Cracker Barrel Old Country Store

  4.1 – 4,071 reviews   • American restaurant

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Cracker Barrel in Concord, North Carolina is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and slow-simmered Chicken n’ Dumplins, there’s something for everyone. Order online for easy pickup or delivery, or swing by your local Cracker Barrel to experience true country hospitality.

Homey chain restaurant serving American comfort food, with an on-site general store.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cracker Barrel Old Country Store 28027

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crackerbarrel.com

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Related Web Results

Family Restaurant & Breakfast in Concord, 28027 | Cracker Barrel

Join us at your local Cracker Barrel in Concord, NC, for all your Southern food favorites for breakfast, lunch, and dinner and shop our Country Store.

Family Restaurant & Breakfast in Concord, NC – Cracker Barrel

Join us at your local Cracker Barrel in Concord, NC, for all your Southern food favorites for breakfast, lunch, and dinner and shop our Country Store.

Family Restaurant & Breakfast in Concord, 28027 – Cracker Barrel

Join us at your local Cracker Barrel in Concord, NC, for all your Southern food favorites for breakfast, lunch, and dinner and shop our Country Store.

Reviews

Tony Argo
Just what everyone had been saying. No fresh biscuits. Chicken fingers over cooked. I ordered a shepards pie and there were NO mashed potatoes! The white walls and take wood floor just did not feel like the old place. There was none in there and the service was still slow!!!!!!
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Me Nurse
Okay lets get into this review.

I confess! I dont just go to Cracker Barrel to eat. I stopped in to purchase a gift for my coworker, a new dress for me, some gardening items, old fashion candy and a cute dress for my great niece.
There you have it! No food today…lol

I highly recommend that you look around while waiting. They have clearance items and great selections on clothing. All of which is reasonably priced. Don’t take my word for it, just check them out!
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L. O’Rourke
Gave this place multiple chances before writing this review, the last couple of times had terrible service/experience. The 1st time went on a Sunday night at 8pm, they didn’t have a lot of things on the menu, no biscuits made (like this takes a lot of effort), we ordered a mimosa pitcher and they brought us 4 glasses because there were no pitchers clean. The waitress brought us the check, didn’t even ask if we wanted something else (which I was gonna order dessert) but because the bad experience I just decided not to bother. All tables around dirty and nobody cleaning them. The 2nd time, went for lunch on a Tuesday, we sat down and waitress took around 15-20min to come, nobody came to acknowledge us or even ask for drinks (we almost left). The restaurant was not busy at all. When we got our food, chicken was soggy and french toast burned. Waitress forgot about bringing the biscuits until we asked. The place had a bunch of tables dirty and nobody cleaning them. The waitress offered to re-make the french toast, but I did not have time to sit and wait any longer as it was lunch time. They took the meal off the bill, but that did not make me happy. I am not going to a restaurant for free food, I am going to get good food and good quality service. Seems like an extremely poorly managed restaurant which is very sad as I loved Cracker Barrel. I don’t think it is the waitress fault, is that they are over worked and these restaurants do not have enough staff and quality of service is down. Because of these experiences, I don’t think I will be going back anytime soon. Not worth my time or money to keep getting a bad experience. I rather eat at home.
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Issa Smith
I stopped by for a good Sunday breakfast on 5/4/25, and I’m glad I did! Brenyanah G was my waitress, and she provided excellent service—checking in regularly to make sure I had everything I needed.

I ordered the Grandma’s Pancake Breakfast with plain hashbrowns, bacon, and fried eggs (you get two eggs). The pancakes paired perfectly with their natural syrup, and everything on the plate was fresh and flavorful. I enjoyed my meal with a cup of coffee, which really rounded things out.

One tip: use the Cracker Barrel app! Signing up gave me a free appetizer/barrel bite, so I tried the biscuit beignets. You get six, sprinkled with cinnamon sugar and served with a butter pecan sauce—so good and definitely worth it.

Overall, I had a great experience and would definitely recommend this Concord location. No complaints—just good food, great service.
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Lakisha McDonald
If I could give NEGATIVE stars I would! I ordered a family pancake breakfast on FRIDAY for pickup at 12:30 today. I waited in the store for 5 min shy of 2 HOURS! There were online orders waiting everywhere. The staff offered zero information on order status and the managers were looking like deer caught in headlights. A disaster! The real mistake was ordering from this location again after THE EXACT SAME scene on Easter Sunday. They should cap orders if they can’t manage. In store dining had a 1.5 hr wait time for food. This location fails every time. Last time for me. And they threw food in boxes to get me out – it WAS NOT a family meal and DID NOT feed 4 people! I ordered on Friday because I needed the hashbrowns without onions due to a food allergy – they had no clue about that part of the order and basicly said “good luck Chuck!”
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Junior Villar
It had never happened to me before. I ordered the grandmomma pancake portion and when they brought it to me, I don’t know if it was an insult, but I felt so bad that even the taste and hunger I had disappeared. They brought me a burnt pancake. I told the girl who brought it to me and she told me that’s how they’re coming out today. I think I’m going to change stores. I was disappointed today.
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MiddleChamber 357
NEVER AGAIN!!!
So, here we go again. I sit down to order and there I sat. Not one person came over to offer me a glass of water. I sat next to a large family gathering and NOT ONE TIME did the young lady even look over to see that I was in her section. She conversationally engaged the large crown regarding what they were celebrating, but did not see me (somehow) in my loud Purple shirt waiting for some service. This is my last time coming to this Cracker Barrel. 2 xs is more than enough for me. Good Riddens!!!
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Julia Starks
My husband myself and a couple of friends visited from Chicago this weekend and the service was horrible. First we waited 30 minutes to even be seated but on a Sunday just before noon we kinda expected that. We went in and took our seats our server came out right away and took our drink order. After returning with the drinks she took our meal orders and didn’t return to our table for the next 45 minutes. No food, No refills, and No explanation. That’s when I went to talk to who I believe was the district manager who apologized for the extreme delay and said she would have our food out right away and the she would take care of our bill. By this time the server had come back but with no sense of urgency she said she was working on it yet other tables that arrived after us had eat and gone. Needless to say that we won’t be returning anytime soon.
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Detra Edwards
We visited on a Wednesday night during a conference, three co-workers! Our server was absolutely fabulous!! They joked with us and was super friendly!! The daily specials are usually very good if you are having a hard time deciding it just want something different!! If you need some home style cooking and super friendly service, stop by!! And try to Sugar Plum Mimosa, all three of us got one and LOVED it!! It’s delicious (sweet with a hint of cinnamon in bubbly) and pretty (see picture there is edible glitter in that so it’s sparkling)!!
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Michelle Armstrong-Lavine
This place is going downhill. I couldn’t ever eat it my dinner. We waited 30 minutes to be seated even though the restaurant wasn’t that full. The waitress took our orders that said “I’ll try to find you some bread”. She brought the bread 15 minutes later and the cornbread was stale and dry. It took another 30 minutes for the food to come out, but an additional 10 minutes for my husband to get his food plus ten more minutes for him to get some syrup that he had to request for his pancakes, which were burnt around the edges.
I specifically asked for the gravy for my mashed potatoes to be on the side but when the potatoes came out they were drenched in gravy. When I brought it to the attention of the waitress she just said “oh” and didn’t even offer to correct it. My grilled chicken came out cold and was also dry, burnt and oily. I expressed that I was not happy with my food and asked to speak to a manager but was told that the manager was busy in the kitchen cooking.
We arrived at 8pm and did not leave until 10pm. I left the whole plate on the table because it was horrible. . Before we left I again asked to speak to the manager (it was now closing time) but she disregarded the request. So, after waiting another 15 minutes we paid our bill and left.
As a customer, I feel very disrespected by the staff and manager at Cracker Barrel in Concord and will include this place on my “do not go’ list.
Also, please note in the picture the biscuits that was sitting in the middle of the floor the entire time.
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