Red Lobster

  4.1 – 4,274 reviews  $$ • Seafood restaurant

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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your North Charleston Red Lobster.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Red Lobster 29406

Hours

Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM
Sunday11 AM–10 PM
Monday11 AM–10 PM
Tuesday11 AM–10 PM

Address and Contact Information

Address: HALL, 2460 Mall Dr, North Charleston, SC 29406

Phone: (843) 554-9621

Website: https://www.redlobster.com/seafood-restaurants/locations/sc/north-charleston/2460-mall-drive

Menu Photos

redlobster.com

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Reviews

AB R
Hadn’t been to a Red Lobster in years. The menu has gotten better with a lot of great options & they do seafood in a bag now which is awesome but we were there for lunch & we both got the salmon bowl, which was delicious. Everything was great however the service was sub-par to say the least, I don’t wanna call out our server bc everybody needs a job but the service could’ve been better. We waited 25 minutes to get a water but otherwise it was a great visit.
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l o
I got the shrimp linguine and it was the best I’ve ever tasted from Red Lobster. The service was slow, but he was wonderful. Gave refills and biscuits without us having to ask for them.
There is a smell of something wet when you near the hostage stand, but it fades away as you leave that area.
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Sarah Stone
When my son and I walked into the restaurant, we were greeted by a very kind young gentleman who sat us at our table. I wish I would’ve asked him name. Our waitress was very attentive and sweet. The biscuits were amazing.
My son loves seafood. Shrimp, crab, lobster, oysters, you name it. Eats it regularly. So he was excited to try a place called Red Lobster. They let him pick out the lobster that he wanted to eat. All but one of the lobsters were huddled together on the left side of the tank. The one my son wanted kept fighting to stay in the tank and kept backing himself into the left corner. So they got him the very calm, easy one hanging out by himself on the right side.
They brought out our food and he was ecstatic. My son dug right into the lobster starting with the claw. He got the meat out, took a bite, and just froze. He started looking around for a napkin to spit it in. The smell alone was honestly horrific. I’m writing this review over 5 hours later and we are still literally gagging from the smell. It wasn’t fishy… it was just…. horrendous. We asked our waitress to smell it and she said it was a normal smell.
My son then cracked open the tail to see if the meat was any better. Took one bite and had to spit it out. Again, very nasty and unpleasant smelling. I told our waitress that he was unable to eat the lobster due to the smell and taste. She said she’d go talk to the manager and see what they can do. It wasn’t even a minute later and she came back and said there was nothing they could do about it. I asked to speak with the manager so she could smell this lobster herself. She came over, smelled the lobster and stated she didn’t smell the unpleasant smell that we were talking about. I regret not asking if she’d like to crack open the other claw and take a bite. Due to how quickly our waitress came back and let us know there was nothing that they were willing to do, and how the manager didn’t smell what we are STILL gagging over, I went ahead and paid knowing that I wouldn’t ever be back.
It’s currently midnight and my son is up with bad stomach cramps, diarrhea, and nausea. This is not his first rodeo with seafood. We were not looking for a free lobster meal or just to give a full lobster a “try”. That lobster was very foul and it’s a shame that they couldn’t admit that.
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Kevin Patterson
I’ve not eaten in a Red Lobster in about 20-years. We recently received a $50 gift card for Christmas and decided to you it today on our way home from downtown Charleston. We were graciously greeted when we enter and seated in a booth by the front window area. It was just past 12 noon and the restaurant was not full. We were greeted by our server instantly. We did take notice before we were seated that a majority of the tables were chipped and worn. We could not hear or understand what our server was saying when we had interaction with him. We were taken back by his appearance with the clothing style and jewelry piercings. I guess this is what servers wear now in a public national chain restaurant that just came out of bankruptcy. He took our order and brought out our all you can eat sides that came with our main meals. He never came back and asked if we wanted more salad, soup or their homemade biscuits. We did get our order in about 15-minutes and I will say it was hot. Both meals had a lot of salt in the food. (See picture posted) of our two meals. We did get the lunch specials and it was a lot of food. We finished and had to ask for take out boxes and our check. Still, our server really didn’t interact with us. We still gave him a 20% tip on our order and that came without a thank you from him. I do hope Red Lobster does make it. I believe they’ve been around since the mid 1960’s, for which I do recall my parents taking us there on occasions back then. No one was rude or inappropriate, just no communication with our server. Personally, I believe the people who do represent Red Lobster, should wear the companies uniforms in a national food chain.
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Adoria
Red Lobster (North Charleston, SC) has made many changes recently. The changes aren’t beneficial. Meal prices are up while food quality is down.

Today, I placed a pickup order. I was disappointed with the entire experience. My order contained fried fish. The fish I was given were in pieces from falling apart. Additionally, I received the incorrect side item. To make matters worse, I discovered that the tartar sauce had undergone a drastic change. No kidding, Red Lobster’s tartar sauce used to be the best out of all the seafood restaurants in Charleston. Now it is just disgusting and inedible! And, to top it off, the biscuits were burnt. Please refer to the attached images.

Furthermore, items on the menu seem to be dwindling with every order placed. For example, the blue cheese dressing for salad is no longer offered!

Basically, Red Lobster used to be enjoyable, but now it is an EXPENSIVE LETDOWN! I do not mind spending money on decent food. However, I have a big problem with spending money on poor-quality food and food that’s not enjoyable.

Red Lobster, please deliver high-quality food and service to match your menu prices. If not, please do all of us a favor and close the business.
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Amanda Fogle
Review for Red Lobster – North Charleston

From the moment I walked in, the greeting was warm and welcoming, setting the tone for a very comfortable atmosphere. Jasmin provided outstanding customer service throughout my visit—she was pleasant, attentive, and consistently checked in to make sure everything was perfect.

Vickie the manager also deserves special recognition. Even during busy moments, she took the time to personally greet me and ensure that the service being provided was excellent. That level of professionalism and care truly makes a difference.

I love this place and will definitely return. Great service keeps customers happy again and again, and Red Lobster in North Charleston clearly understands that. The recognition shown to veterans is also very pleasing and deeply appreciated.

Overall, an exceptional experience—thank you Jasmin and the Vickie (manager) for going above and beyond! The Mandy Experience
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Tania Glez
Delicious seafood boil! Everything was fresh and well-seasoned with a perfect Cajun butter kick. The shrimp and crab were juicy, the corn and potatoes soaked up all the flavor, and the sausage added a great smoky touch. Fun, messy, and absolutely worth it! Thank you Chanaya, you are sweet and professional.
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Akilah Mcneil
10/10 experience lastnight!! My server made my entire night so magnificent. I went around 9 something almost 10 pm and my experience was amazing. The food was phenomenal and the manger was also wonderful. My server name was Ky. She made my entire experience so amazing. I will be returning soon. ❤️✨
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Artheria Bennett
Our organization Heal Without Scars had the pleasure to have our Empowerment Brunch for our youth, sponsored at Red Lobster! It was simply AMAZING! Ms. Ty Manigault (General Manager) was absolutely phenomenal!! Ms. Vicki (Asst Manager) so kind and helpful! Also our server was super sweet! You all have outdone yourselves with the best customer service ever! The food was great! You all put a smile on the young adults face’s when you donating to our children!
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Cynthia Mack
The food was excellent to the taste . My serverApril was very pleasant and helpful on the menu.she kept checking on me. The Manager Vickie I met with a Smile as I walked in at the front door I had no wait I was seated immediately. She checked in on me very sweet personality. Happy Customer.
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