Amber Fain
I did call and say thank you to the staff but I also want to put it in a review.
This has been an incredibly rough week personally for me so I put in an online order this evening to not have to deal with this hassle of cooking. There’s an option to put in special requests. All I wrote was “Make it with love. I’m mentally struggling” and that’s the truth of it. In my personal life there’s been challenges. I did let the nice gal who answered the phone know what that was but I won’t be putting it in a review. Just know things are weighing on me. I pick up my order and the young lady who brought the food to my car lets me know they wrote a note on my gallon of tea. The note reads “we ❤️ you – OG FAM” so cute, and my little cup of tea has hearts on it.
Super sweet and I would have been happy with just that. I get home and I open my bag of food and there’s another note on my breadsticks. It says “you’re not alone. We love you”. I won’t lie I sobbed like a baby. It hit me in the heart to know someone took time to write that for me. A stranger. Just to show a small act of kindness to someone they have no connection too. To make me feel a little less alone. Truly that small act of kindness meant more to me than you may know. So thank you to the staff who packed my order and wrote that. You really made an impact on me. It meant so much you have no idea! I wish I could give you a hug and thank you personally. And to whoever wrote that you’re not alone either and I love you
… moreC T
I recently ordered the Tour of Italy and honestly, I walked away disappointed. For a dish that’s supposed to showcase Olive Garden’s “signature” items, it felt more like reheated frozen food than a fresh restaurant entrée. The chicken parm lacked flavor and was dry, the lasagna tasted flat, and the fettuccine Alfredo was heavy without much depth.
What really surprised me was that even a simple frozen meal like Stouffer’s seemed better in both flavor and quality. At this price point, I expected something that tasted freshly made, not something that reminded me of grocery store freezer food.
Service was fine, but the food just didn’t deliver. If you’re going for Italian comfort food, I’d recommend skipping the Tour of Italy and trying their grilled salmon or Zuppa Toscana instead — those dishes usually taste fresher.
… moreRen N
3/20/2025… First time here with my significant other… My belated birthday at Olive Garden. I was so embarrassed with the birthday song. I haven’t heard it for years. It sure made me smile big and wide … The waiter was so polite and attentive. It’s a 5 stars service in my opinion for the main waiter. The hostess was not that knowledgeable about the coupons they offered online about the birthday dessert. As well as a stand in waiter who only brought us water but did not come back to confirm with us if they had bacon bits on their menu. She pretty much was clueless about their online coupons as well and don’t know their menu. I will definitely come back here again just because of our main waiter customer service. We ordered 2 of the Tour of Italy entree with 2 Chicken & Gnocchi soup. Plus one extra soup refill of another favor which is Pasta E Fagioli Soup. It also comes with two bread sticks for each entree which tasted a bit dry. Soups, salad, and bread sticks are endless but we only asked for one extra soup. We also ordered a Shrimp Frito Misto appetizer which tasted a bit salty. Ended the day with a free dessert of my choice. I’ve picked the tiramisu which is my first time trying it. It tasted scrumptious. Reminds me of the cream coffee type cake from the buffet spot called W Spoons. Plus I’m not a fan of coffee since it’s too strong and it make my head hurts but this dessert was delicious. The main entree tasted delectable. Overall I was pretty satisfied. I was super full and ended with some leftover to take home.
… moreR. Veronica Cruz
We’ve gone to dine in and the last few times the service has been pathetic, we’ve had to wait for our drinks to begin with because according to the server they had to change the keg, which meant we ended up just getting water as we finished our meal and never got our beer.
I always get the chicken scampi which has been practically dry without any sauce the last 3 times we’ve been there, I made a last attempt and just order a cater take out which was my biggest mistake. I had to get out of my car and get my food because all of the “take out parking spots” were busy without anyone in the car.
Once inside I informed the “3” hostess I was picking up my to go order and they all just pointed to stay on the side and someone will come and get me my order, 10 minutes later someone finally approaches me after I had asked the hostess if anyone was working that area.
I finally arrive home and get food out of the bag for my guest and realized they had not given me an entry (which was for an specific person that is lactose intolerant) and the additional bread and dipping sauce I had order.
… moreHoward Jones
Went in to celebrate my 16 year old grandson’s birthday. There was 11 of us in the group. Took over 40 minutes just to get drinks brought out and only 1 was an alcohol drink. 3 of us ordered all you can eat soup and salad and only got 1 bowl of soup that was just a little over warm. In the 2 and a half hours of being there only had 2 orders of bread sticks and 1 drink refill. 2 of my grandchildren never got there meals and then it took another 30 minutes for them to deduct it from the bill. We were supposed to get to go bags or boxes but waitress never brought packages so we left what we wanted to take with us. Very bad service and when we asked to speak to manager was told he/she (can’t remember who it was) but was 2 busy at the time.
… moreG Smith
Although this place is way overpriced, it has always had great service and better food. We went yesterday and won’t be back again. Horrific service and the worst food we have ever had. There were dozens of employees running around yelling corner over and over and over by our table but none of them paid any attention to us including our waitress. Then the sloppy, clueless manager caught my eye and the disaster became clearer. Eat here at your own risk.
… moreSamuel Velasquez
I am not typically one to share my experiences publicly, but this marks the second occasion on which we have encountered similar issues, prompting me to provide some feedback. I will focus solely on today’s experience. Upon our arrival at Olive Garden, we were seated immediately. However, while we awaited our server, we observed that all the other tables around us were being attended to. I checked my watch to gauge the wait time for our waiter, trying not to jump to conclusions. After 16 minutes, a waiter approached us to take our drink order, informing us that ‘your waiter is on break; I will take your drink orders.’ We placed our drink orders, and approximately 12 minutes later, our drinks arrived. After another 10 minutes, the same waiter returned to take our food order. In total, we had already waited 38 minutes just to place our order. Following an additional 14 minutes, our soups and salads were served. We then requested silverware. At this point, it was evident that the waiter was having a challenging day, as she rolled her eyes. While I understand that everyone can have off days, we waited another 15 minutes, only for her to return without silverware, prompting us to ask her a second time. We waited an additional 10 minutes, yet still did not receive any silverware. A similar situation occurred during our prior visit. After waiting for over 1 hour and 10 minutes, we ultimately decided to leave. This was particularly surprising, as we have been going to this establishment for many years and have consistently received excellent service. However, after this second disappointing experience, I have come to the conclusion that this location is employing inadequately qualified personnel.
… moreEvan Williams
Great food! Great service, Unprofessional host. So they close at 10:00 pm but we came at around 9:20, and we kinda felt bad, because it was getting late of course. And so we started to leave but they insisted but as we were walking to our table the Host did a very loud “sign” and after that we felt uncomfortable. And on top of that she would walk by us and side eye us. Oh and they’re were still people there after hours after we left.
… moreLiane K
*** If I could give a zero star I would. One of my worst experiences at an Olive Garden establishment. My children and I sat and waited for 30min to be greeted or even asked what we would like for a drink. One of my children are on the Spectrum, and I’m glad i brought her a snack to keep her calm. Our server waited on the table next to us. And they sat down after us. They got their orders taken, kids meals received, asked if they needed anything else, he visited their table several times. And didn’t look at us once. I finally left after 30min, several waiters walked by and looked at us and said nothing. Mind you, it is Christmas Eve, this restaurant had maybe 10 tables to serve only. I let one manager know at the bar of the situation she was pleasant. The 1 star is for her. But there was another manager, male man, who also walked by us and said nothing and then tried to overly apologize for his horrible Customer service and unatentive waiters. Maybe we looked like we were done with our empty table. I’m not sure why our waiter was so disrespectful at his doing his job.. But in the rain I am taking my children elsewhere. I would rather drive down the hill to the nearest Olive Garden and spend my money there. I live in the high desert and I never pay for a bad service. Come at your own risk. I will never come back here or recommend any of my family and friends to come here.
… moreKris McCutcheon
Drove out to Victorville for my Best friends Birthday It was busy but beautiful Service, food, atmosphere They even sing Happy Birthday with Dessert love me some Olive Garden
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