The Red Hen Cafe LLC

  3.3 – 4 reviews   • French restaurant

The Red Hen Cafe LLC 13450

Address and Contact Information

Address: 3220 NY-166, Roseboom, NY 13450

Phone: (607) 264-9400

Website: http://www.redhencafe.com/

Related Web Results

The Red Hen Cafe, Cooperstown area French Restaurant in …

French restaurant located at the corner of NY 166 & NY 165 in Roseboom, NY 13450. 4 miles south of Cherry Valley, 12 miles from Cooperstown, NY and the …

The Red Hen Cafe LLC – 3212] NY-166, Roseboom, NY 13450, US

Get more information for The Red Hen Cafe LLC in Roseboom, NY. See reviews, map, get the address, and find directions.

The Red Hen Cafe (@theredhencafe) • Instagram photos and videos

6.2K+ followers · 101 following · 72 posts · @theredhencafe: “Howdy! Welcome to our hometown, friendly, country cafe! “There is no where else like this …

Reviews

Paul Waterfield
We cannot say enough how much we enjoyed the exquisite food, attentive service and welcoming we received from the hostess (chef’s wife and owner?). This was by far a most memorable evening! Our party of 8 was promptly seated, although one person was unable to attend. The bread was crusty and warm, salad fresh and light, entrees devoured (filet mignon, sausage, soft-shell crabs) and heavenly crème brulee- we could not have asked for more! The light Muscadet was perfect for a summer evening.

This is a restaurant you might drive, thinking it looked understated, but put your car in reverse. Walk in and be wrapped in an evening of delight.

Thank you for this lovely place- we can’t wait to return!

Shirley Waterfield (of the Flowers/Rathbun/Waterfield mini-reunion)
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Dexter Giesbrecht
Unfortunately, I cannot comment on the food in this review, as we were not served any. My rating is a reflection of the service we experienced, and if I could give The Red Hen zero stars I would. Even as I type this, I cannot believe the experience we had.

It’s a bit of a long story, but here is the semi-short version. We called to make a reservation for 6 with the possibility of needing to add a 7th person, and were told they only accepted parties of 6 or less. After checking with the chef, the woman who took the reservation said they would take our reservation for 7 people. When we got there (around 7:30 pm) a polite young man served us water, and told us our order would be taken shortly. We had been warned about the slow service, but we were not prepared for what was about to happen. At 8:45 pm one of the owners of the restaurant finally came to take our order, but preceded this by telling us the reason it took so long was because of our party of 7, and that we had been warned they only took parties of 6 or less. The tone of the scolding made it clear to us that we were the reason for the slow and inattentive service. What we didn’t understand was that if seating 7 was an issue, why did they take the reservation? Not only did they accept the reservation, our table was set with 7 places when we arrived. We took this as a sign that they were ok with feeding a party of 7.

After placing our orders, a member of our party quietly and privately expressed confusion to the owner about being reprimanded, and that if seating 7 was an issue they did not need to accept the reservation. Starting our dinner by being made to feel unwanted was not how we imagined our night to begin. The owner left for a few minutes, and returned to inform us that the chef would not be cooking for us, and they would like us to leave. We were stunned. Considering we sat, sipped our water and waited patiently for over an hour, without a whisper of complaint, we were very upset by this surprise. After trying unsuccessfully to get an explanation from the owner as to why we were being asked to leave, we drove away and went to the Rose and Kettle where we had a fantastic experience.

However the food may taste, any establishment that treats their customers this way has no business in the service industry. We will certainly not attempt to go back, and we will share this story whenever the topic of eating in the Cooperstown area comes up.
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