Luke C
I placed an online order for 3 giant sandwiches and they completely missed the mark. Two of the sandwiches were missing the bacon that comes with the #9 and other requested customizations. The most disappointing part was the bread which was so hard and stale, it flaked off when you took a bite. I don’t know if it’s just this location, but this is the second time in a row I’ve been disappointed with them. The sandwiches are too expensive to be served on stale bread.
… moreLa La
I would just like to take a moment to thank Chris for his patience, understanding, and professionalism when receiving my particular order requests each time I visit. When I come to this location, I know fully well that my order, as specific as it can be, will be fulfilled to perfection. Everytime I visit this location, Chris ensures my order is perfect to the letter, with absolutely confidence. I receive no greater solace knowing that the staff at this rockville pike location can provide me my request without fault and to the letter. I will continue to come to this specific location in Rockville.
… moreJackson Webb
Jersey Mike’s always delivers! The food is fresh, the ingredients taste high-quality, and the staff is consistently friendly and fast. My sub was made exactly how I wanted it, and you can’t beat how good it tastes “Mike’s Way.” The store was clean, service was quick, and everything felt well-run. Easily one of the best sandwich spots around. Highly recommend!
… moreSam Spencer
Great subs. The veggie is generous with cheese and this time the slicer wiped down the machine before cutting my cheese and the sub maker changed his gloves, both without me asking. I thanked them both. FYI, you can ask for those touches but not having to made me feel respected in a place that mostly sells meat. Five stars earned. Don’t sleep on the whole wheat sub roll here, it’s delicious.
… moreKhoi Nguyen
Located in a busy shopping center this place was almost at full capacity. Lines moved quickly and the club supreme was delicious. Staff were friendly and attentive
… moreAndonis M
Worst service. Nobody at the counter would assist. The girl with all the make up too busy on her phone! The other guy at the counter ignores me while I’m order a 16.00 cheesesteak. He doesn’t speak at all! I ask him why isn’t he paying attention he says we close in 15 minutes. All bye. Close the open sign and close the store. Don’t be upset at me because you’re closing in 15 minutes!! Never coming back here again! Terrible service. Terrible staff.
… moreHenry Sunshine
First, I want to say I really like their sandwiches. I used to buy off their menu regularly. However, they do not warn you about how extremely expensive it is to order a simple custom sub, which I think is dishonest to say the least.
One day, I said I don’t really want all the stuff that comes on a full menu sandwich, can I just get a simple foot long with turkey, cheese, and salami? Sure, the guy says. Makes the sandwich. Charges me $22.95. I was so shocked that a three ingredient sandwich was more expensive than the menu options, so I asked if that was really correct, and he insisted it was.
If they don’t want you to modify sandwiches, that’s fine, but they should just say so. Acting like it is fine and then charging through the nose for it is not ok.
… moreSourabh Samaddar
Tried and loved the Philly steak with mushrooms. My first experience would be memorable. I would definitely revisit very soon. It’s a level above altogether from what I am used to when I go for a sub.
… morePeter Chin
Very delicious ingredients. Only thing I would like is if they can toast the bread.
If they can toast the bread, they should always ask the customer.
The sub is fresh made and the ingredients are very well made.
I wish the tables are more clean.
Customer service here is very friendly.
… moreRochelle Tchamdjoci
I ordered delivery after spending 72 rewards points. I requested an Original Italian sub on white bread but received a number 9 with wheat bread. The store wanted me to reach out to @doordash regarding the delivery fees charged but I ordered from @jerseymikes online (paid almost $10 in fees for this delivery)The mgr on the phone would not give me her name because she said that information was confidential (not true in the service industry). I was very disappointed that a business would be so dismissive after making a big mistake.
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