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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Louisville. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 12620 Shelbyville Rd, Louisville, KY 40243
Phone: (502) 974-2950
Website: https://www.starbucks.com/store-locator/store/1023271
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Starbucks Coffee Company
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Store Locator: Starbucks Coffee Company
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Starbucks, 3165 S 2nd St, Louisville, KY 40208, US – MapQuest
Starbucks is a renowned coffee company located in Louisville, KY, offering a wide array of coffee beverages and snacks for its customers. With a focus on …
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Reviews
Jason Steigerwalt
Walked over 20 minutes from a nearby garage only to find this location unexpectedly closed to in-store customers, with drive-through service only. I understand staffing or operational issues happen, but better communication would have saved customers a lot of unnecessary frustration. Disappointing experience.
… moreNikki Fleetwood-Short
The staff are great. I wish I could go here all the time, but the wait has been unreasonable. I just had to give up after 20 minutes waiting in line and no movement. I feel bad for the hardworking staff, and can’t understand why management won’t schedule enough staff to handle all the customers.
… moreKara Smith
I live closest to this location, but feel like they do not do my drinks right. Not sure if it’s because they add too much sweetness, or not enough coffee. Regardless, it’s happened enough that I won’t return to this location.
… moreSera Gutterman
I went to starbucks this morning ordered 2 venti match lattes and one of them was perfect but the other one was filled up to about maybe top of the second line so about 3/4 of the cup i waited in line and asked for it to be made again as it was not full. they told me it was filled with foam and sense its been sitting there it died down but i showed him my other drink and said it wasn’t a online order and had been sitting there for 3 minute before grabbing and they told me they would “remake” my drink but the barista yelled my name out loud and said “it’s just foam” and proceeded to just put milk in my drink which made my drink all milky
… morekadence ramey
this location is terribly set up, the parking lot is very limited. you had to wait in a line of cars on the side of the main road to even get into the parking lot. i went into the cafe to order since the drive thru line was awfully long and barely moving.. didn’t matter apparently. i waited 15 mins for my one drink, a venti iced matcha w only a couple simple modifications. i’ve worked at starbucks for over 4 years in the past, and the barista foamed my matcha in the foam pitcher blender. it was completely foam, he did not shake it up at all. unless standards have changed, this is not standard recipe. the drink was not pleasant to drink and the ice was literally stuck at the bottom due to the drink being all foam. please tell your baristas to follow standards, every single store in the louisville area messes up simple drink orders everytime i go except my former store in dixie manor. i’m begging for my drink to just be made to the standard so i don’t waste the $9 it costs to get it.
*edit: i just found out that corporate is changing the standard procedure to make the matcha in the foaming pitcher on 3 but this was just straight up foamed and either way i feel it will be way too foamy. starbucks has truly gone downhill in quality and does not care about how their drinks look or taste only how fast they can make the employees get them out. very disappointing i will not be coming here anymore.
… more*edit: i just found out that corporate is changing the standard procedure to make the matcha in the foaming pitcher on 3 but this was just straight up foamed and either way i feel it will be way too foamy. starbucks has truly gone downhill in quality and does not care about how their drinks look or taste only how fast they can make the employees get them out. very disappointing i will not be coming here anymore.
SDW
So, I don’t do reviews. Just not my style. However, I just called this store to personally thank a specific employee because she always makes me smile and treats me with the best kindness. I have to give her her flowers. Whitney, made such a huge impact on me, so much so that literally the next day she was on my mind so I picked up the phone and googled the store and called to thank her for being so awesome. She was not in so I spoke with a supervisor and told them why I was calling. I told him you never know what a person is going through or dealing with and even the smallest acts and gestures of kindness can make the most profound impacts. Whitney, if you read this, thank you! Thank you for just being so kind and pleasant. Thank you for making me feel appreciated. Thank you for putting a smile on my face every-time I have come through the drive thru to get my fav drink. Just thank you so much. You truly are so awesome and I hope your management sees this as well.
… moreJohn Martel
Stopped in 0645, greeted nicely, my order was taken promptly, the order was ready promptly. An employee “Rae” stood out amongst the rest. She seemed to be the lady who made the crew click and created the happy vibe that I felt this morning. Everyone was great but she stood out in a positive way for both me and her coworkers.
… morePatricia Olsen
There were 3 baristas. We were greeted, placed our order, left a tip when it all went horribly wrong. The barista with the nose ring decided she couldn’t handle working too hard so she decided to shut down the inside down. It was 12 noon when we received our order.
We had just sat down when she started demanding we leave immediately because she said so. She would yell at us then mockingly say thank you and Happy Easter.
We had ordered a Danish and 2 lattes and didn’t think it would take us but 2 minutes to eat it so we tried to reason with her that we won’t be needing anymore help and can we just finish our Danish.
She turned up the heat and started yelling, “You need to GET OUT OF HERE!”
Then her side kick came out from behind the counter and she joined in the yelling match. “You need to leave HERE NOW!!!!!”
There were also 3 other customers inside but they were ONLY shouting at me and my disabled husband.
We asked how is it that the other customers are being allowed to stay but we were not. Only then did they also demand that the others leave too.
The guy in the corner said they were always that rude. He was used to it.
After receiving our order we were inside for a total of 5-7 minutes. But we were being harassed the entire time by the girls not the guy.
We called Starbucks Corporate and we’re helped by a CSR. He told us we would hear from Corporate in 1-2 business days. It’s day 3. Crickets.
… moreWe had just sat down when she started demanding we leave immediately because she said so. She would yell at us then mockingly say thank you and Happy Easter.
We had ordered a Danish and 2 lattes and didn’t think it would take us but 2 minutes to eat it so we tried to reason with her that we won’t be needing anymore help and can we just finish our Danish.
She turned up the heat and started yelling, “You need to GET OUT OF HERE!”
Then her side kick came out from behind the counter and she joined in the yelling match. “You need to leave HERE NOW!!!!!”
There were also 3 other customers inside but they were ONLY shouting at me and my disabled husband.
We asked how is it that the other customers are being allowed to stay but we were not. Only then did they also demand that the others leave too.
The guy in the corner said they were always that rude. He was used to it.
After receiving our order we were inside for a total of 5-7 minutes. But we were being harassed the entire time by the girls not the guy.
We called Starbucks Corporate and we’re helped by a CSR. He told us we would hear from Corporate in 1-2 business days. It’s day 3. Crickets.
Joseph Campbell (Joe)
Perfect on everything awesome job and u kno I love the crack house I just can’t live with out it the carmal ribbon crunch with 3 to 4 shots ,9 pumps dark Carmel extra drizzle and whip venti size is the best ,oh double blended
… moreKim Whitcomb
I have been a loyal fan of Starbucks for years. I was really surprised and disappointed yesterday when I ordered my grande white chocolate mocha coffee and thought this seems light. Opened the lid to see it not full. The coffee was approx 1 1/2 inches from the top. I was in a hurry for an appointment or I would have turned around and went in to speak with them about this. I love the coffee and typically the service. I am overjoyed this location opened on Shelbyville Road but I’m not sure with service like this I will keep me coming back.
… more