Relaxed option serving sushi rolls & classic Asian dishes such as cream cheese wontons & kani salad.
Address and Contact Information
Address: 1533 Larpenteur Ave W, Falcon Heights, MN 55113
Phone: (651) 645-8883
Website: http://www.newfreshwokusa.com/
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Reviews
My pic is of the chicken chow mein.
Nice atmosphere
No customers
They need to change the menu and how they cook I paid for it all but damn If I didn’t have to pay first I would been walked out couldn’t even finish the food
Chicken was dry no flavor what so ever taste like boiled chicken no sauce
The beef tasted microwaved
Like come on now
Everything tasted great, and you can tell they put care into their dishes. My only small wish is that they offered spicier options ️ The items marked as “hot” with little pepper icons on the menu are honestly less than mild in my opinion. I’d love to see something with a real kick! But overall, it’s still a fantastic spot that I’ll happily keep coming back to
First the not so good stuff: Food is standard / unspecial and my meal seemed very heavy and dense. The offerings are mostly what you might expect from a standard Asian-fusion menu. One nice feature of the menu is that in addition to Chinese cuisine, New Fresh Wok also offers a sushi bar. Personally, I was not impressed with the food and the three other people I dined with, all of which ordered different items, generally felt the same way but as a vegetarian I was particularly underwhelmed. If you do find something on their menu that you like, then you are in luck because the portions are absolutely enormous!! I mean huge, like massive. So expect to go home with to-go containers as well.
The other unfortunate report is that the bathrooms are very unclean – it was sort of nightmare getting my toddler to use the facilities giving that every surface was basically a petri dish. They could definitely do much better in the house keeping department without question.
Now for the good and even great stuff: This restaurant features a very unique serving staff! You order your food up at the front of the house but then……wait for it…..soon arrives a robotic kitty waitress who brings each table their food, equipped with under-glow, LED whiskers and a little musical tune announcing its arrival and departure. This was A BIG HIT with all the kiddos at the restaurant, including mine, and it was fun to experience this novelty in action. Hard not to smile. Additionally, the restaurant features another playful automation system – cotton candy machine! For $5 you can choose from a wide variety of shapes and colors (flowers/hearts/domes etc) and the machine spins up a sugary confection and everyone who did this while I was at the restaurant left with a big smile. The kids generally loved the cotton candy machine as much, if not more, than the two kitty robots zooming around the modest-sized dining room.
I hope this review helps folks make some informed decisions in your eating-out adventures in the Twin Cities!
The food was delivered in a very unique way to our table and this place is seat yourself and just order at the counter. They have a cotton candy machine but I don’t believe they offer a dessert menu
I recently visited New Fresh Wok in St. Paul, MN, and had a mixed experience. I ordered a spicy tuna roll and a Philadelphia roll, but unfortunately, the Philadelphia roll didn’t taste as fresh as I expected.
The restaurant has a unique concept with a robot server, which I actually found to be efficient and fun.
However, the customer service at the register was a letdown. The receptionist was rude, making the ordering experience unpleasant. If they’re going to require customers to order at the register, they should at least ensure that the human interaction is welcoming. Otherwise, why not just let the robot handle everything?
Overall, the idea of robotic service is cool, but the food quality and human service need improvement. I’d rather go somewhere else for fresher sushi and better customer service.