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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Wheeling. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 351 W Dundee Rd, Wheeling, IL 60090
Phone: (224) 277-8615
Website: https://www.starbucks.com/store-locator/store/1016377
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Reviews
dante ghaal
Nothing but bad experiences at this location, many time i order and they always miss a ingredient on my drink, also they take forever, I understand you might be busy but I’ve been inside and i see how they work, so thats the reason i no longer order from this store, the one by BG (Arlington heights road and Dundee is the best one, well but yesterday i ordered through doordash because I’ve been sick so I don’t feel to go out, i ordered the White Chocolate Strawberry Cream
Cold Brew, first try they were missing the chocolate curls topping, so I contacted doordash and they send me another one and yes it was also missing the topping, so I decided to go there I didn’t want to order again and have the same mistake, when i got there I talked to a young guy with glasses and short curly hair and it seemed like he didn’t even care, he was gonna make me new drink I could just accepted and walk away, but thats not the point this location has done my drinks wrong almost every time, when i walk away I heard some girl say “thank you” with a funny tone, i know they are kids and need to work but also this drinks are not cheap to just let it go.
… moreCold Brew, first try they were missing the chocolate curls topping, so I contacted doordash and they send me another one and yes it was also missing the topping, so I decided to go there I didn’t want to order again and have the same mistake, when i got there I talked to a young guy with glasses and short curly hair and it seemed like he didn’t even care, he was gonna make me new drink I could just accepted and walk away, but thats not the point this location has done my drinks wrong almost every time, when i walk away I heard some girl say “thank you” with a funny tone, i know they are kids and need to work but also this drinks are not cheap to just let it go.
C T
It does not matter what time you order your drink. It is going to take this Starbucks 20 minutes to make your drink. After you’ve waited 20 minutes to get your drink you’ll take a sip and realize that not only did they take forever to make a cup of coffee, they also made it wrong.
This Starbucks is not a place you can go to before work or if you have somewhere to be because then your drink takes longer than 20 minutes make.
I started going to this Starbucks when I moved to the area about 6 months ago. I’ve played around with ordering in advance, ordering in person and ordering by the drive through. Every single time, no matter the time of day, 20 minutes or more.
Even today when I ordered. I waited until the app said the drink was ready but had to wait an additional 10 minutes when I went in to get the drink although I had ordered it 15 minutes before.
I am a 4x a week or more customer as I work long hours starting in the early morning. I have for the most part completely taken my business to a different Starbucks (any other Starbucks and I don’t have this issue) but, occasionally as I leave my house, I think: “ last time was just a one off, it won’t be that way this time” and I give it another try. To be let down again and even more frustrated because they’ve done it to me countless time before.
The staff is friendly for the most part so at least there’s one positive.
… moreThis Starbucks is not a place you can go to before work or if you have somewhere to be because then your drink takes longer than 20 minutes make.
I started going to this Starbucks when I moved to the area about 6 months ago. I’ve played around with ordering in advance, ordering in person and ordering by the drive through. Every single time, no matter the time of day, 20 minutes or more.
Even today when I ordered. I waited until the app said the drink was ready but had to wait an additional 10 minutes when I went in to get the drink although I had ordered it 15 minutes before.
I am a 4x a week or more customer as I work long hours starting in the early morning. I have for the most part completely taken my business to a different Starbucks (any other Starbucks and I don’t have this issue) but, occasionally as I leave my house, I think: “ last time was just a one off, it won’t be that way this time” and I give it another try. To be let down again and even more frustrated because they’ve done it to me countless time before.
The staff is friendly for the most part so at least there’s one positive.
Jose Rivas
I normally don’t leave reviews, but I can’t contain myself any longer as I drive an average of 150 miles per day. I visit many Starbucks throughout the day. I’ve been visiting the store for the last four years and I must say this is the absolute best Store. I’m excited to come to the store because I know I’m gonna be with great service ,Smiles , and genuine interaction with the staff this location byfar in my humble opinion is one of the best locations I visited
… moreAndi Ruggles (Andrea)
As a 3+ times a week regular, I’ve never had any real issues at this store, and everyone has always been welcoming and wonderful.
… moreLakshmi Sunkara
Pike roast was like water. I called the store to let them know and they told me I had to come back for a refund which is untrue because they can issue a refund if you pay through the Starbucks app. This is not the first time their quality of drinks has been subpar at this location. Will not be going back.
… moreufoken
I get a coffee everyday from this Starbucks. It was great. Recently staff has changed and the quality of the drinks has dramatically declined. They are using old sour milk. My coffee was filled with curdles milk
… moreIryna Zharkova
The service today was terrible! One employee couldn’t take our order correctly. She ran off to help another drive-thru customer. When I tried to call her to finish our order, she pretended she didn’t hear me. No one else came to the register. After I mentioned I wanted to order, Manager Nat finally approached me. I then had a chance to fix the previous order. However, Manager Nat was very rude. She didn’t let me explain what happened and spoke over me while the other girl listened but didn’t come to help.
This was my first bad experience with Starbucks. I am really disappointed. It seems like you are hiring people who don’t understand customer service and calling them managers.
… moreThis was my first bad experience with Starbucks. I am really disappointed. It seems like you are hiring people who don’t understand customer service and calling them managers.
Travel With Me
Friday evening coffee stop for us! We use drive through mostly. Service is good. The brownie was great too!
… moreSodbileg MendAmar
The coffee here often tastes watered down and very mild, even when ordering the same drink.
… moreSara Li
We came to this Starbucks with our kids around 4:40 PM, planning to sit down for a quick break and feed the babies. We were hoping to grab a coffee and feed them with a single order of Starbucks potatoes.
Unfortunately, the doors were locked, and only the drive-through was available — which doesn’t work when you have strollers. We tried to place an order, but it was declined, stuff was rude. In the end, we were left without coffee and, more importantly, with hungry babies in the heat. Very disappointing experience.
… moreUnfortunately, the doors were locked, and only the drive-through was available — which doesn’t work when you have strollers. We tried to place an order, but it was declined, stuff was rude. In the end, we were left without coffee and, more importantly, with hungry babies in the heat. Very disappointing experience.