Yvette Domke
Popped in for lunch today. They are under staffed, lines to order were bad, one of the kiosks were broken. Bakery shelves were half stocked. Ordered french onion soup and bread. My soup bowl was half filled, they didn’t add any cheese and forgot to include my croutons. We do bummed when I got home. Otherwise restaurant was clean. Tons of seating available. Some outside seating in the spring. Drive thru available.
… morecarol schilb
Not planning to eat at Panera but my options were limited today. Ordered from the app. First I got the wrong sandwich. Plus it was tiny like 4 inches. The separate bagel I ordered was supposed to be unsliced. It wasn’t. It was also overcooked and tasted awful and it was not bagel shaped. More like a ball. I’ve been disappointed by Panera before but this was the worst. Go anywhere else.
… moreLauren Voyles
The manager here, Brian is extremely rude and has no customer service to speak of. I was not given any opportunity to explain a situation I had this morning that prevented me from picking up my order. He was curt and said they would never “eat the cost” of an order that couldn’t be picked up. Mind you this was a $7 order. When I tried to explain further that I had been in a car accident, I was hung up on. I recieved no assistance with this unfortunate situation from him or this location and had to take this to corporate for a refund. There is a reason this location has such negative reviews and several mention the manager’s attitude.
… moreJohn Henry Muhrer
Pretty measly servings for a failing company. The management asked how they could make it right I provided an achievable suggestion and they ended the call. Rather rude. This company doesn’t provide volume listings for their group soups on their website and then gaslights you about the serving size that they gave you.
… moreKathi Page
Just went through the drive through, ordered 1/2 of a chicken bacon rancher. Wasn’t asked what I wanted for a side, wasn’t asked if I was a rewards member. Not only was it very slow but when I got home there was nothing on my sandwich but chicken & very burnt bacon!
… moreTyler Sanderson
Slowest service ever. I come back ever so often giving them the benefit of the doubt. I swear I wait in their drive through longer and longer each time with zero apology or awareness for having their customers spend 20-30 minutes in their drive through. Unreal.
… moreElisabeth Link
I will no longer go to this location. I’m tired of paying a lot of money for smoothies that aren’t filled up all of the way or the orders are wrong. Any time I have the food delivered, it’s always delayed. People are stealing food from the pick up area and the workers are oblivious.
… moreShawn Young
I am beyond frustrated with this location. They are extremely slow, prioritize online and delivery orders over customers in their restaurant. There is never anyone taking orders you have to use the kiosk to order. I just wanted 15 minutes for a bagel and a muffin. When I raised complaints got just well we have a lot of orders. Do better, if you don’t have enough employees to keep up with online demand. Turn it off. Also there were several employees not doing anything during this time. I try not to go to this location.
… moreMicah Turnbough
I have only had positive experiences here and will continue to order here often. I feel like the staff does a great job with handling the store and the customers needs. Our family has been here many times and the staff is always quick to help or assist in anything we need.
… moreCarm Scherr
I paid $20 to have a salad delivered from Wildwood location. Lettuce was brown. The wrong dressing came with it. The dressing wasn’t even full. To expensive for the quality they are sending out. Very disappointed. I order from them for work because I can’t leave. I won’t be wasting my money there any more. 🙁
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