Address and Contact Information
Address: 19 King St W, Brockville, ON K6V 3P7, Canada
Phone: +1 613-345-5855
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Reviews
I will say service was fast and I like that all the dishes used fresh vegetables. This is a big plus in my books! And my partner loved the coffee. (More than Tim’s!) But food itself was only okay.
Mango salad was fresh but dressing was thick and more like a jar of VH thai chili sauce. Fine taste but based on sauce not something I would personally order again.
Pad thai had lots of chicken and veggies but sauce was more orange in color and sweet in taste than the pad thai we are used to.
Stir fry beef with rice noodles would have been good (lots of veggies, adequate amounts of beef, perfectly cooked rice noodles that I could eat over and over) except it had a strong char/burnt/smoky acrid oil taste like the wok was too hot and the oil had started to turn. Tried to explain the poor taste to owner but she didn’t understand.
Overall I think I would give them another shot. All the meals at surrounding tables looked vibrant and customers seemed happy. Perhaps we just had an off experience.
Service was fast and attentive. Soups are HUGE!
Tons of vegetarian and vegan options.
My family loved trying new dishes.
The wonton soup is amazing
We also had the Pad tai and it was great.
Mango salad is great
All 3 under $60
The couple( owners?), went out of their way to serve us .
We might go again and try one of the”Pho bowls”. The patrons at other tables around us were commenting how” tasty” they were .
Nicely redone space, clean well-lit and nicely decorated. Not much ambiance with no low music. Ambiance was impacted by 4 employees/owners walking around yet still service was non-existent.
I would have been ok with the prices, which are about 10-20% higher than Ottawa-area Viet/Thai establishments. Expecting 16-18$ Pho, and $3-6 spring rolls, I would be happy to pay the $20 and $8 if they were fantastic. To my dismay, flavour lacking, quality sub-par, portions inequitable. While the food presentation initially looked pretty good, upon closer dissection and taste, it’s a sham.
Everything was a simplified half-version of what it authentically should be. Paying more and getting less. Spring rolls/rice wraps had shredded lettuce, rice noodle and shrimp, but $4 PER roll expects a mint sprig, cilantro, bean sprout, shredded carrot, just something more. Each wrap with maybe 2 shrimps sliced in half with 5cents of noodle and 30cents of lettuce? Come on! Traditional Gỏi cuốn have julienned cucumber, carrot, bamboo shoots, cilantro scallions, mint etc, NOT just rice lettuce protein. Peanut sauce was literally watered down and lacking flavour because of it. The rolls didn’t taste ‘fresh’ persay (I don’t challenge that they were in fact made fresh) but only tasted of watery blandness. Rice paper wraps are delicate yes, flavourless no. True Vietnamese would be ashamed of those abominations.
Fried calamari for $15 was a quantity that deserved $10, and while they were thankfully properly cooked and not over-cooked (as is commonly the case) the batter had zero seasoning. I wasn’t expecting ‘salt and pepper shrimp’, but they necessitated more than just a flour dusting. Others might, but I didn’t mind the batter falling off; calamari are hard to bread and fry. Dipping sauce was a typical supermarket sweet chili, which would have been fine at $10 price point, for $15 at that portion, put the effort into something house-made.
Pho was bland and basic, extremely undeserving of the price. Ratio of broth to noodles was far off, for $20 the bowl arrived half filled; huge disappointment. Broth flavour lacking though it did hint of authentic roots with cinnamon etc. It was a sad excuse for a bowl of pho; other than green onion and a few slices of beef, it didn’t have anything else in it! No bean sprouts, no thai/holy basil, onion/shallot slices, chili or garlic oil, lime wedges, even an optional chili on the side. For $20 I expect the bowl fuller and with more. Any standard pho house in Ottawa will serve a bowl 30% larger, with 2x the beef quantity, for 16-18$. Pho-Hut was a ripoff.
Pad Thai for $22, vegetarian same price as beef, you’d expect a fair quantity of tofu in exchange. While the portion size was adequate for the price, only 3 small pieces of tofu in the entire dish was astonishing. There was no authentic Pad Thai flavour, it was noodles pan fried in sriracha, lending a strongly acidic flavour with no salt or contrast. Sloppy noodles need fresh crunch contrast, traditionally from bean sprouts or other fresh vegetables. I could have forgiven the freeze-pre-cut foodservice veg if the noodles, egg, tofu, sauce and flavour was there but it simply wasn’t. There was no crushed peanut on top, no fresh herbs or garnish. Just a slop plate of semi-fried (not even crispy) noodles, with no sweetness or tang, no flavour and lacklustre vegetables. Didn’t even finish the dish and didn’t ask for a box to take out.
REVIEW PART 1/2: SERVICE TO FOLLOW
The food was fantastic! We had the spring rolls which were very fresh and tasty. We also had the Pho soup which was excellent. Portions are generous and actually we could not finish our order!
The staff were friendly, attentive and service was fast, without being too fast. Everyone was smiling and dressed profesionally. Overall, very happy with this experience and I look forward to being more of a regular and trying the myriad of other delicious dishes! Well done, Brockville! It’s great to have more options!