Lido D
Extremely bad experience. I went there during happy hour to try their burger. I know Benihana and orders a burger, but that’s what I was in the mood for. It took them around 25 minutes to get my burger and it was the wrong order not to mention the place smells atmosphere is depressing and the bartender is very ignorant about the menu and had attitude. The fries is obviously one of the cheap frozen ones not edible at all. Although the bun was regular size the patty is the size of a happy meal patty. I doubt I want to try anything else in that restaurant. They need a whole new management from the kitchen to the bar to the house.
… moreasjia brock-johnson
This was my first time visiting Benihanas and it was such a great experience! I sat at the bar where Avery was my server. She was great! Even when she was super busy, she was still constantly checking on me. 10/10 will be back
… moreMike
I’m from Florida and recently visited Benihana while I was in Texas — and wow, everything was absolutely amazing! From the moment we walked in, the service was top-notch. The food was fresh, flavorful, and cooked perfectly right in front of us. The whole hibachi experience was not just dinner — it was a show!
What really stood out was the outstanding hospitality, all the way up to the manager, Dave Booth. He made sure everything was perfect and that we had a great experience. You can tell this location takes pride in both their food and customer service.
This visit definitely guarantees I’ll be coming back every time I’m in Texas. If you’re looking for a great place to eat, enjoy amazing food, and be entertained at the same time — this is it!
Highly recommend!
… moreKia Craft
Love it!!❤️Great food and it’s always consistent. Convenient location for a quick lunch or dinner. My server was really sweet and attentive.
… moreSankalp Mogulothu
Definitely my top 5 restaurants in Houston. There are soo many things I love about this place. The food, the staff and their ambience and our visit has a beautiful story to it. Big shout out to the manager Justin Morris, Tori, Benny, Mama tram and the all the staff members who went above and beyond to give a memorable experience for my family especially for my toddler. Definitely worth checking out!
… moreMax Antwerp-Rangel
A few coworkers and I had lunch at the Benihana in downtown Houston today. I must say that I’ve never had a bad experience at this restaurant. The food, service, and hospitality are always excellent. Today’s luncheon was no different. Even with my recently acquired dietary restrictions, team at Benihana were very accommodating. Special props to our server (Tori), who’s humor and enthusiastic demeanor was very welcomed and appreciated. And, the manager (Sabian) visited our table after the meal to ensure everyone was was pleased with their dining experience. I definitely recommend this Benihana location! They know what customer service is all about!
… moreLili Villarreal
I must say this place has gone down hill. I used to love coming here. The last time I came was in oct 2024 for a bridal lunch. Finally tonight I was able to return and have dinner. I must say everything has changed. My reservation was at 7:30 and it took almost an hour to get seated and almost 2 hours to eat dinner. Our waiter took our order and disappeared. When it was time to pay he finally decided to reappear. he didn’t even offer us dessert which is also included. The face he made was enough. Customer service was horrible. The place needs to be a bit more tidy and organized. Since the moment you enter you can see all the chaos. Management do better!!!!
… moreMonique Jackson
Awesome experience. From the time we’re greeted until the time we left, everything was incredible. Even on Christmas day, we were seated almost immediately. Alejandro was our chef and he did not disappoint. He was friendly and he did all of the amazing things that you dine at Benihana to see. The egg trick, the knife tricks, the onion flames and so much more. Of course the food was seasoned perfectly and tasted amazing. Yes, please visit the downtown location. You will be very pleased.
… moreMr. Mccoy
This was my first time dining in. The food and service was absolutely amazing. Chef Betty put on an amazing culinary presentation with a little joke here and there. It was a most enjoyable time. The entire staff was great. We went during lunch hours. I had the Hibachi Chicken that came with soup, vegetables, and fried rice, as well as dipping sauces. I had two different garlic dipping sauces. I also had a side of spice for the chicken rather than getting the spicy hibachi chicken. I don’t eat spicy food as much like I used to. There is a parking garage available which is a good option since street parking can be difficult downtown.
… moretabby
BEST dinner me and my boyfriend have had in so long! Everything was perfect!!! Lanie was spot on, we joined our table late and she made us feel so welcome and we made friends with the others at our table. Alejandro was the chef and he did GREAT! All the tricks and jokes made it so worth it. Bar drinks were fire we loved it! Everyone happly came over to sing happy birthday to the boy at our table. Very family oriented!!
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