crystal schanley
I just want to say after my previous review. That in the two years I have been ordering from this pizza hut. Im amazed the pizza was perfect, and the staff was amazing. Id hoped that they changed this around being the only location in lakeland. My family is so happy and hopes it continues. .I received three pizzas, two burned. I was on hold over 45 mins, and no one answered. This is the first and last time we will order from this store.
… moreGary Metules
Is there any place in the Lakeland area that has good NY style pizza. Been living here for a year and a half and I haven’t found one yet. I have ordered from pizza huts elsewhere in the country so when I ordered from this store I knew what to expect. I was wrong. This makes other pizza huts look good (and they’re not). Poorly prepared pie. Not enough sauce and very under cooked. The closest I have come to good NY style pizza is a place on Duff Rd. It’s ok pizza but it wouldn’t make it in NY/NJ.
… moreMatthew Meadows
Ordered our dinner at 7. They called at 7:40 to tell us they didn’t have an item and wanted to know if we wanted to substitute it. My wife was fine with that and told the guy what she wanted. He then apologized and said they couldn’t modify the order since we used Apple Pay. So after waiting close to 40 mins they cancelled our order. So instead of substituting 2 items they lost a $100 purchase.
… moreElijah Gibson
Pizza is always swimming in grease on the bottom, would be nice to spend money on a pizza and it not be so wet at the bottom I love non soggy bread, don’t know if you guys have ever tried it, seems not. LET THE PIZZA DRIP OR DRY BEFORE SITTING IT IN A BOX.
… moreApril Eckart
Don’t order from this Pizza Hut, they don’t have drivers and will cancel your order without even telling you. And the staff there can’t figure out how to use the CC machine when placing a delivery order. So disappointing
… moreMatthew Robles
There was a man name quiten I don’t know if I spell
It right but the most respectful employee I ever met he treated me and my wife with kindness definitely deserved a pay raise
… moreJoshua DeLeon
I messed up and dropped one of my pizza they were nice enough to remake it for me even thow it was completely my fault
… moreEric Welter
This Pizza Hut was probably the worst delivery experience I’ve had from the Pizza Hut company ever. Messaged pizza was out for delivery and didn’t get it for 35 minutes after that despite it being a 3 mile drive. Called to tell them about the pizza answered, didn’t say anything for 15 seconds then put me on hold for 10 minutes before I finally gave up and hung up. In addition the pasta was not hot and about 33% of it was hard as a rock.
Hands down the WORST Pizza Hut I’ve ever experienced.
… moreKlawss By Steph
Food is not cooked all the way and driver was being very inappropriate trying to look into my home. Called them to notify them of the situation , the person I spoke to was helpful but I still have to wait and an additional 30-45 mins with and hungry toddler. I hope they can get it together but I’m am very unsatisfied.
… moreAaron Douglass
I forgot why I don’t order from Pizza Hut, 30 minutes late and looks like it was forgotten. This was a good reminder! This order was for the Big Box Deal, one pepperoni and one with extra cheese. This is what a $50 dollar check looks like!
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