Buqe Osmani
Ordered through a delivery app and texted to let just let them know since they are a 24hour Doughnut shop to just double check that the doughnuts are not to “old” or stale. (Been getting a few in the past few months if you don’t get there first thing in the morning). WHAT ENDED UP HAPPENING! THE. SENT ALL STALE DOUGHNUTS! MOST I DIDNT EVEN ORDER! Only a few I ordered! I had to throw them all out cause I don’t know if they fell on the floor or took them out of the “trash” or whatever. Licked them,etc. Very Vindictive. Needlessly rude. Just refuse to fill the order! All the items were available on their site! I wouldn’t go there. They are obviously just not very ethical, clean, or business minded. They are going to learn the hard the way. If they’re lucky.
… morestanley quinde
I’ve been to this place twice, and the customer service from the cashier this Saturday, January 10, 2026, at 7:47 a.m. is horrible. It’s not just me; she treats other customers poorly too. Show some respect for the customers, especially since we spend our money here. The coffee is good, but the cashier is very arrogant.
… morePhilYouIn
No problems here. Nice little parking lot, plenty of help behind the counter. Service was quick and efficient. Coffee was great, and the doughnuts were fat, fresh and moist. Bathroom available, seating available. Place is kept very clean. And it is accessible ♿️. I liked it.
… morePatricia Olivera
I always go to this Dunkin Donuts and have never had a problem but after this experience it’s safe to say I won’t be returning for a long time. I always order on the app for pick up, and I always order my lattes with almond milk. I’m a regular I’m sure they recognize my face by now every time I go in as my order is usually the same. However, I made a mistake and accidentally ordered my latte with regular milk. I’m aware that it was my mistake so I first tried to see if I was able to drink my latte as it is and call it a day, but when I took a sip the taste was different. It wasn’t terrible it just wasn’t the taste I was used to, so I went back in and told them I made a mistake with my order (again not blaming them for my mistake as it was on me) and asked them if I can just change it and receive a latte with my usual almond milk instead. Their response was “you have to pay for another latte.” I was like excuse me? Why would I pay for another latte for absolutely no reason at all when they could just simply switch it out for me!!? It’s the same price it was so ridiculous!! Asking them to do something so simple was like asking them to pull teeth. It was very catty and poor customer service in my opinion as there was no reason they couldn’t just change my order instead of trying to make me pay for another latte how insane! I told them I’d just keep this latte because I wasn’t going to pay for another latte as it was ridiculous and unnecessary and left. I needed the caffeine to give me boost for the day but could not bring myself to finish it. Experience ruined won’t be returning to this establishment for a while.
… moreMari C
I said sausage, egg and cheese on a plain bagel twice. I guess it’s kinda my fault for not checking my order there but if I repeated it twice and you repeated it back to me once, I don’t get how you could get the order wrong. Like I don’t mean to sound rude but how do you confuse a plain bagel with a croissant.
… moreHan Anarsye
It’s all right. Many morning started here and started right. Love the bagel with the cream cheese.
… moreM FW
It’s always like a party in here. Music is always blasting Spanish music and I am here for it. Also cheaper than other locations in the area. Keep the music pumpin. Thanks.
… moreJackeline Pineda
Because they are talking, they don’t even listen well to the order and they always give the wrong coffees
… moreChristian Prieto
10/6/24 8:45am Cashier Anneci & three other Dunkin employees (females) I myself come from an Hispanic family so I speak English & Spanish. I gave my order in English at first to the cashier. While all of a sudden the second cashier that was next to her looks at her placing the order and is questioning what is she doing. I had to repeat my order to both of them about 3-4 more times while they were trying to repeat the order back to me in barely understandable broken English. Once I paid & got my receipt I had an item on there that I did not order. Now at this point I’m talking to both the cashiers in Spanish. When the second cashier wants to argue with me on what I said & didn’t say to my original cashier. Then the manager or supervisor steps in just to get me a refund and then walks away to continue preparing orders in the back. I walk away to wait for my order but at the same time the second cashier is still talking about what I supposedly had said in the first place all in Spanish as if I don’t understand and as if you didn’t just hear me talk back to you in Spanish. At that point she should had just shut up and do her job especially when the customer is always right. As well as learn to listen better whether it’s in English or Spanish but at the same time mind your business. The Manager/Supervisor that was on duty should have told the second cashier that you need to stop talking & complaining out loud. But nope. At the end my original cashier was actually the only one that was nice, respectful, polite, and apologetic because she knew that she couldn’t really fully understand English and acted like she cared & needed her job more then the second/middle cashier. I guess my business and recommendations will be to go to the newly renovated Dunkin Donuts in Greenwich, CT which I should have just gone there in the first place. Well have a nice day and good luck.
… moreThomas Barr
All of the hours say 24 hours they are rarely open late at night. Plus the size of the donuts has decreased and the food quality is not great. Definitely rather have donut delight
… more