safe to eat. It also came with tomato, which was not requested, though that alone would not have prompted this review.
The sweet potato fries arrived covered in sugar and cinnamon despite selecting the option for none. At that point, every customization on the order had been missed.
None of these issues individually would have led me to leave a review, but receiving a meal that was unsafe to eat combined with every option being prepared incorrectly made it feel necessary to take the time to write this. For a $50 meal, this was very disappointing.
Based on this experience, I would recommend dining in rather than ordering pickup.
Oh and NO food poisoning!
We really appreciated the care and attention we received tonight and we will definitely be back and requesting Sarah as our sever!
I did like this place and would recommend for others to visit.
All five us ordered 1/2 rack of ribs. After
another extended wait they arrived.
Everyone but me received the 1/2 rack,
but mine was 1/4 rack. They were sent back and several minutes later, the same plate was brought out. I requested to speak to the manager who replied the portion was the same as the other diners, when it was clear to all they were not. The manager refused to correct the problem until everyone at the table spoke up.
The new plate came out undercooked.
Since I was still eating, the waitress began clearing the table and dropped trash from one of the plates onto my plate. At that point,
I was done. What a disappointing evening!
The restaurant was decorated for St. Patrick’s Day, but you won’t find a pot of gold there or even an enjoyable experience.