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At Papa Johns Pizza in Grand Rapids, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grand Rapids pizza for any occasion. Call us for pizza delivery in Grand Rapids or stop by 2367 44TH ST SW for carryout to order the best pizza in Grand Rapids, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
Address and Contact Information
Address: 2367 44th St SW, Grand Rapids, MI 49519
Phone: (616) 249-0202
Order and Reservations
Order: Order online
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Reviews
Nuk
I ordered two 1-topping pizzas Saturday night—one new promotional pan and one regular large—and requested well done. I work in food service myself, so I ordered and starting driving when I placed my order in my car to be present when the application notifies me it’s ready and to avoid keeping anyone late; I even tipped on a carryout order through the app.
When I arrived, the app said my order was ready, but it wasn’t. The lobby had a very loud movie playing with heavy profanity, floors were already being mopped, and the entire store smelled strongly of chemical cleaner even though there was 45 min before closing. There was no greeting or basic customer service—just “pickup?” and confusion locating my order as he shows me two empty boxes with a sticker with the name I provided him with.
I didn’t check the pizzas at pickup; I took them home and checked them in my car before going inside. Both pizzas weren’t cut all the way through, and the centers were underdone. That alone would have been disappointing but could be fixed with my own oven but the bigger issue was that both pizzas tasted strongly of chemicals, which made them inedible.
The chemical taste completely ruined the food. Between that, having to tear my own slices, and the undercooked centers, I couldn’t eat either pizza and ended up going to Taco Bell for a burrito. This wasn’t about blaming or arguing with staff, and I can’t bother seeking a refund—I just wanted a properly made pizza.
I won’t be ordering again. Posting this for people who check reviews before placing online orders. 24 dollars including tip thrown away.
… moreWhen I arrived, the app said my order was ready, but it wasn’t. The lobby had a very loud movie playing with heavy profanity, floors were already being mopped, and the entire store smelled strongly of chemical cleaner even though there was 45 min before closing. There was no greeting or basic customer service—just “pickup?” and confusion locating my order as he shows me two empty boxes with a sticker with the name I provided him with.
I didn’t check the pizzas at pickup; I took them home and checked them in my car before going inside. Both pizzas weren’t cut all the way through, and the centers were underdone. That alone would have been disappointing but could be fixed with my own oven but the bigger issue was that both pizzas tasted strongly of chemicals, which made them inedible.
The chemical taste completely ruined the food. Between that, having to tear my own slices, and the undercooked centers, I couldn’t eat either pizza and ended up going to Taco Bell for a burrito. This wasn’t about blaming or arguing with staff, and I can’t bother seeking a refund—I just wanted a properly made pizza.
I won’t be ordering again. Posting this for people who check reviews before placing online orders. 24 dollars including tip thrown away.
DavidRay Runyon
Cheese bread was so thin and hard it looked un-baked. Cut in a strange pattern looks like some pieces are missing.
One pizza had only 20% Cheese on top.
Second pizza came with only a pepper stem. Looked like someone ate the pepper and tossed the stem in the box. Why?
Third pizza (G-free) turned out fine.
… moreOne pizza had only 20% Cheese on top.
Second pizza came with only a pepper stem. Looked like someone ate the pepper and tossed the stem in the box. Why?
Third pizza (G-free) turned out fine.
Amanda B
This is usually our favorite pizza place but on Halloween it was a disaster. We ordered at 4 knowing it would be busy. After ordering the app said it would be 45 minutes to an hour for carryout which seemed a little extreme. If we would have known that we would have ordered somewhere else. After 55 minutes the tracker still hadn’t moved but my husband headed out anyway assuming the tracker wasn’t working. Ten minutes later he was told it wasn’t ready. After waiting 30 more minutes it was finally ready. As usual we didn’t get the extra sauces we paid for and had to ask for them. When he got it home and we opened the boxes we were immediately disappointed. We ordered 2 pizzas and breadsticks. Neither pizza was cut, at all. One pizza had an air bubble so big it was literally half the pizza so half the pizza didn’t have toppings. The garlic dipping cup had exploded in the other pizza box and was all over the pizza. The breadsticks we ordered with seasoning and they were plain. All the food was cold. You would think after waiting over an hour and a half for food it would at least be hot. We ended grabbing food on our way to trick or treat with our kids as the pizza was inedible. I tried calling but didn’t get through. I called the next day but was hung up on. I finally complained through the survey they sent me and they gave me a coupon for $20 off menu priced pizzas. That’s not even enough to cover one menu priced pizza! Their deals are cheaper than that. We usually get pizza here every week but I guess we’ll be going somewhere else since they don’t seem to care about returning customers.
… moreEd Manning
This is close to us and usually works for us in a pinch.
Pro’s
Cleanliness
Food cooked to the correct temperature
Friend staff
Efficient kitchen (orders seem to be quick)
Con’s
Small Parking Lot
Close to a red light/gas station, so traffic can be an issue
Pizza toppings can be small in size, and little quantity was put on pizza
Prices for our pick-up order of a 4 topping stuffed crust cost $27, plus tip
Just like all the pizza places, they can be pricey on the wallet. It was a large stuffed crust, so I know there are cheaper options. Just pointing this out. Always check for deals and at least, add the 25% off to the cart if you see it. Don’t forget to use your Papa Dough rewards also!
If you go after 6pm then I’m sure the store’s location shouldn’t be too much of an issue, but I went at 4:25pm and this location is located close to a gas station and stop light, so it can be tricky.
Without naming other places, I find the toppings here to be small, few and far between. Food is always cooked right for us.
Staff is always great, as is the delivery drivers, so that’s always a good experience.
Papa John’s is usually my fifth choice when purchasing pizza.
… morePro’s
Cleanliness
Food cooked to the correct temperature
Friend staff
Efficient kitchen (orders seem to be quick)
Con’s
Small Parking Lot
Close to a red light/gas station, so traffic can be an issue
Pizza toppings can be small in size, and little quantity was put on pizza
Prices for our pick-up order of a 4 topping stuffed crust cost $27, plus tip
Just like all the pizza places, they can be pricey on the wallet. It was a large stuffed crust, so I know there are cheaper options. Just pointing this out. Always check for deals and at least, add the 25% off to the cart if you see it. Don’t forget to use your Papa Dough rewards also!
If you go after 6pm then I’m sure the store’s location shouldn’t be too much of an issue, but I went at 4:25pm and this location is located close to a gas station and stop light, so it can be tricky.
Without naming other places, I find the toppings here to be small, few and far between. Food is always cooked right for us.
Staff is always great, as is the delivery drivers, so that’s always a good experience.
Papa John’s is usually my fifth choice when purchasing pizza.
Kaylin
This location is the best in the area. The staff is always nice and accommodating, and the pizzas come out more quickly than other locations I’ve ordered from.
I ordered the burger pizza (no meat, and extra pepperoncini) which came with extra burger sauce for dipping. I definitely recommend!
… moreI ordered the burger pizza (no meat, and extra pepperoncini) which came with extra burger sauce for dipping. I definitely recommend!
Thomas Holmes
We love the options–though we miss the Thai Pie terribly 🙂 –and appreciate the ability to add ingredients (nooch, broccoli, add’l garlic) when home.
This location has a gal working there. Manager-type, I’m guessing. Always cheerful, intuitive and prompt. 🙂
… moreThis location has a gal working there. Manager-type, I’m guessing. Always cheerful, intuitive and prompt. 🙂
Barbara LaRue
There pizza is not the greatest. We went for Valentine’s Day to get the heart shaped pizza and it was not good.. and they gave us the wrong dipping sauce.
… moreK Lee
The picture says it all (all three were this way). We ordered 3 lrg 1 topping pizzas. Barely any sauce and barely any cheese. Toppings falling off due to lack of cheese. Crust was HORRIBLE and burnt on one, warped and gross on the other two. We didn’t have time to bring it back and request replacement, it was 6 and our kids were so hungry. I have never had this type of service from this location, it is usually on point. But obviously something has gone wrong recently. It was hard to eat.
… moreKathy
Best pizza -not greasy like the competition & also consistently the same.
Love the sauce!
I picked it up.
4-2-24…ordered and app said Pizza was ready..but an hour later .it still wasn’t ready!!!
The worst service!!
Left without a pizza …which is what others were doing too!!
Pizza were on the rack… BUT after over 15 minutes…and a room full of customers. No one got their Pizza. Another customer said she waited over an HOUR IN THE STORE!!
THEY LOST MULTIPLE CUSTOMERS!! Even Doordash was frustrated too & they stopped to make their pizza!!@ we won’t be back!!!
… moreLove the sauce!
I picked it up.
4-2-24…ordered and app said Pizza was ready..but an hour later .it still wasn’t ready!!!
The worst service!!
Left without a pizza …which is what others were doing too!!
Pizza were on the rack… BUT after over 15 minutes…and a room full of customers. No one got their Pizza. Another customer said she waited over an HOUR IN THE STORE!!
THEY LOST MULTIPLE CUSTOMERS!! Even Doordash was frustrated too & they stopped to make their pizza!!@ we won’t be back!!!
Rebecca Rodriguez
Ordered 2 pizzas – Philly cheesesteak and cheesy alfredo stuffed crust. Received a pepperoni pizza and cheese pizza (stuffed crust). Cheese pizza had NO sauce and was literally just crust and cheese. Been on hold for over 30 minutes with the store to get this corrected. Horrible!!
… more