Cafe Rio Fresh Modern Mexican

  3.3 – 394 reviews   • Mexican restaurant

Social Profile:

Counter-serve eatery dishing up Mexican classics including hand-rolled tortillas, burritos & tacos.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cafe Rio Fresh Modern Mexican 85295

Hours

Friday10:30 AM–10 PM
Saturday10:30 AM–10 PM
Sunday11 AM–9 PM
Monday10:30 AM–9 PM
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM

Address and Contact Information

Address: 5414 S Power Rd, Gilbert, AZ 85295

Phone: (480) 491-2909

Website: https://www.caferio.com/locations/power-and-ray

Menu Photos

Order and Reservations

Order: Order online

caferio.com

Photo Gallery

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Come experience for yourself why guests proclaim they would drive 47 miles for our Sweet Pork, bathe in our queso or drink our tomatillo dressing. We’re proud …

Reviews

ANGELA Y.
Ordered online for Pickup, since their app crashes. Husband went to pick up order, and it was not there. Employee claims it was picked up by Door Dash and she didn’t know what to do. My husband called me to let me know and hands the phone over to the employee. When she has the phone, she rudely tells me it’s been picked up by Door Dash and then tells her manager he HAS to talk to me. When he asks why, she rudely says,”Just take it!”. After being passed to a manager, I explained what happened and asked about our meals. He says they’ll remake the meals and he will comp us for our entire order. He asks for my name and phone number for the app, and said he would handle it by the next day. My husband brought home the remade meals, and when we opened them, they didn’t have the meat! I called Cafe Rio Customer Service directly, and was told we would have a refund sent to our card. Still waiting for that after a week. The manager of this location never comped our order, and when I called to speak to the manager again, I was rudely told the manager was busy, I’d have to call back another time, and then hung up on! We aren’t happy with Cafe Rio as a whole, and DEFINITELY dislike the complete lack of service, incredible rudeness, and lack of integrity of this location (in person as well). If I could give negative stars I would. There are much better places to spend hard earned money for quality food and service.
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Shannon Richards
This order was placed on February 27th, 2025. I ordered two burritos from the website for in-store pickup. Both burritos were ordered to have queso on the inside and outside of them (which is an up charge of $1.79X2 for it to be topped with queso and $2.29X2 for queso style totaling $8.16 before taxes extra I am paying). With that said, once I got home I discovered that only one of the burritos was topped with queso, luckily I lived close to the location so I drove back to show them my receipt and to get my queso for the burrito. They apologized and topped the burrito with queso. Once I got home and my husband and I started eating, we discovered that BOTH of our burritos did not have any queso on the inside of our burritos. So, with all the queso that we had purchased we originally received on 1/4 of what we payed for (1/2 after I drove back to the store). In addition, the rice in both burritos were undercooked to the point where we did not finish our food. I also ordered Habanero sauce on the side and was given Hatch Chile sauce and I did not have any shredded cheese in my burrito, which was easy to see since there wasn’t any queso to cover it up, and the horchata was not great at all. We also were not given any utensils. The store had only one other family in line ordering and the lobby was virtually empty. There is no reason why there would have been so many mistakes to my order. The fact we paid about $17-$19 per burrito should mean we don’t need to check the outside AND inside of our order before leaving the store. This trip resulted in wasted money and food. The photos show my order, showing we ordered queso 2 times per burrito, no queso INSIDE the burrito and the habanero sauce I did not receive.
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Craig Mancini
Without a doubt the worst experience at this location ever. The drive through was slow and the food order was beyond incorrect. Two burritos one with pinto beans sweet pork and extra Pico. One with black beans sweet pork and pico on the side. We got both burritos with pinto beans no pico or lettuce at all. They were far below room temperature when we got home. We only live 4 mins from this location.
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Ashley Lanning
I went to a cafe rio a couple years ago and had a great experience, this time was not great. the employees had attitude, didn’t want to go get steak from the other counter when they didn’t have it up front but had some at their other counter, every single table was dirty, the food line was so dirty and disgusting, napkins and forks were out, and the chicken was the most dry and tough chicken I think i’ve ever had. was quite disappointed at my experience at this location.
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Adam Mack
This is one of many, many visits to Café Rio over the years. This was the worst experience, however. My 2 previous visits to this specific location were also very bad, so I have to leave a review. 3 strikes, and I’ll never return.

I order the same thing as usual, the shredded beef quesadilla. The shredded beef tonight was minced, almost like a puree to start (totally gross). Then the worker placed half of the normal amount. They prepare it with the tortilla open on the grill, put like 1 inch (way too much) of cheese over the entire tortilla, let cook, then she proceeds to cover about 1/4 of the tortilla with the beef. I asked for the normal amount which is 1/2 covered, and she said I have to pay more for extra meat. I again asked for the normal portion and she brought over the lead. He said no also, so I left before it was done cooking.
I’m not about to pay $14+ for a beef quesadilla with only HALF the normal meat. So much cheese, so little meat. I’ve been to other Café Rios before and have never had to ask for the normal amount of meat.

As I walked out, there was a family/friend group of 10-12 who spoke up to me and said they were shorted on all their meals as well.

Their Google reviews for this location are already 3.2. I do not recommend this location. Café Rio has gone down hill. I told the kid walking in while I left about it quickly, and he turned around and left.
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Jon Zuniga
Took a while for order to be completed, but it was understandable, it was a bigger order. I’m just confused as to when cafe Rio started charging extra to have dressing included with their salads? Just seems like an odd move not to include them with the order, then when asked about it, they charged for each house dressing.
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A Monkeys
This location and this café Rio! Excellent!!!
They gave more on tornados as we asked and was hot and delicious
Plus this is the only one that has a drive thru!!!!!!
I have always said why dont they have drive thru they make sooo much more money!!!! Plus convenient for buying healthier food and fresh!!!! Finally!!!!! Yes and so happy
Give them 5 stars ✨️
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Andrea “Drea” Hinton
I had not been to this location for awhile and decided to go in to order to-go as each time I have used their drive-thru they have gotten my order wrong. Waited for awhile for someone to take my order even though there were 5 or 6 workers present. Nobody acknowledged I was there waiting even when one of the girls grabbed a tortilla right in front of me. I worked in restaurants in college and we were taught to always greet our customers, let them know we will be with them in a moment. Instead, when a customer is ignored they feel like the employees don’t want to be there and the customer is a bother to them. Finally a gentleman did come and take my order.
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stephen ogden
Tried to use the drive through service and was told that it would be 5-10 min wait to take my order because of the long line inside and 6 to go orders. Went inside and there was no line. Why have a drive through if you wont use it. Or make you wait
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Kollin Owens
Ordered an online pickup at 9pm an hour before they closed for me and my girlfriend. We were both served with very cold sweet pork (our guess is they cleaned the grills and were too lazy to clean it again) & very little rice. My sweet pork taco has more lettuce than pork, very underwhelming for a $10 taco. Save your money and go across the street to los favoritos!!
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