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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Address and Contact Information
Address: 75 Middlesex Turnpike #1067 A, Burlington, MA 01803
Phone: (781) 273-0060
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Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
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American Restaurant in Burlington, 01803 | The Cheesecake Factory
Located at Burlington Mall, lower level between Macy’s and Nordstrom. Parking. Free Self Parking; Curbside To-Go Spots. Reservations.
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Burlington Mall (Burlington, MA) | In Restaurant Pickup |. Our Menu. Pickup … The Cheesecake Factory Special Lemonade, Strawberry, Peach or Cucumber. To …
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Reviews
Mark Czako
My experience today with my family at The Cheesecake Factory was great! All the ingredients of the plates were fresh, and we had ample portions of everything. The plates are worth the prices asked for. The waitress serving us was very kind and generous. The only thing I could bring up which might need improvement is the cleanliness of silverware – we had some dried leftovers on a couple of forks. We sanitized them properly but hopefully this changes in the future.
Despite this minor thing, we can’t complain and I recommend coming here. I would suggest making a reservation in advance and coming to Burlington Mall earlier as the restaurant and the parking lot can get busy and packed fast.
… moreDespite this minor thing, we can’t complain and I recommend coming here. I would suggest making a reservation in advance and coming to Burlington Mall earlier as the restaurant and the parking lot can get busy and packed fast.
DYam
The Cheesecake Factory never disappoints.
The bread alone is worth the visit—served warm with delicious butter and was absolutely amazing. The skinny margaritas are well made, refreshing, and perfectly balanced.
I ordered the ginger chicken bowl and it was just right: crunchy, slightly sweet, fresh, and satisfying, especially with the quinoa. And then dessert… wow. The tiramisu cheesecake was completely out of this world and an absolute must-have.
I sat at the bar with only one bartender multitasking, I had to ask for the bread although it was offered when I sat down, the service was okay considering the person was doing so much very fast.
Highly recommend for great food, drinks, and an all-around enjoyable experience. ✨
… moreThe bread alone is worth the visit—served warm with delicious butter and was absolutely amazing. The skinny margaritas are well made, refreshing, and perfectly balanced.
I ordered the ginger chicken bowl and it was just right: crunchy, slightly sweet, fresh, and satisfying, especially with the quinoa. And then dessert… wow. The tiramisu cheesecake was completely out of this world and an absolute must-have.
I sat at the bar with only one bartender multitasking, I had to ask for the bread although it was offered when I sat down, the service was okay considering the person was doing so much very fast.
Highly recommend for great food, drinks, and an all-around enjoyable experience. ✨
Laheri k
Crowded on weekends and definitely a busy spot for bakery grab-and-go. The place is attractive and lively, but honestly, I felt the taste could have been better. Picked up two cheesecakes for $28. The Original and the Berry Chocolate which were just okay for me. Too sweet for me!! Could have made more better.
If you’ve ever tried the cheesecake at PF Chang’s… now that’s truly worth buying. So yum!
Overall, I’d give it a 3/5, not a full 5.
The Cheesecake Factory is definitely a beautiful place to visit, but my review is just about the cheesecakes I tried.
… moreIf you’ve ever tried the cheesecake at PF Chang’s… now that’s truly worth buying. So yum!
Overall, I’d give it a 3/5, not a full 5.
The Cheesecake Factory is definitely a beautiful place to visit, but my review is just about the cheesecakes I tried.
Erik Hickey
Nothing short of impressive what they do with such a massive menu. In my opinion this is hands down the best chain restaurant. Not the cheapest place but the food is always great. I got the chicken parm pizza which is always so good thin and crunchy, really cant miss with that one. My kid got the mac and cheese burger which was cooked perfectly medium rare. We also tried the ricotta toast which was sweat from the honey and savory from the cheese, definitely worth grabbing at its sub 7 price. The salad was good besides having too little dressing but usually this isnt an issue so ill let it slide. Id recommend this place for anyone going out with family or kids for special occasions.
… moreMatteo Filippi
Surprised how poor the food was. We went on black Friday 2025, and only had a 15 min wait. Service was good. Food was poor.
I’m not sure if this was an anomaly or a trend, but every dish we ordered was overcooked and burned. We ordered the Factory Nachos for an app, and the chips were burned (black on the outside of plate). I ordered the orange chicken, and the chicken was so overcooked I wore out my jaw chewing. I thought it would have been better to go to an Asian place in the food court. And my wife ordered the salmon. again, burned and dry.
I normally have a great experience at Cheesecake factory, but this was the most disappointing one I have had over the years of eating there. Not sure if it was due to the busy-ness of black Friday, or a general lowering of quality.
I do think QC for the food was part of the issue as everything was overcooked.
I’ve always respected the menu and quality of Cheesecake Factory, but this was not a good experience.
Parking is always an issue, I recommend parking garage over in the Primark/Nordstrom parking lot and walk through Nordstrom to get to the Cheescake Corner. That parking garage lot is always less congested.
… moreI’m not sure if this was an anomaly or a trend, but every dish we ordered was overcooked and burned. We ordered the Factory Nachos for an app, and the chips were burned (black on the outside of plate). I ordered the orange chicken, and the chicken was so overcooked I wore out my jaw chewing. I thought it would have been better to go to an Asian place in the food court. And my wife ordered the salmon. again, burned and dry.
I normally have a great experience at Cheesecake factory, but this was the most disappointing one I have had over the years of eating there. Not sure if it was due to the busy-ness of black Friday, or a general lowering of quality.
I do think QC for the food was part of the issue as everything was overcooked.
I’ve always respected the menu and quality of Cheesecake Factory, but this was not a good experience.
Parking is always an issue, I recommend parking garage over in the Primark/Nordstrom parking lot and walk through Nordstrom to get to the Cheescake Corner. That parking garage lot is always less congested.
Caroline Delfino
I’ve been coming to this chain for decades. Every time I come no matter what location, I get the avocado eggrolls with extra sauce. I hate the rice strings under them, I’m surprised they have used that for 20 years as i find no purpose for them aside a plate filler… but this dish is my favorite hands down.
The menu always has been overwhelming. So much food to choose from, it makes you wonder how fresh it truly is.
I used to always enjoy the pineapple mojitos too!!
This visit was for a late but quick lunch. It was not quick, service slow. Hostess not friendly. High chair was filthy as was the changing table in the women’s room.
I also got a side house salad which is always delicious. I dislike their tableside bread as it always has cold butter. the bread seemed old and stale. (I came on Halloween day).
Truffle fries were ok. As were the crab cakes bites. Definitely not fresh but they vanished from the plate quickly.
Taquitos were terrible. Kids pasta and butter was fine but pricey for just pasta. I dont know how the club sandwich tasted as it wasn’t mine.
The celebration cheesecake was ehh. nothing special.
I always get the chocolate tower cake which never disappoints, just get extra whipped cream or have some handy at home!
The whole place was just dull and dirty.
… moreThe menu always has been overwhelming. So much food to choose from, it makes you wonder how fresh it truly is.
I used to always enjoy the pineapple mojitos too!!
This visit was for a late but quick lunch. It was not quick, service slow. Hostess not friendly. High chair was filthy as was the changing table in the women’s room.
I also got a side house salad which is always delicious. I dislike their tableside bread as it always has cold butter. the bread seemed old and stale. (I came on Halloween day).
Truffle fries were ok. As were the crab cakes bites. Definitely not fresh but they vanished from the plate quickly.
Taquitos were terrible. Kids pasta and butter was fine but pricey for just pasta. I dont know how the club sandwich tasted as it wasn’t mine.
The celebration cheesecake was ehh. nothing special.
I always get the chocolate tower cake which never disappoints, just get extra whipped cream or have some handy at home!
The whole place was just dull and dirty.
Pamela Medina
I’ve been to this Cheesecake Factory location in Burlington several times over the years. It’s never quite a 5-star experience, so don’t ask me why I keep coming back, haha, I guess I know what to expect at this point and the food is usually good.
Came in for a quick bite with a friend and we ordered a few things to share: the fried zucchini, baked brie with truffle honey butter, crispy Brussels sprouts with parmesan, truffle honey & balsamic, parmesan truffle fries and the carne asada steak. The food was actually really good, no complaints there. It was my first time trying Brussels sprouts as I’ve never really liked them because they look like mini cabbages. The carne asada came with rice and corn. Very good. I love their whole wheat bread. I could go there and eat just that.
Drinks were a miss this time. My friend ordered a Cosmo and didn’t like it, she said it tasted like bottled juice. I got the passion fruit margarita, which was very strong, but not in a good way. The alcohol overpowered the flavor, so it wasn’t really enjoyable.
Service was hit or miss. It was busy, so our server seemed a bit flustered (understandably), but we didn’t have any plates when our food came out and had to ask for them multiple times. We waited about 20 minutes to be seated, and the food took about 40 minutes to arrive after we ordered.
Overall:, the food was solid, iffy service, and a little chaotic but that kind of sums up the Cheesecake Factory experience, doesn’t it?
… moreCame in for a quick bite with a friend and we ordered a few things to share: the fried zucchini, baked brie with truffle honey butter, crispy Brussels sprouts with parmesan, truffle honey & balsamic, parmesan truffle fries and the carne asada steak. The food was actually really good, no complaints there. It was my first time trying Brussels sprouts as I’ve never really liked them because they look like mini cabbages. The carne asada came with rice and corn. Very good. I love their whole wheat bread. I could go there and eat just that.
Drinks were a miss this time. My friend ordered a Cosmo and didn’t like it, she said it tasted like bottled juice. I got the passion fruit margarita, which was very strong, but not in a good way. The alcohol overpowered the flavor, so it wasn’t really enjoyable.
Service was hit or miss. It was busy, so our server seemed a bit flustered (understandably), but we didn’t have any plates when our food came out and had to ask for them multiple times. We waited about 20 minutes to be seated, and the food took about 40 minutes to arrive after we ordered.
Overall:, the food was solid, iffy service, and a little chaotic but that kind of sums up the Cheesecake Factory experience, doesn’t it?
cleo C H.
This location experiences high volume on weekends, so arriving before noon is advisable to avoid lengthy wait times. The food is of good quality, and our server, Michael, provided attentive and courteous service, for which we are appreciative.
… moreAmy Li
We went here for lunch service on Black Friday after a busy day of shopping. We got two pastas and a lunch salmon dish. We felt very full afterwards with extra for takeaway. Also got three slices of cheesecake to go. Very classic American establishment. We were surprised by the calorie count.
… moreDevan Salazar
Penelope our waitress was very personable . She took great care of us. Our food was delicious. So many choices. Unfortunately we didn’t have enough room for dessert.
… more