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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Shorthills. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: The Mall at, 1200 Morris Tpke, Short Hills, NJ 07078
Phone: (973) 379-5412
Website: https://www.starbucks.com/store-locator/store/14616/
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Reviews
Patricia Espinoza Ng
I must say that I am disappointed in this location. It was my first time visiting the short hills mall and after shopping I needed a hot tea. I walked in and asked the employee about a specific tea but I couldn’t remember the name. He quickly answered we cant add any flavors to any hot teas. I referenced the menu board behind him and questioned was that the options available and he quickly answered yes. I walked out thinking this couldn’t be correct. After locating what I was looking for online I walked back in to order it and he assisted me again. Dumb founded he acknowledged my tea option and quickly dismissed me to wait in the waiting area as I stood there waiting for my receipt. NOT a starbuck experience
… moreLunisol Rosario
Horrible service. Staff keeps everything dirty. Not friendly. Constantly On the phone. Theres one skinny dude qho slammed my drink on the counter horrible attitude.
Nae was amazing though. Great prescence, drink tasted amazing and although overwhelmed Still smiled and
Maintained a poitive attitude towards me.
… moreNae was amazing though. Great prescence, drink tasted amazing and although overwhelmed Still smiled and
Maintained a poitive attitude towards me.
Nehal
A good functional store, is really popular and busy. As I walked in, saw seven parties on front of me, so I put in mobile order while standing in line. The service was pretty efficient, as I got my drinks within minutes. No sacrifice in quality, it was perfect.
All the baristas are pro, no one wasting time. The store has some nice merchandise in the shelves. There are couches and tables to sit in at store. But the mobile/order pick up corner of the store is little messy.
… moreAll the baristas are pro, no one wasting time. The store has some nice merchandise in the shelves. There are couches and tables to sit in at store. But the mobile/order pick up corner of the store is little messy.
Abie a
Worst experience ever. The manager, Jean, screamed and yelled at me in front of everyone, which was extremely embarrassing and unprofessional. We waited 45 minutes for our order, and her attitude was nasty the entire time.
What truly shocked me was watching her refuse to give water to an elderly man, even after I had already paid for my order. Zero compassion, zero respect, and zero customer service. Absolutely disgusting behavior from someone in a management position. I will never return.
… moreWhat truly shocked me was watching her refuse to give water to an elderly man, even after I had already paid for my order. Zero compassion, zero respect, and zero customer service. Absolutely disgusting behavior from someone in a management position. I will never return.
Sofia G
I went into this Starbucks location to ask for an iced water, which is almost always free at any Starbucks lo, and it is usually given without having to wait in line because it is free. I went in two seperate times, and both times I was told no when I asked for the ice water, and that I’d have to stand in the long line at the register to ask for it. The second time I even bought something on the app for a mobile order and asked for it when I picked up my coffee, but still was told I’d have to wait in the line. If the water is free, I do not see why it can’t be given out, especially because it could be an emergency reason why someone is quickly asking for water. Also, if I mobile ordered and asked for the water and was told I’d have to wait in line, this makes no sense because I didn’t have to wait in line in the first place since it was a mobile order. The employees should be more willing to compromise on free water, especially because again, it could be an emergency!
… moreAndrew Marc
Poor experience. I worked at starbucks over 10 years ago so I know a thing or two about customer experience. Young kid fought with me over the difference between a drip coffee and an Americano at the register. I wanted a drip coffee but their machine was being cleaned/turned off for the night. He just said, no I don’t have it. Ok so offer a different option, I had to suggest an Americano because that’s what Starbucks defaults to when their drip machines are off but I’ve never been forced to pay the difference in price (Americano is slighter here) because of THEIR INCONVENIENCE. I walked out. It’s a principal thing. Not a price thing. This location will inherently always do well to the class of clientele here but this barista had no business fighting with the customer. Bunch of young kids entitled working here.
… moreY Cortes
These two workers were probably the most disrespectful people I’ve ever encountered. The service is always bad when I go there, but today these two made me never want to step into any Starbucks location ever again. I kindly asked the barista to remake my drink, she rolled her eyes and started making other drinks , i patiently waited because I didn’t want to make a fuss. After she gave me the new drink, it still wasn’t good but I smiled and said thankyou anyway, to that, the other barista yelled for me to come back in and throw out the cap from the old drink. I didn’t realize I left it on the counter, however , he demanded I throw it out and I said “don’t talk to me like that, who is your manger” and he proceeded to roll his eyes and walk away. This staff is by far the worse staff ive ever encountered. I go to this location daily because I unfortunately work here and it’s the only Starbucks I can go to, whenever I pick up my drinks, most of the time it taste horrible, I never complain and still say thankyou. No one ever says you’re welcome or just gives professional / nice service. I will not be returning to this location ever again. and based on the other reviews on here I am not the only one who feels this way, sadly this location will have the worse reputation. . DO BETTER STARBUCKS !!
… moreElevated Access
On Friday, September 19, 2025, I visited this location to purchase a drink. While waiting, I observed other customers receiving their orders. After approximately 15 minutes, I approached the counter and asked the cashier about the wait time. The cashier informed me that their machine was not operational, so I requested a refund. By this point, 18 minutes had elapsed. The manager explained that refunds were not permitted and offered a gift card instead, which I declined. Shortly after, the cashier advised me that the machine was functioning again. As I continued to wait for my order, the manager made a personal remark regarding my demeanor rather than addressing the extended delay. Given the handling of this situation, I do not plan to return to this location.
… moreChris Harris
Very disappointing experience, wait was long and when I tried asking a question I was ignored completely on purpose. I am a frequent Starbucks customer and this store is poorly managed. The bacon and sausage wrap virtually had no bacon and sausage in it.
… moreVictor Silva
Looks like a tornado came through. Floor is covered in garbage. Tables covered in garbage. Midday on a Saturday. I know it’s busy but cmon.
… more