Playa Palancar

  4.3 – 4,659 reviews  $$ • Restaurant

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Costo de Acceso $20 USD Adultos y niños $15 USD. Abrimos de lunes a domingo de 9:00 am a 5:00 pm En Playa Palancar Beach Club, contamos con restaurante y bar; Casa de Snorkel que te llevaran a los mejor arrecifes de Cozumel. Nuestra extensa playa es de arena blanca y mar turquesa.

No-entry-fee sand beach offering a bar/restaurant, water sports & snorkeling excursions.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Playa Palancar exico

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Reviews

HA V
AVOID! Been going to various parts of Mexico for 30 years and this was the biggest scam we have ever encountered. Should have read more of the reviews before booking. Paid for the VIP Package. Got a taxi from the cruise port. Arrived and picked beach front loungers, but the beach was covered in coral. Was told that the optional snorkeling tour that we booked through the Beach Club would commence soon so we didn’t order any food or drinks. Boat showed up off shore and we were told that we would be going shortly. Mexico Time Right! Finally ordered drinks because we had been sitting for an hour. After waiting another 30 mins a large group showed up and clearly, that’s what we were waiting on. When we left for the snorkeling tour, we had to walk about 100m in knee high water to get out to the boat over all the coral/rocks. You couldn’t see it due to the waves of course. We finally got to the boat and left. Snorkeling in 3 locations. They put food in the water for fish to come which was disappointing. Snorkeling was ok, but the worst part was that the guide Angus & boat driver Romana on the Coconut, clearly arranged by and in cahoots with the Beach Club, charged us $50 for the pics & video that he took of us snorkeling. We trusted him, paid him the cash and then of course never got the pics & videos after multiple communications on WhatsApp. Also a scam is the VIP food service. The other people on our snorkel tour got lunch and drinks also when we returned and clearly had not paid for the VIP service. The pictures on the website of the beach are not accurate either. The only cool thing was the crocodile. I guess it was finally my turn to get scammed in Mexico. Avoid Playa Palancar Beach Club!!!
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Anna Robillard
Our experience was excellent. The service was impeccable and the beach was beautiful. Water was crystal clear and it was not overly crowded, even though there were 7 cruise ships in town. Eric was our waiter and took great care of us and was sure to take the kids to see the alligator as well. We had delicious ceviche, mixed nachos, quesadillas, and excellent margaritas. We highly recommend for families and couples. Atmosphere was quieter than other places we’ve been, as well.
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Mattia
The sandy beach that goes on forever is one of the best in Cozumel, but bear in mind that if you like snorkelling there won’t be much opportunity, unless you are a beginner where you could spend some time exploring some rocks close to shore.

The service is a bit pushy and the price in my opinion justifies the drive there (30 minute from town with a scooter) only if you really like the beach but do not like to snorkel/dive – otherwise there’s better places. MXN 300 without possibility to credit it against food is quite steep to be honest.

Food wise, the fish ceviche we had there was really nice. Would order that again many times.

4 star because of an episode where, despite the last entrance being at 3pm, and the time being 3.10pm while my girlfriend was already inside, I was almost denied entrance. After a couple of calls and my partner pushing a bit from the beach, security let me in. Not so friendly experience.
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Rachael Willis
We did the all inclusive side and it was amazing! The BEST spot for all of us. The food was delicious and service was excellent! This is a must to book. The kids did snorkeling and kayaking water was so pretty.
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Hector Perez
This is, by far, the best beach in Cozumel! The water is super crystal-clear and the sand is perfect. The experience is enhanced by the great and attentive servers, and the food is reasonably priced.
Although it’s a bit of a distance from downtown, the trip is absolutely worthwhile.
Activity Tips
For the best experience, try to go snorkeling or scuba diving to Colombia, El Cielo, and Palancar. Be aware that the best snorkeling spots are far from the beach, so if that makes you nervous, this may not be the place for you. Try to go early, as many tour boats crowd the area later in the day.
On an interesting note, you can often spot crocodiles across the parking lot!
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Renee R
This is a beautiful beach and really quiet! I did a day trip from Playa del Carmen, as the sargassum in Playa is quite bad. This beach is amazing and crystal clear. I arrived at noon on a Saturday and there were still lots of lounge chairs available. No big crowds or noise, it’s very relaxing. Entrance is $360 and includes lounge chair, and showers/bathrooms. Taxis are readily available outside. My server was very friendly at first, I ordered a juice and nachos with guacamole, the nachos were not good, I’d recommend the ceviche based on other reviews, or have a big breakfast somewhere else and only do apps/drinks here. They do last call at 4pm, as they close at 5pm, at the end, I did not receive a printed bill, the server told me I owed $450. The price of the juice and nachos added up to $370. I overpaid at first and then did the math, and asked to see a menu again. He brought a calculator and was trying to give me the higher USD conversion for my total, even though I had pesos, which would not have been as high as $450. I patiently waited for him to correct the mistake. He apologized and gave me my money back, but I have a feeling this is the norm. Definitely double check your bill if you’re not fluent in Spanish they may unfortunately try to take advantage of you. I would visit the beach again, it was very enjoyable despite that issue.
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Iggy Deez
Playa Palancar Review – 9/10 Experience

Visiting Playa Palancar was one of the highlights of our cruise stop. It’s about a 30 minute taxi ride from the cruise terminal. While the local taxi rate is $70, I managed to negotiate it down to $40 but other drivers offered $50, just be aware that the return trip is a fixed $70 with no wiggle room.

Entry to the beach is $20 per person, which includes a lounge chair, umbrella, and WiFi. The beach itself is clean, cozy, and not overcrowded. The water was crystal clear, warm, and just absolutely perfect like something out of a postcard.

We did a snorkeling excursion for $45 per person. It included three 20 minute stops, but honestly, there weren’t many fish to see. Still, the kids enjoyed the adventure.

Our waiter, Antonio, was incredibly friendly and attentive. We ordered margaritas, which were fantastic, and a spread of nachos, beef tacos, shrimp quesadillas, and guacamole solid 9/10 across the board.

Overall, Playa Palancar is a great choice for cruise passengers looking for a relaxing beach day. Clean water, good food, and great service made it a memorable experience. I’d rate the day an 9 out of 10 and would definitely return. Don’t hesitate just go!
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Angela Bierbaum
We had an awesome time! We got a taxi from the cruise port. We paid about $20 per person to get on to the beach, but it’s worth it because you get lounge chairs and someone to wait on you. Beautiful beach! Shallow and very clear water. The beach was very clean, and margaritas are strong There’s a restaurant with many food and drink options
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Morteza Ahmadi
DO NOT GO TO PLAYA PALANCAR UNLESS YOU ENJOY BEING SCAMMED

Yes, the beach is beautiful. But trust me—so are the ones next door, and those don’t come with scams, extortion, and watered-down piña coladas. Playa Palancar is one of the biggest tourist traps I’ve experienced in Mexico, and here’s exactly how it works:

1. The Taxi Scam (the moment you arrive at the port)
We asked a taxi how much to Playa Palancar. First quote: 400 pesos for a 20-minute ride. Too high. We pushed back, he asked if we had a reservation and if we prepaid (we hadn’t, just reserved). Suddenly it dropped to 200 pesos. Great, right? Wrong.

On the way, the driver calls the beach club to announce he’s “bringing 3 people.” Already suspicious. Once there, instead of dropping us off, he ran to the reception like he was clocking in for a paycheck. When we tried to pay the agreed 200 pesos, he flipped out and said, “No, now it’s 300.” Turns out taxis get a commission per head for bringing tourists, and since we had our own reservation, he wanted to make up for “lost commission.”

We reminded him we had agreed on 200. He refused. He went to the manager, who backed him up and even threatened that our return trip would cost 400+ pesos because “otherwise no taxi will take you.” This wasn’t negotiation anymore—it was extortion. We gave him the extra 100 pesos just to avoid trouble, and he literally ran off after taking it.

2. Entry Fee & Towels (aka the towel scam)
Entry was 360 pesos per person (~20 USD) for a sunbed and umbrella. Fine. But towels? Another $5 each. We requested them at 10:30 AM from the manager who’s name i dont know. And then multiple times from our waiter Emilio. Who said they’d be ready in an hour multiple times at different hours. We asked four more times over the next six hours. Nothing. We even asked the ladies at the massage parlor who directed us back to Emilio who said they haven’t and will not receive the towels today.

When we finally paid our bill at 4:30, we left a 10% tip instead of their pre-added 15% and explained it was because we never got our towels. Magically, the receptionist smiled and said, “Oh, the towels are here.” Six hours later, at closing time. That tells you everything. I might be wrong, but could it be because we didn’t play along with the taxi scam to our full pocket’s potential?

3. Food & Drinks
Food was mediocre at best. Piña coladas were a joke—completely watered down. Ceviche was good. Quesadillas and guacamole lacked flavor. Fajitas were ok. Imagine paying resort prices for drinks that taste like juice mixed with ice water.

4. Early Closing
Official hours say 5 PM. In reality, they kick you out of the water at 4:30 PM. So you’re paying full price for less time. If you want to go, I recommend to go earlier to maximize your time.

5. The Ride Back
As predicted, the return taxi tried to charge 450 pesos—even more than the scam quote we got at the start. (The taxi and restaurant manager did warn us that they will inform their friends to charge us more to go back and they did not fail). At that point, we were too drained to fight.

The Bottom Line
This place is run on scams, not service. Taxi drivers, reception staff, even the manager—they’re all in on it together. Playa Palancar looks like a beach club, but it’s really just a carefully orchestrated trap to nickel-and-dime tourists at every turn. The only nice person was the lady at the bar, at least she smiled and was friendly. The rest, seemed like they spit on everything we order.

The sand and water are gorgeous, but you can find that at the beach clubs right next door—without the scams, without the watered-down drinks, and without staff treating you like prey. Playa Palancar is not worth the headache. The one next door (right after it) seemed nicer, less busy and it’s hard to have worse service than Playa Palancar, so i would say the service is better too.

Save your money. Save your sanity. Avoid Playa Palancar.
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Patricia Nicole
We were directed here from a taxi driver. Would advise to get here early as we almost were unable to get chairs and an umbrella. Once we were seated, Christian was fantastic! We got our drinks fast and the food was so good! The sand and water was fabulous. Highly recommend this place!
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