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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 311 S Marion Ave, Washington, IA 52353
Phone: (319) 653-6599
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Rich Mathias
My wife went through the drive-thru. She in line for a long time and she said she could see the car in front of her were arguing with staff. Finally she paid with a credit card and when she got our food she was given 5$ in cash back. Yeah, I don’t understand that part even after they explained it. Anyway, when my wife got back to the house, we saw they only gave use hotcakes and sausage and two breakfast burritos we didn’t order. We ordered two Big Breakfasts, and drinks. We got one hashbrown.
When I called them they told us to come back to the store and get our eggs. It was -8 outside. They called us back and kept asking what the cost of our order was, I didn’t confirm the price they were saying, I just told them what was wrong with our order and asked why my wife was given back cash when she paid with credit card. 5$ their answer was that their customers get angry about the 3-5 day wait for the refund. I am assuming they did not know to refund the credit card. I explain we are not concern with a 3-5 day wait for a refund…I mean…it takes 3-5 to hear back from anyone.
They both said they were managers but neither one of them ask for our names so they could make it up to us if we ever came back to the store. Most likely won’t return…but that is the general experience when eating at McDonald’s in Washington, Iowa.
I can only imagine the reply to this review will be…if any.
… moreWhen I called them they told us to come back to the store and get our eggs. It was -8 outside. They called us back and kept asking what the cost of our order was, I didn’t confirm the price they were saying, I just told them what was wrong with our order and asked why my wife was given back cash when she paid with credit card. 5$ their answer was that their customers get angry about the 3-5 day wait for the refund. I am assuming they did not know to refund the credit card. I explain we are not concern with a 3-5 day wait for a refund…I mean…it takes 3-5 to hear back from anyone.
They both said they were managers but neither one of them ask for our names so they could make it up to us if we ever came back to the store. Most likely won’t return…but that is the general experience when eating at McDonald’s in Washington, Iowa.
I can only imagine the reply to this review will be…if any.
Tyler Leete
Today marked 4th screwed up order of 5 visited in the last 2 months. Completely handed us the wrong bag of food coming through drive thru and didn’t fully listen to order when being placed. At current rate they would have been better off leaving it closed
… moreMike Greenslaugh
After a wrestling tournament, we went inside and ordered our food at the kiosks. There were several customers ahead of us who had already ordered. We waited over 30 minutes for one kids’ meal of chicken nuggets, which is ridiculous.
When the manager, DJ, finally came to the front, he said they couldn’t see the orders in the back. He started issuing refunds, then realized nearly 20 customers wanted their money back. Instead of fixing the problem or helping get food out, he said he had to clock out and walked out, leaving everyone standing there with no food and no answers. Completely unacceptable We are from out of town and will never be back.
… moreWhen the manager, DJ, finally came to the front, he said they couldn’t see the orders in the back. He started issuing refunds, then realized nearly 20 customers wanted their money back. Instead of fixing the problem or helping get food out, he said he had to clock out and walked out, leaving everyone standing there with no food and no answers. Completely unacceptable We are from out of town and will never be back.
Todd Huffstetler
As always fast , food and hot food . I purchased the double quarter pounder with cheese and a made a meal of it with a large iced vanilla coffee, i told them how I wanted my coffee a d the made sure they had it right even asking me at the window if it was how I wanted it . I happily give them an A+ nice and friendly, paid attention to detail and the food was hot and fresh and ready to go
… moreMikey Recker
Good, clean place and outstanding service… Best McDonald’s I’ve been to in a long time!! Great job guys and girls. You all deserve and need a raise.
… moreBrandi Karpan
I’ve eaten in this place and have had drive through orders too. I will give it a 5 due to everything is always good and sometimes it is great. Never have had a bad experience here with anything!
… moreJessica Gibbs
Came in and waited over 20 minutes for 2 happy meals and a double cheeseburgers meal. I believe a manager walked out during this time. Not a good look.
… moreMike
Since this placed was just torn door and newly built I figured I’d give it another chance.
Might be a new building but same business inside
Got my order wrong but wouldn’t let me correct it. Had to go to pay window which wasn’t a problem.
Food took forever and when I did get it half my food was missing. I had to call to get my food and then after all that it was COLD.
Can’t say I didn’t try giving these guys a second chance
… moreMight be a new building but same business inside
Got my order wrong but wouldn’t let me correct it. Had to go to pay window which wasn’t a problem.
Food took forever and when I did get it half my food was missing. I had to call to get my food and then after all that it was COLD.
Can’t say I didn’t try giving these guys a second chance
Andrew Durand
Absolutely nobody will appreciate the renovation. I go to McDonald’s for burgers and fries, not whatever they think the renovation will improve. It was already good before the renovation with good food and awesome staff, and whatever the renovation is trying to fix can’t be justified by demolishing the place for half a year. I gave the atmosphere one star because the horrible renovation leveled the McDonald’s to the ground and there’s no atmosphere to speak of.
… moreTara Cline
everything was great but the food. employees where friendly but the fries was cold and hard just like the chicken nuggets and I didnt get anything sauce either
… more